This company caused nothing but problems on moving day. I had made a reservation to move on Monday, so the Friday before I called to confirm that everything was ready to go and that they did not need any additional information. I was ensured that they did not. Monday morning the truck was due to arrive between 9-11am. A little bit after 11, the truck had not arrived so I decided to call and see what their ETA was. I spoke with Alex and he initially told me that the truck was not scheduled to be at my apartment until 3pm, whereby I assured him that I had a confirmation that stated between 9 and 11 am. Upon being put on hold for several minutes, he proceeded to tell me that actually the truck had "broke down" and that he could have someone to me by 1pm. I patiently waited for 1pm to come and go and proceeded to call him again, this time he told me that the truck was stuck in traffic. Fed up with the situation, I decided to call unpakt.com to speak with one of their representative regarding the situation. I spoke with Shawn who called Alex, Alex told Shawn that the truck would be to my apartment by 230. Again 230 came and went and no truck! Finally, the truck driver called me at 245 and stated that they were just leaving Manhattan and would be to me shortly. The truck did not arrive until 420. The crew started to move the furniture but had difficulty with the couch. While the couch is large and it was a tight squeeze for the door, the company did not properly wrap the entire couch and proceeded to attempt to get it out of the door, thus severely damaging the couch. It was not until I requested that they wrap it in plastic wrap and try it this way that they were able to remove the couch, unfortunately the damage had already been done. The furniture was not out of the apartment until sometime after 6, which in and of itself caused a problem as the building I was moving to has a strict policy only allowing tenants to move in between the hours of 9am and 5pm. The furniture had to be delivered the following morning again creating yet another inconvenience and an unnecessary day off from work. While the company did discount the move $80, it was nowhere near enough to compensate for the unreliable tactics of this company, the hassle and aggravation and its sheer unprofessional business practices. The least that the owner Alex could have done was be upfront and honest instead of giving me the run around. A phone call as a common courtesy but I received no such courtesy. I WOULD NOT recommend using this company, as they are not only unreliable but also caused damage to the furniture. read more

I hired this company for my grandma's move to FL. Our regular moving company was not available on a needed date, which is fine - so we asked for help from these guys. We were given two options - either to go by flat rate or by volume. We chose the flat rate and to our surprise - we have paid exactly the amount we were promised - NO additional gimmick charges like tolls, wait, distance or suddenly changed circumstances, which is great. Items were promised within 3-4 days - grandma received them in 3 and called me to confirm that everything was in place, nothing broken. They even assembled the items upon arrival, so now she has time to get everything ready before Thanksgiving. I'm glad that I was able to find another reliable moving company that can serve our family need when our regular guys aren't available. Bottom line: 1) Price stayed as promised Flat (not the cheapest one, but it's worth every penny if you want to avoid frustration that comes with moving your stuff) 2) Nothing was broken 3) No delays. What I didn't like was that if you want to insure your things completely - you have to purchase additional insurance from 3rd party company, but I later learned from a friend that this is standard - so, Way to Go and big Thanks! read more

Moving is very stressful and you want a company, who will make your move as smooth and stress-free as possible. We Move U.S. is reliable, professional and my go to moving company, when moving-in and/or moving-out service is required for my home organizing services. Alex (the owner) has several years of experience, all the state licensing and liability insurance, needed for your most precious valuables, antique furniture, musical instruments and fine art. I get nothing but great feed back from my clients and feel confident recommending WE Move U.S., every time moving services are part of my organizing projects. I strongly recommend to anyone who plans on moving - you will not be disappointed. read more

I could not have been happier with my experience from beginning to end. Steve was extremely professional and helpful. He even went so far as to call me when he had a cancellation because he remembered me, but did not have any availability when I first called. The movers were UNBELIEVABLY honest, respectful and courteous. I was very pleased. Our belongings were professionally packed and in new apartment were put together very well. I lived on the third floor and was worried they would damage the hallway walls going down the stairs. To my surprise - the hallway walls were untouched. Not a scratch! They went extra mile to make sure I was pleased with the move. I would recommend them anytime. read more

1 bedroom apartment move from Williamsburg to Forest Hills. Done in one day. Roughly 7 hours of work all-together with $100/hour rate + I gave them a $90 tip (30 bucks to each of 3 guys). Everything was wrapped in blankets and covered with plastic, which i think is great. I recently had to move twice: 1 work move and 1 personal and used this company for personal move only, however they said that they do office too. Will keep in mind as the process was exceptional. P.S. Precisely state the size and quantity of items that you have, otherwise price might change considerably. read more

We Move U.S. is one of the best and most professional moving companies! Alex and his team were very professional and careful with all of my stuff (that I accumulated over the years). The job was done in a timely manner and with care. I did not have to worry for a second. That was the easiest moving experience I have ever had (and I really don't like moving). Thank you, We Move U.S.! Next time I need to move my things, I sure know who to call. read more

I've recently used these guys and was very satisfied. Two guys with a large van showed up on-time, packed all my belongings nicely and loaded it into their van. They did just what good movers should do in a courteous and professional way. After some time watching them work I actually gained enough confidence to leave them on their own to go get myself some breakfast. Great work! Keep it on! read more

Best moving services I ever received. The guys were able to provide me services in short time, even this during season. I was suing with my building so they were giving me a hard time. We Move US waited for 3 hours without extra charge provided me with the insurance papers that my building needed. Quickly packed everything and transported without any accidents. read more

The team of movers, leaded by Alex, was truly professional. They were absolutely the best! I am extremely satisfied with the moving experience, because they provided an efficient, reliable, and hardworking team. They were very careful with my things and extremely patient with my slow elevator. I would recommend them anytime. read more

Needed moving services at short notice. I called We Move U.S and within an hour they were able to assist me with my move. They moved my whole house in short timing and they were very carefully. The team of movers were very kind, understandable, helpful. Thank You We Move U.S. read more

Great company, with great services. Reliable prices and very professional services. The movers did everything in a short time. Responded in very short time only a day in advance. The were very nice and careful, even got free boxes. If I move I will definitely use them again. read more

Got these guys through UnPakt moving website: received a guaranteed quote after entering ALL the things that I wanted to transport. Guys arrived within promised two hour window, were done in 3 hours or so. They even dismounted my TV. Overall, great service. Gracias. read more

The guys they sent out were very kind and friendly with good attitudes. They wanted to make sure I relaxed as much as possible and stayed stress-free. It was as easy a process as possible. They even treated all my belongings better than I treat them! read more

We moved with them last weekend to Pittsburg. Guys did an amazing job and packed all of our items without additional charges. They also gave me 5 small boxes for free. Glad I've found them, will recommend them to all of my co-workers and friends. read more

Used them again for a piano move, quality is still at the top level and the price is affordable, which is great for me. Thanks again, guys!