This store is spacious, clean, and well-organized, and communication with the staff is easy and efficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience. read more

I went here for a few years but no longer go. The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though. read more

Very rude service the doctor is very professional but receptionist lady is very unprofessional and didn't even order my contacts waited 2 weeks to find out she didn't order. Treated me like I was a bum off the street . Never going here again!!! read more

The staff was friendly, I like that they have advanced equipment for eye exams. Very clean, we enjoyed the appointment.

The doctors that do the vision tests do not take into account the concerns of the patient. When I went in to get my eye exam, they were not able to diagnose an eye condition that was causing me to see double. I was clear about all the symptoms and had to get a second opinion from a Kaiser optometrist to get the correct diagnosis. Additionally, the employees who work there are not friendly or accommodating. I was waiting to get my frames back with the new updated prescription and I promptly headed to the location when they let me know they were ready. I called ahead to let the know that I would be ONE minute late, but that I would appreciate if they could just hand me the frames because I can't see well with my old prescription. They clearly stated that they would lock their doors and not let me in, even though I tried explaining that it was urgent and I didn't want to continue to see blurry until next Tuesday, when they will open again. I'm very disappointed with their inability to take their patient's well-being into consideration. To this office, a minute of overtime is worth more than ensuring their customers have access to clear vision. read more

Not willing to help will make up lies about warranty and insurance not covering Eyewear if damaged before the yr or 6months. Employees are not helpful pr respectful. I've been with them since 2016 now never again do not recommend unless you like to be treated disrespectful or lied too! Will be reporting to insurance! read more

Decided to try this location instead of my normal lens crafters. And it was a complete mistake, but the Dr is nice although he gave me a higher prescription than I needed (which he later corrected) and the store looks nice. I went back in early Dec 2024 and got glasses and lens there, I wanted glare and blue light that that lend that look clear just like I have previously always bought through lens crafters and they said it would be the same. I received my glasses a few days before Xmas. I felt they were wrong but maybe my eyes needed to adjust, but they just did adjust plus the lens had a purple reflection that showed up in pictures and in general (pic) which I did not want, so I took them back and they "fix it". AGAIN the purple reflection was there when I picked them up and told them that was one of the main reasons it brought it back. And AGAIN they kept them to fix them. And requested to see tge Dr, I for an appointment the following week and got a new prescription as well. When I picked them up the 3rd time they were fine and they adjusted but never really drove with them a night, when I did start to drive at night I started to notice that the light at night were almost blinding, again I thought it was just me as I have been stress and had headaches.. however the bright blinding lights that looked like as if i had astigmatism I felt my eyes were getting worse and could not understand why it had that glare when it wasn't suppose to... I can see the blurry lights through my lens but no blur when I took them off ( pic attached). I called my insurance to see what could be done, but they said they could find that the EOB or billing for it, I was so confused because I paid almost $500 for the frame & lens...I would love to get my money back for the lens but it has been since Feb 2025 that I picked them up, so I decided to go back to lens crafters and they took a look at the lenses and right away said that they used bad quality films and we could see what looks like small waves. Trust me don't waste your time or money... go to a place that you know use quality product. read more

Advanced Vision Care Optometry - Blurry lights through the lens, when it should have anti-glare. Terrible quality that could damage your eyes. - Eyewear & Opticians Near Me - Riverside, California

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Just called and they said they send glasses to a lab and they're returned in two weeks

Decided to go over there for a eye vision test since the one I normally go to near UCR for my eye appointment but decided want to try somewhere new and this is the nearest one next to my house with the soonest appointment. Shout out to Kimberly and the staffing for explaining the health of my eyes and the staffing who assist me choosing a new pair of classes. Thanks again! read more

Excellent customer care. Dr. Tran is the best! Great selection of eyewear. Modern equipment and clean office.

My place to go. Staff are very nice and willing to help you. They have a great selection of glasses to choose from.

so my wife went in today 1st time patient there and the workers and the manger that was on site stereotype my wife and was unprofessional and didn't want to help my wife, and keep giving her bad looks if your a new patient do not come here!! read more

Even though I had gotten my prescription glasses elsewhere, the advanced vision care team was nice enough to help fix my glasses. The people here care about the wellbeing of their customers and I wish them the best read more

Veronica was great in assisting me with purchasing my first pair of prescription sunglasses. She was very helpful in explaining what all would come with my glasses and was always available to answer all my questions. It was great having her breakdown the price of each option and what discounts or coverage my insurance was providing. I was also able to get my new prescription lenses for an old pair of frames I had too, with a discount! All in all, 5 star experience! Thank you Veronica!!! read more

I been here twice and both times the service and care was great. Staff is very friendly , I arrived late to my second appointment and they were very understanding, I was seen 5 minutes. The Doctor is really nice and makes you feel comfortable and I very informative during your entire exam. Highly recommend this place . read more

Wow!! It's not an ordinary Optometry Office, very high-tech! The doctor had images of my eye as she discussed my prognosis. I felt safe and confident that I was receiving the highest quality care offered. I'm excited to have Advanced Vission Care Optometry on my Health care team 10 stars in every category no complaints nothing but a Big Thankyou for caring . read more

Decided to use my works insurance at a new vision center for some glasses. When I called in the staff was extremely friendly and even let me set up a appointment for me and my lady. Once we got in they had us fill out a few papers and we sat back down and waited for them to call us back. The tests were very simple and a quick process and before I knew it the doctor came in to speak with me. We went over the typical vision test to see what I needed for my glasses and we were then off to select frames. The selection of frames they have is very nice and the prices are very reasonable. Turn around time for my glasses was about 2 weeks and it actually came sooner then that. I highly suggest going here for you vision needs! read more

Dr Holcomb and staff are great. I tried this place after my wife recommended them. Dr Holcomb did a thorough exam and full explained why I needed to change my prescription (getting old and needed progressive lenses). Once I got the new glasses I was not fully comfortable with them. Again Dr Holcomb and staff took time to work with me, adjust glasses, and ensure I was satisfied. I can't thank the staff enough for working with me and I highly recommend them. read more

This was my go to optometry when they were in Moreno Valley. The moved to a beautiful location and passed the prices to us. Also... I spent alot of money on a pair of designer glasses that are chipping. They will not help me get these fixed. Attitudes run deep here. I switched doctors. read more

Dr. Holcomb is the absolute best. He is thorough and takes his time to explain procedures and to answer any questions. My experience with the staff have been pleasant. They are friendly, knowledgeable and supportive. The clinic is clean and fabulous with spacious parking. I highly recommend!! read more

The Dr was great, very patient and explained everything throughout the exam. They office staff was also very patient, friendly and more importantly not pushy or rushing to get you out of their. They explained my insurance coverage before setting me loose to find glasses and doing teaching for contacts. They have a huge selection of frames. read more

Wish I didn't have to write this review. I don't even know where to start. I was told I needed to go to a hospital stat through the emergency room I may have a tumor. Wow?! Then 15 mins later I'm fine and it's a cornea deal. They tried before the hospital trip talk to lessen my prescription on contacts which made my vision blurry. I was never given a correct script for eyes for contacts and left to come back in a few days. Well, I made another appt. eye drops and the correct script which isn't less, it's more (eyes have gotten worse.) I can see now and my blurry ness is 90% better w drops Wow! I went from possibly dying to living within one hour and they apologized a lot! Still charged me 200 for the visit as well! This is nuts and I'll be expecting a call, a refund and will have this looked into on a professional level. Scary!! Do not use!!! Very very scary! read more

Problem Solved Thank you I appreciate Friendly staff I recommend to go there!! They are very patient and respect read more

I scheduled an appt with Dr Holcomb and was seen by him. He was very nice & explained everything throughly. He asked if I had any questions or concerns throughout his explaining. The staff were nice ,professional and helpful. The office was clean, spacious and enough parking spaces . I would highly recommend this place. read more

The staff is always super friendly and are always so respectful. I love their new location. It was like walking into something completely different. I love that there is a million more glasses to pick from. Dr Holcomb is awesome! I love that he explains everything to you and never rushes through the exam. The new eye machine is freaking amazing...i was in awe on how fast and accurate my eye exam was. If you are looking for a great caring optometrist Dr Holcomb is the one!Dr Holcomb thank you. read more

I needed to find an optometrist closer to work and found Advanced Vision Care on Yelp. The staff was very professional, the whole process was seamless; setting appointment, reminders, visit, etc. I highly recommend. read more

we have been long time customers of advanced vision care and have been pretty happy with the service we have been getting but I recently found out that when they say if you have problems with your glasses to bring them back and they will take care of them with no problem, this is not true. I brought my wife's glasses back to them to have them changed back into her old prescription because the new prescription was just too hard on her eyes. I was hit with A lot of resistance. I had to do a little pushing to get her glasses changed back to her old prescription so that she can see normally. other than that they have been good up to this point. read more

The best optometrist! I've been going to him since I was in 8th grade and now I am in my late 20s! Very thorough and explains things in details! read more

They have a very good selection and are very nice and helpful. I take my whole family here.

Dr. Tran is very pleasant ., very professional her staff is friendly , and they Got a fair prices and lot of selection!! Dr Tran is been taken care of my wife and now my daughter to !! I like her service, they don't rush on the work and make u feel right .. Thank you Dr Tran and Staff Highly recommended !! read more

this place is so unorganized the staff is rude and quick to hang phones up if they get frustrated don't come here very unprofessional and the woman answering calls is super confused . read more

My entire family have been coming to this company for years. The staff is so always so friendly. The Optomotrist take their time to explain things to you! For sure a great place to get your glasses or contacts! read more

I hope highly recommend Dr. Holcomb, been coming to him for years. He is very nice and explains everything he is doing. Once my husband had an incident at work where a very small piece of metal got in his eye and Dr. Holcomb took him in right away, looked inside his eye and determined he did in fact had a small piece of metal in his eye. He immediately called his colleague (a specialist) and was taken care of. Goes to show you he truly cares for his patients. His staff is very friendly and welcoming. read more

I've been going to Doctor Tran and her husband for thirteen year. They've been a lifesaver for me, my kids, friends, and family. My son is a teenager now, and enjoys coming to their office. They always help us although we are a very picky family. The staff is amazing. Thank you so much for your service read more

I am very pleased with the advanced medical devices at the center. It is a new facility and truly world class. My doctor is very patient and made sure I got all my questions answered. Highly recommended! You will love the experience... read more

The entire staff is wonderful! Every single experience has been easy and efficient. Their office is modern, clean and well kept. Cant say enough good things about the staff and this place! read more

Short wait time. No stress environment. Took the time my daughter needed to learn how to put in and take out her contacts and how to care for them. read more

I have been going to Dr. Trans office for years! Both Dr. Tran and her husband Dr. Holcomb are very welcoming and friendly for all ages. Thank you Dr. Tran for the consistent eye check-up's and treatment! -flexible -affordable & -accepts insurance read more

My first visit on Feb 2, 2021 and I was pleasantly surprised by how nice the facility on Meridian was. Young staff very helpful and kind. Dr Holcomb was knowledgeable and patient. He answered all my questions after having cataract surgery and vision issues. I hope my new glasses work, but I am confident they will! I am recommending this place to my husband and friends! read more

Hands down one of the best optometrist I've been to! The facility is clean, inviting, and like the name of the office "advanced" technology! I had Dr. Tran and she's awesome! Friendly, personable, and was able to answer what ever questions I had! Made the experience very enjoyable! Then after the exam it was grand picking time! There were so many selections and styles! I had such a hard time picking something but thanks for Sheena! She's another amazing person at this office. Took the time and energy because I couldn't choose between the countless cute frames! Then Dr. Tran came out and started helping me pick! Never been to an optometrist where the doctor came out to help a patient pick something out! Really made me feel special! If that's not enough, you can't beat they have an on site lens lab that can finish your glasses same day! No need to wait 2 weeks for them to come in and have to drive the office again to pick them up. No doubt I recommend this place and will definitely come back! Thanks again for the exceptional service! read more