This review is just to say this was amongst the best customer service I've recently experienced…read more Stopped by to get some butane for a lighter. I also needed some help with how to fill up my lighter (older model so was just different from what im used to). The staff was incredibly friendly, knowledgeable, and helpful. Showed me how to do it while explaining the details, and filled it up for me for free, all while having some friendly banter. Bought a can as well and it was very fairly priced. Just overall great experience. Now while I was there I did look around and though it is a smaller space, it appeared as if they had an incredible selection of cigars. I will say, due to my experience with the staff for this simple task, I would definitely go here in the future if ever in the need and would recommend.

This place is really awesome. I plan on coming here maybe 2-3 times per year. That's mostly due to…read moremembership cost which is the only thing bad about this business. Most of the other cigar lounges have a membership cost of $15/year....here it's $50 PER MONTH!! The perk is you get 10% off of SOME cigars, not even all of them as you'll see a bunch of signs in the humidor that says "no discount on these." I'm only a casual smoker maybe one cigar every month or two, so that would mean I would pay $100 for each time I used the lounge if I got a membership...just not worth it unless you're coming in a couple times a week. In addition to the highest membership cost I've come across, their cigar prices are a bit elevated too. They seem to be about 10-20% higher across the board versus other local shops, this is noted in the reviews over some others from when this was locally owned K&S. However, their selection of cigars is absolutely amazing. Best selection around the triangle. Closest place with as many varieties is going to be JR's down in Selma. They have another membership level that I think they said was $120/month. You get access to a special lounge that's the size of a tiny office located to the right as you come in. They only sell 12 of these and currently 7 of the spots are taken. Not sure why you'd want to sit in a smaller lounge but some people I guess like to show off how much money they spend. The regular lounge is pretty superb. It used to be a State Farm office but Cigar Box took it over after buying K&S. In the past two weeks they have opened a fully stocked bar. I was able to get a double shot of Buffalo Trace for $24 and my buddy got a Guinness for $10. Both pre-tip of course...and that's what's funny since the bar and the cigar shop both use the same POS system, when I checked out with my cigars it automatically asked if I wanted to add a 25% tip. I wonder how often someone just hits yes out of habit? There were probably 12 guys hanging out when we were there and there was no lingering smoke. So this is another thing they've gotten right, perfect ventilation system. At some lounges it feels like you're hotboxing yourself but not here, clear air. The furniture is nice and comfy and spread out throughout. Plus seating at the bar. They have a few fake fireplaces for ambiance and several TVs to watch events. Total capacity is probably around 30 comfortably if the ventilation system keeps up. They have a nice restroom in the lounge but when we used it the toilet ran continuously and the flush handle didn't work so hopefully they address that soon. So my recommendation is if you're going to buy a few cigars get at least $25 worth and use the lounge that day. If you're not going to use the lounge go somewhere else and save a few bucks on your sticks, Apex Cigar lounge is really close. Apex also has an outdoor area which is great in Spring and Fall weather when temps are mild.

What a wonderful, friendly place! Walked by to check it out, and one of the owners, Kelly, stopped…read moreme and invited me in! Everyone in the store was very personable. Excellent selection of cigars at a very reasonable price (much better than California where they tax the heck out of them)! Nice area outside to enjoy a smoke.

Joe (I think that was his name) was great. He was conscientious and friendly. The shop is very…read moresmall, probably 400 sq ft, consequently they don't have the space for a large selection. What they do have is well taken care of. I'd go back again if I'm in the area.

Only sells fake nicotine. My husband and I went and they didn't even let him know the vapes weren't…read moreregular lost Mary's

They are super friendly and helpful. Plus, if there are any discounts available or specials going…read morethat I could benefit from based on my purchase, every salesperson has been sure to inform me and help me save money! Last night I was able to get a pod for free because he let me know if I just added a juice to my sale then I would qualify for a free pod - I didn't need the juice immediately, but obviously I will need it in the not so distant future so I appreciated it! I do recognize what some of the other reviews have said about some of the salespeople recommending the wrong product - I was buying pods for my new vape and wasn't exactly sure of what kind I needed. however, one of the boxes I recognized and was sure that's what I got last time, plus the connectors and shape and everything matched my current (working) pod. for some reason the sales guy shut that option down immediately and started searching through other ones (I think his reasons were good, he did say that a lot of people didn't like that type of pod so I think he was sincerely trying to be helpful). So the pod I ended up buying didn't fit my vape. In hindsight, he was being really great about taking each pod out of the package to let me look at it and I should have tried to actually put the pod in my vape (haha whoops!). So basically I wrote all that not really to criticize but just to give a lil advice for fellow vape shoppers With so many vapes, pods, and other products these shops carry it is a bit difficult for every staff member to have complete knowledge of ALL products.

Great selection of disposables and glass pieces. Owner is nice and knowledgeable. Highly recommendread more

Poor customer service and liars. They would not redeem my stamp card, your suppose to get one free…read morefor every 10 stamped and redeemed. There prices are twice as high as the smoke shop at timberlyne shoppi g center also. I can get a rechargable vap there for $15 where it cost $22 at MLK Smoke Shop.

Solid service. They have sone nice glass bongs. Just went in to take a peek and they had the back…read morestashed with snacks in case you get the munchies.

The owner is spectacular is inventory is fantastic most importantly it's a great individualread more

This store always smells like rotten sewer. I went in the other night and didn't realize I was…read moreseriously overcharged until I got back in my car. Couldn't focus at the register because of the smell. Instead of going back in, I decided to cut my losses and never go back. It's happened more than once, and it's gross.

Literally SUCH a nice store and staff, I go frequently and they are so knowledgeable and friendly!!…read moreThe give student discounts with one cards too! 10/10

Not a fan of this location. The service was mediocre. The workers weren't really involved in my…read moreshopping experience. Would rather go to smoke rings instead. Also they have no deals.