I have owned Hondas since 1983 and have a wealth of experience--wonderful and horrible--with many…read morecar repair shops. I am really grateful to have found Brian--he is a straight shooter, extremely knowledgeable & skilled, and does excellent work. He's a really nice guy, also--always a plus.

I just needed to go in for a noisy belt, which needed tightening. I called in on a Friday morning,…read moreand he fit me in at 4pm. When I arrived, it went quickly, and he only charged me $10. If he'd replaced my timing belt, it would've been free, but I had that done at a different shop. Overall, I'm happy with the service, but it was a pretty easy fix, so I give 4 stars. If anything else goes wrong with my car, I'll go back to Brian.

I needed some body work done on my car and Horizon came highly recommended. They got me in…read morequickly, were reasonably priced, very polite and very good to work with. They called me a day early and told me my car was finished. Very nice people. I would definitely go back to them if needed in the future.

We took our truck into this shop for an insurance claim. They took a while which honestly was…read moreexpected. Once we received the truck back, we inspected it at home. Things that should've been replaced were not. They replaced the brush guard on our truck and it was extremely wiggly. They broke clips that hold on the grill. They re-ran the fog lights on the brush guard leaving bare wires exposed (HUGE FIRE HAZARD). The tire that was damaged during the accident was not replaced and has large gashes in it and the wheel is breaking apart. They broke the housing for the passenger side headlight. They didn't even properly hook up the batteries! The list just keeps going on and we expect to just keep finding things at this point. I would never recommend this place to anyone.

Took my Subaru in to have the hatch on the outback replaced…read more They had the car in after a long wait to get the repair started. Got the car in on Wednesday, and it was finished on Saturday. Had to keep on them to get the car back on Saturday since I had to be in Portland on Saturday. They did a great job on the repair. Very happy Good customer service.

Never ever again. My daughter and her husband took their truck and fifth wheel trailer to RCC to…read morebe repaired after they were both damaged. After we dropped it off he didn't get to the insurance company for almost 6 weeks. About a month after he contacted the insurance company they decided to total the truck. RCC wanted to charge the insurance company storage fees for the time that it sat there before he contacted the insurance company. The insurance company didn't agree. He refused to give the truck to my son-in-law stating they still owed him for the storage fee. My daughter and I had to go to his shop and demand the vehicle so she could proceed with the process of totaling their truck. About 30 minutes later he called my son-in-law and stated he was going to sue them for the difference of what the insurance company was refusing to pay. Either he is completely ignorant to how this process works or he is a bully and was trying to scare a young couple into paying the storage fees. It was explained to him that the balance of the storage fees is between he and the insurance company. He did repair the fifth wheel and it is back on the road. Although that took over three months and the graphics is still not done. I'm sure he will rebut this with all kinds of excuses because that's what he does.

Called to ask if I could get a quote and person on the phone said "I don't compete you can go…read moresomewhere else" without even understanding my question. Very Very rude...assuming his work quality and experience aligns with his crappy attitude, I wouldn't consider his business for anything!

My 90 year old father had issues with his suv and no matter the repair needed Michael has always…read moremade my father feel seen and heard. All repairs are awesome and I am grateful for their attitude and help. Tamara a new life long customer.

DO NOT BRING YOUR CAR HERE IF YOU WANT IT TO LOOK RIGHT…read more This place had my car for almost THREE months. When I received it back it had (and still has) major fitment issues with the lower bumper assembly. You can see how much gapping and movement there is in the video. It's like the bumper is barely attached. The passenger side headlight is also loose as the video shows. I took the car back 5 times to have them address those issues and they just couldn't get it right. There was a problem with the adaptive headlights malfunctioning (they turn the headlights with the steering wheel), but they were able to fix that. However, I finally gave up with the fitment issues because it seemed like they never really did anything. I'd give them one star except that the gal up front and the the service advisor were great as they kept me updated on the extremely slow progress. (I only took my car here because it was in my insurance network and I was new to town.)

I CAN'T THANK YOU ENOUGH!!…read more I am a bit of a perfectionist, and I am usually the one taking care of others. This situation was completely different. I did nothing and my Sorento came back beautiful! Nathan and Sadie dealt with the difficult insurance company. Thank you so much! I can honestly say the experience was stress free.

I scheduled a ford fiesta for detail through yelp & received an immediate response. Quote was…read more$50.00 which I knew was a low ball quote because they didn't request photos of the car. This vehicle has been sitting for several years in Oregon (rainy) & had moss growing on it. The interior of the vehicle wasn't too bad, considering it was a 2015 & has never experienced a detail. If money is an issue, you might consider getting an exact quote. I knew it would cost more than $50 because of years of experience with getting vehicles detailed. Dylan & his co-worker did a great job. Charging extra was acceptable & fair

Dylan did an amazing job on our daughter's Rave 4. I highly recommend him. I wish I had done before…read morephotos.