This place has a TON of mice, if you store any house furniture and don't cover it, it will be…read moredamaged by mice droppings. I had a couch here and there was so much mouse feces on it, I had to get rid of it. For the amount you pay, it's unacceptable.

Wow! I just met one of the most genuinely caring and incredibly helpful staff members over at…read moreSafeguard Self Storage in Elizabeth, N.J. As impressed as i Still am with her professionalism and character i really do need to mention her by name: Natalie Torres. I can gush on...but as a customer in great need of relief and aid due to our current state of affairs in the country the two attributes most important and absolutely necessary for me in a staff member, as I called-in today, were: A deep and thorough Understanding of the business and a Willingness to apply any and all remedies known to be available in the company...to my particular situation and circumstances. And Lordy! Did she Ever. She possessed them two attributes in spades. Thank you Natalie!! And...Thank You! Safeguard...for having her on the Team!!

I've used Access a few times. Katherine at the front desk was very accommodating. She took the time…read moreto show us a bunch of units until we found the one that met our needs. Excellent customer service. Using the free truck to pick up our furniture was excellent. Very easy process. $1 first months rent is nice too.

Super friendly and professional staff! Clean and well maintained facility. Reasonably priced.read more

This review is only for their rental truck…read more Out of the many rental moving truck companies we have utilized over the years, this one was the easiest to deal with. The person we spoke to was articulate and ensured we received our complete order: boxes, covers, and easy and fast check-in. Moving is hard enough so to encounter a person who is good at his job and made our day easier is a blessing. Tip: They close at 5:00 pm so if you return the truck after hours, just drop the keys into the lock box after you lock up the truck, after returning.

Clean, spacious, friendly service!! Michelle checked us in and was more than kind. Have been here…read morebefore renting for BENEDICTINE ACADEMY TRICKY TRAY RENTING space. They are always kind and understanding. Theirs is why now that I'm moving I returned. Fast and easy check in.

Extremely impressed by the staff in store as well as corporate. Customer service at an all time…read morehigh!

i needed a storage unit because i had to move at the last min. the store manager india made sure i…read moregot everything that i needed.she was friendly respectful and the service was fast.i would recommend this storage facility to others

Where do I begin? I've been going through some personal issues with a divorce on the way and an…read moreillness that my soon to be ex-wife has. In addition to that, I travel oversees for work all the time and for the sake of time zones and such it's difficult to get a hold of me over the phone. I understand I have an obligation to pay my bill. I always catch up and pay my bill. I no longer live in NJ and the person who was supposed to pay for the unit is ill at the moment. I take care of my expenses where I live and her expenses as well including medical until the divorce is settled. I kindly asked to allow me to catch up in a week as I've been overburdened and not even present in country in most weeks of the month. This was their response: The account is 34 days past due. There is a balance owed of $265.78. Please note that there is only one day left to make a full payment. The account will be going into foreclosure as of 06/17/2019. And a $110.00 lien fee will be added. That would bring your amount to $ 375.78. Please don't make it to 35 days. I can make a note into your account stating that you will be making a payment on 06/21/2019. But, the balance of $375.78 must be made in full. Please note we no longer accept partial payments. All payments must be made in full. Well.. I believe a little room for flexibility would have helped my situation as I have every intention of paying this debt and maybe even use the unit until the divorce is settled. Now, Cubesmart's management's lack of empathy made me want to end business with them and write as many reviews as possible for the gross display coldness towards someone who is having a hardship. The only resin I I'm giving a 2 star instead of 1 star is because of a manager Mamés Shirley. She's awesome and very kind.

Had a great experience with the CubeSmart in Elizabeth. Everyone who worked there was extremely…read morehelpful and the place seemed as clean as you can get for a storage facility. If I need to store stuff again I'll definitely be back

I sincerely appreciate the quality of this location. It is clean, safe and a very effective space…read more The staff is so kind and truly went above and beyond to ensure my needs were met. Other places would have never offered the type of customer service that this location jumped to provide. Ken specifically was so helpful - I believe he is the manager. I love this location so much that I would travel 30 minutes out of my town just to keep my stuff secure with them. Highly recommend.

Honestly, this place is absolutely useless when it comes to helping customers and the main customer…read moreservice line is just as unhelpful. They will change your payment date without authorization and give you hidden fees and upcharges without cause. I have been renting here for 3 years and not sure why I've been here this long to be honest. Storage facilities are shady as it is and this place just doesn't help the cause.

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

The elevator has been out for months and they do nothing to fix it. A terrible place to store your…read morestuff

I rented a large storage unit from this corrupt business two years insurance included in mounting…read morepayments through. My storage unit was inaccurately auctioned off June 13th, when I was being rushed in from medical emergency, I am 62 years old with a condition. When I arrived the staff member and buyer agreed to sell it back to me that week for $1000., I agreed, this was my life's work and all possessions from childhood including birth certificates and social security that is now being fraudulently used by those buyers! They have assumed my information and living off of it! Two full rooms of furniture have been robbed from me. The staff is crooked should be removed. Don't ever believe that first month free pitch its fake and they will screw you in the end. My bank checks they are being used, and I am now suing for extensive damages. I have childhood memorabilia, that can't be replaced. My medical equipment for pain was included and I must have it. The staff is a revolving door of crooks no one goes the distance. There is illegal activity going on there after hours. Mohammed doesn't care about anyone down there. They are definitely under investigation and should be shut down closed permanently. I regret ever going there initially however I have multiple authorities auditing this business, I need justice for my possessions that have be marketed wrongfully. I have saved voice mails and texts as proof. It has raised my blood pressure and made me sick. I want to spare any one the grief I am experiencing at this point, I lost all my awards plaque of achievement and diplomas those buyers now use unlawfully. Stay away from them they are not worth a dime or penny! The staff are thieves, and they robbed the units too.

This location has the house less people sleeping in the units it smells horrible and I'm afraid to…read morego unless someone is with me. If you do not make your payment on the actual day not the day after the day of they threaten to discard your items. I would never use them again.

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

I had the pleasure of speaking with Blanca in person, who was extremely helpful and quick. My…read moreexperience was a 5 out of 5!! Thanks Blanca!

Still use this facility and have no problems. So helpful that they offer 24 hr access .read more

I just closed out my storage unit after occupying it for almost 1 yr. It was a great experience and…read moreI very highly recommend this storage facility for several reasons. INDOOR UNIT CLIMATE CONTROL - very important to me because I had stored furniture in the unit. LOCATION - Very easy to locate, lots of parking, nice neighborhood CLEANLINESS - Extremely clean and well maintained SECURITY & ACCESS AVAILABILITY- Cameras and a secure code operated elevator with 24 hr access to the elevators. Units on upper floors are only accessible if you have a security code for the elevator. SUPPLIES - Free Flatbed dolly carts to move your stuff and lots of packing supplies for purchase MANAGEMENT - Cesar Flores is very friendly and always there to help. He is knowledgeable and will work with you to ensure your satisfaction.