Thank you DR. CLAYTON! My usual optometrist Dr. Bradley (who is excellent), wasn't available this…read morevisit so I had the pleasure of seeing Dr. Clayton. He's a seasoned physician with excellent patient care and serves as the namesake for both optometric centers in Moreno Valley and Riverside. As the lead/mentor to all the other doctors, Dr. Clayton has a fantastic understanding of visual impairments big and small. The explanations I received during my recent check-up were easy to understand, he's very approachable. I came in for my annual visit and ordered my new hard contact lenses along with some back-up glasses. The frames selection was a bit weak. I spotted several glasses that seemed too old for my taste, so I settled for some aviator-style frames. I liked them enough to buy them! My visit was later in the day, however I never felt rushed or uncomfortable. I took my time asking questions and received great service. The Optometric Center is linked to Loma Linda University Health (although they're not owned by them), so the office was able to obtain my ophthalmology documents from my LLU physician. If you're looking for RGB lenses for keratoconus (which I have), this is the place to go! The Optometric Center is highly recommended!

This is a horrible place. My mom had an appointment, and we arrived early to make sure everything…read morewas okay. We have now been waiting for more than an hour, and they keep saying they only have two doctors available and that we are scheduled to see a specific doctor. Meanwhile, at least 8 people have gone in before us. What makes it even worse is that one patient who arrived after us without an appointment was seen before my mom, even though she had a scheduled appointment. When I asked the front desk why my mom still had not been called, the lady was very rude and unprofessional. She claimed those people were there before us, which was not true at all. Very disappointing experience and terrible customer service. Please don't come here. They do not respect people's time at all.

Absolutely love everything about this place. Very clean, relaxed atmosphere. The staff are all so…read morekind, competent, and exceptionally helpful in picking out the right frame for your face (thanks, Roland!) Top level equipment and Dr. Sana Shakil was thorough in her examination as well as explaining existing conditions and treatments. 5 star service without feeling pressured to buy anything. They definitely have your best interest and care at the top of their list. Thanks to the entire at Team for outstanding care!

Dr. Shakil and Rolland were both fabulous. Would definitely recommend this place for your eye care.read more

This store is spacious, clean, and well-organized, and communication with the staff is easy and…read moreefficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience.

I went here for a few years but no longer go…read more The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though.

Such nice staff and doctor !! Great service and care ! Doctor is considerate and very helpfulread more

Dr. Saba took very good care of my exam, and helped me figure out that i was slightly near sighted…read morewith healthy eyes, very happy to finally get my prescription, the office was very clean and organized as well so that is another plus!

It was moreno valley, CA And it was in 2024 even though the vision plan i paid for has not expired…read moreyet. I wondered why my contacts were so weird but didnt know what Toric meant until yesterday when i looked at my lens prescription and looked it up.

Everything about my most recent experience was fantastic. The staff is friendly, upbeat and most…read moreimportantly knowledgeable. Joshua Dallley OD is brilliant! His prescription brought back excellent eye sight after 2 years of suffering with the double vision that I was left with after the expensive PRK surgery in Murrieta. The individual at that office just kept repeating the same dialogue " you just need eye drops". So frustrating. Joshua Dalley OD added a prism, did some mathematical work and walla, a prescription that works. Thank you so much, amongst so many things, I can drive again.

Wonderful staff, quick and very helpful. Dr Tran was great made sure I understood everything before…read morefinishing my exam and made the whole process easy. My optician Eileen made my day and was very helpful in picking out the best frame for me

Great service, the staff always go above and beyond and Doc Penn is great!…read moreThey have great brands and never have any issues with my glasses.

Best vision I had all of my life after an eye exam with Dr. Rosa! I highly recommend this place,…read morethe doctor is super thorough, listens to your needs and I was very impressed! Awesome staff here too! Good bye Costco, hello Dr. Mark A. Rosa!

Dr. Rosa has been my optometrist for approximately fifteen years- that alone should tell you…read moresomething! He has always offered a high-level standard of care for my eyes that leaves me feeling reassured, informed, and valued as a patient. A few things to note: - Dr. Rosa's training and credentials brought me to him originally, as I found him on an alumni page for our alma mater, UCLA - he always runs on time; I have never had to wait for my appointment and am usually brought back early - Dr. Rosa is thorough, both in his exams and answering questions - his office staff is kind, considerate and efficient - the office had felt safe during the pandemic and I can tell they take their hygienic protocols seriously - recently I had an issue with uncomfortable contact lenses and Dr. Rosa diagnosed the problem and had a treatment plan ready immediately! I felt better within a day and the problem has sufficiently resolved It takes me an hour to get to his office and I have no plans on ever finding someone closer to home.

I haven't been to an eyecare in over 3 years., the Dr. did a…read moregreat job at making it a friendly and educational experiences. customer service was top notch ! wait time was approx. 5 min after appt time, and service was quick will be returning as a long term client

The wait time was long. Ran 30 minutes behind. They call and…read morecall to remind about the appointment. But don't call when running late. I asked if we could leave to shop and was told they wouldn't call us once available. I was mad. But once in room couldn't stay mad. Her staff wasn't kind had no bedside manners

Came in today to get my clear glasses done! The price was great! Thank you ! I was just there a…read morecouple weeks earlier do my sunglasses and they were great! The girls are sweet and friendly to everyone!

Want to wait 2 hours for your appointment and listen to the workers gossip about their personal…read morelife? Then this is the place for you!

I've been waiting over 10 minutes just for the lady to come back to assist me for an appointment?…read moreWhy does it take so long to make an appointment?

I cannot emphasize enough how inconvenient this office makes things. I have never left an optometry…read moreoffice without my prescription in hand and I have always had my contacts shipped directly to me. I've moved often and this is the standard elsewhere. They provided a receipt only and when I got home to order glasses and realized they did not provide my Rx, they refused to fax or provide my results. They have no EMR. When I went to get prescription, they informed me the contacts would be delivered to their office. Their office hours do not allow for most people with a job to visit. They close for 2 hours for lunch. They did a good job with my prescription but this is the most frustrating medical office I've ever worked with and as someone with very limited time off of work I will never go back.