This was my first and LAST time shopping here…read more The employee was rude and was trying to avoid me to look on his phone the entire time. I purchased a glass pipe and a disposable vape. The vape didn't work at all, and when I came back a few minutes later, they completely refused to exchange or refund it. There goes $20 down the drain. Also the glass pipe had a crack inside when I unwrapped it. I suppose it's my mistake for not taking a closer look before paying... but I didn't expect them to be selling a $50 pipe with cracks in it. Terrible service, terrible products, won't be back.

From the owner: We are here to save you money. Who doesn’t want that? So come check us out, and we will do as much…read moreas we can to help you save.

found this place on yelp... where else? not just eateries but cigar bars…read more.. Owner allowed me to bring in my own sticks as I had purchased a few in nearby Doylestown a few days earlier (I left my stash home in SC). Their humidor was well stocked and the prices fair. The ambiance was great with at least 3 different rooms (1 for members) to relax in. The place was kept very clean (as evidenced by lots of empty ashtrays). Since I had looked, this place now has 17 locations throughout the tristate area. Must be doing lots right! Five stars? get a liquor license.

I'm just am average guy who values customer service but also owns up to my own faults. I visited…read moreCigar Phoenix on Pine Rd and thru my own fault left my lighter on the table. I called a friend still there and asked to have the manager put it behind the counter to pick up the next day. Well the next day I arrive and the employee "Wayne" tells ask what it looked like and then says " that was a nice lighter. It was on the table when I was leaving ,I knew it wasn't one of ours so I took it home". I asked him to bring it back and I'd come back the next day to get it. I come back and another manager tells me that he wasn't due in until later that evening so I left my number. Another day no call from the store, then I call the next day and still no lighter. Most businesses have a simple lost and found policy of hold items behind the counter and see if someone returns for it. I never heard of employees allowed to remove that which does not belong to them because it's nice looking and don't demand they return it to the store after a customer inquiry that has been verified. Four days after my original return to find my lighter two visits to ask and a phone call nothing. They have my number if the want me to have it returned gas cost too much to keep driving there for nothing. However, they have lost me as a customer and I will not be suggesting them to anyone else. Good experience = 5 potential customers, bad experience = loss of 20 potential customers.

Staff is incredibly rude if you are browsing, they rush you and give you attitude if you aren't…read morebuying something that day. Especially the Asian lady that works there, horrible service and horrible attitude.

Spent $50 on Elf bar vapes that were flavorless compared to the flavors bought and tasted burnt…read more Never going back again

This place is the best. I stop in every few months when I'm in town. They have a good selection of…read morecigars at reasonably prices, and all of the other accessories can't be beat. The owner has always treated me great and is a very fair person. I had a problem with something. I purchased there a few months ago and with no questions asked, he took care of me immediately. I will continue to come here when I visit this area future.