Cloud 9 Nail Salon

3 years ago

Nikki has been doing my nails for about 3 years now. This happens to be the third place I have followed her too. She is professional and does great work along with wonderful customer service. If you want great service, nice work and a relaxed customer focused environment, head over to Polished Beauty Salon. read more

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XO X.

185

2 years ago

My simple white gel manicure was completely chipped off of almost all nails less than a week after. The actual quality of the manicure when I left was very low. I will not be coming back. read more

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Terry L.

1 year ago

Worst nail shop experience I have ever had. First off, They cut half my eyebrow off and still charged me for the service. They didn't even apologize. They do not have regular nail polish, they use gel nail polish that doesn't dry. 20min afterwards my nails are completely ruined. A complete Waste of money and time. And to top it all off now I have to walk around without an eyebrow. 0 stars. read more

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baran e.

1 year ago

Love this place. Great service, clean , so accommodating. I will recommend this place to my friends!

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Angelica V.

3 years ago

Ok so given all the great reviews, I decided to try this place as it's conveniently close to home. I really wish I had a nicer review but I have to be honest. I was looking for a relaxing manicure and pedicure and tried their deluxe combo which is their top service. Nikki did my gel manicure and some other lady did my gel pedicure. The manicure by Nikki was good and she is super sweet. However, I am removing 3 stars because the salon itself didn't seem clean. The hot towels used on my hands left my arms smelly. The lady doing my pedicure was sick with congested nose and coughing on my feet! (No mask!) I felt really really uncomfortable as when one comes for a hoped-for relaxing experience, the least expected thing is someone coughing on your feet which is also within 3 ft of your face. And I get it, we all need to make money so I still tipped 20% but please take health and safety seriously. If sick, at the very least wear a mask while doing the services a customer is paying for. Sadly, I will not be coming back here and I do not recommend this place to anyone that cares about health and cleanliness. read more

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Fah A.

1 year ago

This place is very nice and clean I went for first time last time I love they work and I made another appointment today it was great service. Thank you I will be back again. read more

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Cristina G.

2 years ago

So glad I stumbled in this place. I just had my third mani/pedi here. I love how chill the vibe is. Everyone here is super nice. I have tried many places around Walnut Creek and Concord and this one is the best for the price and care. If you are looking for a place to feel really comfortable in - this is it. You will get more attention here than other places. You can park in the near by lot or street read more

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Jackie V.

117

2 years ago

As usual, my experience was amazing! I'm so relaxed! Nikki and Lan did a great job and both ladies are so sweet! Also, I'm a huge fan of their coffee and massage chair! I'll keep coming back! read more

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Taylor R.

2 years ago

My new go to salon in walnut creek! I love that they took their time and their attention to detail was spot on. I felt very welcomed for being a walk in. :) I can't wait to come back! read more

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Camille G.

2 years ago

They all do all such a beautiful, detailed job. I've seen Lan for my pedicures who is AMAZING and Nikki for my nails. These ladies both care so much about their work and your satisfaction. Book here! You will not regret it! read more

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Isabel G.

2 years ago

Nikki is the absolute best! I've been getting mani/pedis with her for a couple years now and started at Cloud 9 when she moved here and I'm happy I did. The location is great, and the salon is always clean and peaceful. I've also brought multiple family members, who love Lynn as well! Nikki is so patient and always leaves me really happy with both my pedicures and dip manicures. She has a great eye and her recommendations for my nail color/design when I'm not sure how to convey what I want are always great. She also has great advice for the health of my nails. My nails have always been easy to break, but with her manicures and advice they have gotten so much healthier, and they finally don't break between visits to the salon. I would definitely recommend a visit. read more

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Lexi S.

4 years ago

The BEST nail spot in Walnut Creek! The staff is sooo nice and they really try to give you an amazing experience. My gel manicures easily last 2-3 weeks. I'm always happy with the final product and the prices are very reasonable. My husband even joins me for pedicures here occasionally because it's such a relaxing experience :D Check them out! read more

Cloud 9 Nail Salon - Sparkly nails! - Waxing Near Me - Walnut Creek, California

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Vanessa F.

2 years ago

Clean salon, friendly staff & great quality! I've been going to see Nikki for over a year now and don't trust anyone else with my nails. She is super responsive when booking an appointment, and makes sure that you are happy with your nails before you leave. read more

Cloud 9 Nail Salon - Dip manicure - Waxing Near Me - Walnut Creek, California

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Alyssa R.

190

286

3 years ago

I came here for the first time yesterday and I enjoyed my visit! The two ladies were SO nice and welcoming, they thanked me for coming, just overall great customer service. I asked if they were new but turns out they just remodeled, very nice on the inside. I received a pedicure and it was the best I've had in a while, the lady took her time and was very detailed, which I appreciated. I will definitely be back! read more

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Arabella A.

2 years ago

I can always count on Nikki and her staff to give great service. They are all so sweet and professional and I appreciate that the salon is always clean. I always feel welcomed and leave a happy customer when I'm at Cloud 9 Nail Salon. I highly recommend this salon. read more

Cloud 9 Nail Salon - Deluxe Pedi - Waxing Near Me - Walnut Creek, California

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Suzanne D.

4 years ago

Love this place!!! I have been here a lot now. Hang does my nails-she is the best! She is so wonderful and always makes my nails look so lovely. My nails have never been healthy and long until I started going here. Now they look and feel great. I get both manicures and pedicures and both have always been so relaxing and come out great. Everyone that's helped me here and that I've talked to is so friendly and nice. I really love coming here and highly recommend. read more

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Jess R.

2 years ago

My sister and I needed a pedicure and manicure and we passed by this place. They took us as a walk-in. They were so polite. I had Lam do my pedicure and nails. We both got the deluxe collagen with hot wax pedicure and manicure. My skin is so soft. Lam was very sweet. I'd definitely recommend this place and plan on coming back. read more

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Jill L.

2 years ago

Everyone is so nice here. The shop is very clean. They use a fresh liner in the soak tub. You get a towel wrap and massage too. My feet feel wonderful after my pedicure. They have a huge selection of nail colors as well. A great place to get a little pampering. read more

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Di K.

2 years ago

Love Cloud 9. Recently made this my new go to salon. They are so thorough, pay attention to detail, and really take their time. Nikki and all the ladies there are the best read more

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Connie H.

4 years ago

I've spent a whole year searching for a new nail place since moving from the East Coast and I am so glad to support Nikki when she opened her own salon. I followed her from a previous local salon and I don't see anyone else. Her manis/pedis are always on point and my hands/feet feel so refreshed and cleaned up whenever I see her. The colors never chip and take forever to come off on their own. She is super sweet and takes her time to perfect your nails, not mention she is an artist when it comes to nail designs! read more

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C.S. P.

2 years ago

This is my favorite nail salon - the customer service is amazing here! The staff goes above and beyond for their customers each and every time. The salon is clean, all the staff are very attentive and courteous. I've brought visitors from out of town and they love it too. Just the best! read more

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J J.

3 years ago

I went in for a manicure on Friday 12/8. The lady first beautifully removed my old dip powder manicure which I appreciated. Then I got new gel nails manicure. However, the same day the gel nail polish started coming off. I'm attaching two pictures to show this. First picture is from the same day and second is from today which is day 3. It is really disappointing that they used cheap quality gel nail polish that comes off so easily. I do not recommend this place for that reason. read more

Cloud 9 Nail Salon - Picture from the evening of the day I got the manicure - Waxing Near Me - Walnut Creek, California

Cloud 9 Nail Salon - Day 3 after the manicure - Waxing Near Me - Walnut Creek, California

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Tim B.

321

2 years ago

Dropped in on Saturday afternoon and they were able to take us right away for pedicures. Fantastic service and results, very kind and conscientious staff. Will be back! read more

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Kawehionapua Y.

292

299

751

4 years ago

Unfortunately I will have to give this place a 1 star review... :( sad, I know. But here's why.... First red flag for me should've been walking in at 4pm and there is only ONE person getting a pedicure. I just thought we were lucky since I got off of work early. Continuing...we go in, say we need 2 mani-pedi's, gel for the pedi's please! No problem. We sit, soak our feet for a minute, and I'm looking for the colors, those we choose, "sorry we don't have that one yet, it's coming soon." Okay, no worries, I'll just use my own. :) Looking around the place to see if there's a menu or signage for the services and prices...none. So I ask her (the owner-Kim) if she has a list of services and prices. She said no, we don't have it yet. Oh, okay so how new is this place? They've been there since Dec 2021 and still have not posted their prices. Anyways, after a few minutes of asking, she gave a guestimate of the price. In the end we ended up paying $155 for 2 regular manicures, 2 pedicures (1 regular and 1 "deluxe"). I can tell you the deluxe is not worth it. You know, you go to places and they have that tiny little box you can choose which you'd like, i.e. Jasmine, Floral, Hemp, Tropical, etc. They did not have an option to choose from, she had no boxes to show me; although there were a couple sitting facedown on the bottom of her cart. She only had orange, lemon and mint. Fine whatever...now at this point, we're both in the middle of getting our pedicures, polishes have been taken off, nails trimmed, yada yada...time for the scrub...THIS is where a ZERO star should have been offered on reviews. She had a huge bottle that you get from the wholesale stores and although she may have been using gloves, she stuck her hand in there and took a scoop out and placed it on my lady's leg, and repeated for the next leg. Like WTF!!! That is not sanitary, are you doing this to all your customers? The woman working on my feet, although she had to use a bottle for the scrub, she grabbed a popsicle stick and scooped some out and placed it on her glove. Not sure if they use the same popsicle stick, so that too could be unsanitary. All in all, the place may look nice, but Polished Beauty Salon needs to polish up on their sanitation practices. I would not recommend this place, unless you're one of those filthy animals that don't care about hygiene, well guess that's on you! read more

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Nancy S.

2 years ago

Really disappointed in this place. Made an appointment for my daughter and I to get dip nails. We had to wait 20 minutes to be seen and then the nails were super lumpy when finished. It felt incredibly rushed as they were taking walk ins as we sat there. Won't return. read more

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Jalelex B.

2 years ago

Ive never been so impressed with the quality of a nail salon until today, nor had to bring myself to write a review. My rating, including others will NOT steer you wrong! Been searching all over the area for a nail salon thats solid. Staff are so welcoming and accommodate your every need. Always found it difficult finding someone who can match nude colors with my skin tone, yet I had more faith in the technician than I did myself! They've only been here 3 months, but the service they provide makes you feel like you've known them forever! This business really deserves all the love it gets! ill be back every month! - LisaLee read more

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Sarah A.

4 years ago

6 stars!! AMAZING!!!! The 2 ladies who did my mani pedi were sooooooo sweet. So warm and comforting. They checked in on me every step of the way to make sure I was comfy and happy. My mani turned out STUNNINGGGGGGGGGGG. Also added on a 20% holiday discount I didn't know about. Also gave me a holiday gift as I was leaving. My go to nail place from now on!!!!! The best customer service I have ever received at a nail salon!!! FYI they only take cash, Venmo or Zelle. read more

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Sarah A.

2 years ago

Such a cute spot in downtown Walnut Creek. Everyone is really sweet and welcoming and I always end up getting compliments for my nails. Parking is really convenient. read more

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Jennifer D.

2 years ago

I decided to try this place based on a friend's recommendation. I had Nikki for an acrylic and she was very nice and attentive, and her work was very good as was the other lady who assisted. I was very happy with my nails. read more

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Leana M.

2 years ago

Had the most amazing pedicure! After trying many nails placed in WC I finally found a great spot. The ladies working there were so nice and did a very thorough job. The massage chairs were a bonus as well. Definitely recommend! read more

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Joan P.

5 years ago

I took my two daughters here the day after thanksgiving for a mani/pedi and some fun Black Friday shopping. To be fair, one technician called in sick, but with only two others, one of which had a client when we walked in, the whole process took almost 3 hours. My daughters wanted acrylic but were talked into dip - 90% of their nails came off in less than a week. My gel manicure had breaking and splitting nails within a week. Was it inferior product or the process? Another client came in while we were there, they put her in a chair to soak her feet. After 40 minutes and not a word to her, she got up and walked out. The owner, a kind gentleman, gave two of us neck massages while we waited our turns. That was nice but we would have rather been having fun out enjoying the holiday shopping! I know this is a new location for them so I hope they can smooth out the process and succeed! read more

Business owner information

Dana D.

Hello Joan,…

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Alexis B.

2 years ago

BEST nail salon I've ever been to! You can't go wrong with any of the nail artists. They are so kind and take their time to make sure you get exactly what you ask for. Never going to another nail salon ever! read more

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Vivian J.

2 years ago

I had a appointment w/ Nikki and she wasn't there and there were only two staff members. The lady who helped me had to keep answering the phone therefore my pedicure was interrupted and I thought it was very rude of them. I had to make her go back over my toes and No, I won't return. Clients first and always make sure you're covered so your clients don't have to suffer. Not good! read more

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Rachel P.

5 years ago

I came because I had a gift card but will definitely be returning. Kim did my nails and she was quick and efficient. I was in and out in 30 minutes. The ambiance was nice, good color choices and friendly staff. They're also in a good location downtown next to a parking structure also near food places if you wanted to make a day of it. Overall good cuticle care, well painted and good massage at the end. Thank you! read more

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Terri P.

3 years ago

I've had service twice and the experience has been great. The pedicure is the absolute best!! I'll be back. The army is relaxing its clean well stocked. The staff pays attention to detail for your comfort. read more

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Lady W.

2 years ago

Gorgeous, clean, friendly staff, fabulous nails! I've followed my nail girl all over contra costa, but all the staff here is very nice, accommodating, and do lovely work. Highly recommend! read more

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Katherine G.

509

105

4 years ago

I tried this place for the first time today. I called a few hours ahead for a mani/pedi and they were able to accommodate me. I had a great experience here! Kim was very friendly and welcoming. The foot/leg massage during the pedicure felt wonderful and so did the hand/arm massage! She was also very through with the mani/pedi and my cuticles have never felt so great! I usually feel rushed when I get my nails done at other places. The polish turned out great too. Before leaving, I asked her about skincare tips and she was more than willing to give me advice! I will definitely be back soon! read more

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1401 N Broadway
Ste 110
Walnut Creek, CA 94596
Directions
(925) 323-8933
Call Now
Visit Website
https://www.cloud9nailsalon.com

Services

Hours

What time does Cloud 9 Nail Salon open?

Cloud 9 Nail Salon opens at 9:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Cloud 9 Nail Salon opens at 10:00 AM on Sunday.

What time does Cloud 9 Nail Salon close?

Cloud 9 Nail Salon closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Cloud 9 Nail Salon closes at 5:00 PM on Sunday.

Mon-Sat 9:30 AM - 7:00 PMSun 10:00 AM - 5:00 PM

Payment methods

Does Cloud 9 Nail Salon take credit cards?

Yes, Cloud 9 Nail Salon takes credit cards.

Services

Is Cloud 9 Nail Salon by appointment only?

No, Cloud 9 Nail Salon is not by appointment only.

Outdoor Amenities

Does Cloud 9 Nail Salon have bike parking?

Yes, Cloud 9 Nail Salon has bike parking.

Does Cloud 9 Nail Salon have parking?

Yes, Cloud 9 Nail Salon has parking options. Garage Parking, Street Parking

Other Amenities

Is Cloud 9 Nail Salon wheelchair accessible?

No, Cloud 9 Nail Salon is not wheelchair accessible.

Does Cloud 9 Nail Salon have free WiFi?

Yes, Cloud 9 Nail Salon has free WiFi.

Ask the Community - Cloud 9 Nail Salon

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Review Highlights - Cloud 9 Nail Salon

“Nikki is very good at shaping and making your nails feel like there is barely anything on it, even with the builder gel.”

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(27 reviews)

54.4 mi

Nicole provides absolutely amazing mobile nail care! She is incredibly sweet, made me feel…read morecompletely comfortable, and the quality of her work is better than any nail salon I've been to in any city. Her communication is very clear and she is right on time. If you prefer booking or coordinating, text responses work best with her! I'm already planning a ladies' day to have my mom and grandma join in next time. I can't recommend her mobile services enough!

Nicole is a true professional! She exceeded expectations by adjusting her schedule at the last…read moreminute to provide mobile pedicure services due to another company ghosting me at the last minute. She was forthcoming about her services rendered, her fees, her suggestions that would be best for the health of your feet and once she arrived, we chose to have an engaging conversation while she was working. She did a great job on my feet. My feet and legs felt cleaner, refreshed and rejuvenated. I am using Nicole again and I recommend her to all!

Rose petal pedicure

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Manicure

Urban Beauty Bar

Leah's Korean Beauty Salon - would recommend!…read more It's the weekend before Christmas, was honestly expecting every salon to be fully maxed out. Was able to get a same-day appointment! In fact, I was down the street and was in the chair within 10 minutes of calling. Eun Joo kept my length, did only a trim with long layers, exactly as requested! I am always fearful more will be taken off than I want, as that is normally what happens. SO THANKFUL that was not the case today! She took off just around 2 inches, kept the length, added long layers, and light face framing. Very thankful for the refresh just before the holiday. Thank you, Eun Joo!

My 7th grade son has been wanting a new style of haircut for a bit and his 2 previous visits to…read moreother barbers/stylists left him disappointed. A friend of mine (he's a dad too) said that he took his son to UBB and got a cut from Leah. We have Asian (thicker) hair and wanted a particular style (low taper fade with texture cut up top). My son went with 'low' expectation but after the cut was completed, he was thrilled at the outcome. Just as he wanted (and showed on his phone from the various research that he did). The haircut came with shampoo and blow dry too. It was very, very responsible in terms of cost too ($40 + tip). The salon is also very chic with seating, beverages as well. I will likely come back for my own haircut as well. *Note: Leah's English is a bit limited so just be aware.

Permanent Brows by Marie -After

Hair Extensions -After

Before -Hair Extensions

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Face and Body Day Spa

I've been going to Tiffanie for over a year now for gel extensions and I love the way my nails turn…read moreout every time. She takes her time and is always down to try out a design for me. Plus she's super sweet and I always get some moscato or tea or some beverage while there. Never have a problem w the nails at all

Best nail artist I've experienced in Oakland... Tiffanie is incredibly talented, personable, and…read morewill impress you every time even if you bring an abstract idea. Appointment availability with my current work schedule have made it harder to see her consistently but I miss her and recommend FAB Day Spa to anyone looking for a nail artist in Oakland. Jelly pedicures are also amazing. Support black women business owners!!! Attaching a pic of one of my favorite sets she did for me.