Super help with evaluating a new iPad cover/keyboard and pencil. I purchased a pencil and he…read moredemonstrated beginning steps. Jay...Muwa.... was helpful & very personable. I left the store in a better mood than when I arrived. Deb

They have a wide selection of electronic supplies that cannot be found elsewhere in Sacramento…read more They special ordered a soldering iron replacement part that I haven't been able to find elsewhere. The way they express appreciation to their customers is unique and better than I have experienced anywhere!

if i could give 6 stars i could. i recently bought a laptop here and learned after i had brought it…read morehome it wasn't what i needed. So i go back (with no receipt) and go to the help desk, looking to exchange mine for one with more GB. There was an extremely helpful tall man who worked in the laptop area (that had actually sold me the first one) and he was like so chill and helped me pick out one that was more suited to what i wanted, now knowing more about what i wanted. He showed me plenty of options given my price range, starting with the ones on clearance (which i loved) and i found one. Then all hell breaks loose because i realize i dont have my receipt nor an email receipt. there was another lovely bleach blonde guy working in customer service that was dead set on finding my reciept in the system, along w the guy who was selling me the laptop. I felt like an idiot and they were so reassuring and kind and worked so hard to figure out which receipt was mine in their system, allowing me ti exchange the laptop for the one i wanted!! Again, i cant express how helpful and nice these guys were and considering i had no idea what i was doing, it really made the experience even more relaxing. Thank u so much nice best buy men i wish i had ur names so i could shout u out! 10/10 service in every sense

I stop by the Best Buy in Citrus Heights occasionally to check Pokémon card availability,…read moreconsidering there tends to be a tent city outside of the store, and my experience has been pretty mixed. LOL! Sometimes they have a decent selection of Pokémon products, such as tins, ETBs, or booster packs, but other times the shelves are completely wiped out or have only a few items left. Restocks don't seem very consistent, so it can feel like a gamble depending on when you show up. There also don't appear to be clear purchase limits at times, which makes it easier for resellers to clean out stock before regular collectors get a chance. The store itself is clean and organized, and the staff are generally polite when asked for help. That said, I'm often pitched the Best Buy credit card and membership even after I've said I'm not interested, which can be a bit uncomfortable and takes away from the shopping experience. Overall, not a terrible store, just not very reliable for Pokémon cards. If you're a casual collector, it's worth checking while you're already there, but I wouldn't rely on this location for consistent availability unless restocking and limits improve. CONS: STOP pitching me with if I need a warranty, membership, credit card. Posted signs will do! Saying "Are you sure 2x, 3x is annoying as fk." And I am sure, I don't want any. LOL! Technology now is going to be worthless 2-4years later. I'll buy a new one, if not 6 years later for even something better! Enough said.

These guys offer great service, my buddies Xbox was brought in with a busted HDMI and they realized…read morethe whole motherboard needed replacement and they got it all handled!

I think at some point I gave up on my pc build and wanted to tear every piece of my hair off. I met…read moreAnthony through sheer luck at the right time during this moment. I ended up bringing my pc to him to troubleshoot some more, and even then, he tried his best until he recommended to finally try another solution, which I would have never by myself, mind you. I'm glad he did, now my pc is upgraded and runs better than ever, and I am super grateful he spent a whole lot of time just to get every detail done correctly. Got something that needs fixing? Go here, you will not regret it. Reliable, thorough, and excellent service. Thanks, Anthony, I'll be back with my Xbox c:

Good selection; fair price; professional staff; helped with learning curve after installation was…read moredone. Highly recommended.

If you're after a shop that blends professionalism with a friendly vibe, this place nails it. From…read morefirst contact to follow-up, the manager and John, the technician, were fantastic--polite, prompt, and genuinely helpful. They've got an impressive lineup of sound systems and dash cams to choose from, and trust me, their prices are hard to beat in town. I brought my wife's car for a dash-cam installation (after a rough experience with another motorist, now she can prove that she is not at fault, LOL), and I left with peace of mind and a smile. Plenty of parking, too. Do yourself a favor and swing by--you won't be disappointed.

They fixed two keyboards, and also restored my ESS AMT is…read morebetter than new. Well they did. It took about 185 hours of playing to break in. They do highlight any imperfections in the amp, so I'm bringing him my Nachamichi 730s to be restored next.

Months ago I brought my vintage ESS AM1A Heil Air Motion Transformers to them…read more I had an old pair, built in the 1980s, but lost their greatness. They told me they could replace the electronics and fix the speakers so they would sound better than new. I took a chance. They said it would take a break in period. First one speaker sounded much better when I plugged it in, no bass. Something seemed wrong. I logged a call and they said to bring it in. These are heavy big things, not something I can move myself. A few days later that one started playing some bass. Fast forward almost two months, and WOW they sound BETTER than ever. They now rival speakers worth $10K or more. Mind you, I'm a professional musician, a Concert Band director and have great ears. I don't want my speakers to sound like Thudders, I want them to sound like the real things, great musicians playing acoustic instruments in a concert hall. They do it. They sound way better than ever. It took two months for them to fully break in, but WOW! They are GREAT. Thanks.

We had taken our 5YO laptop in after it appeared it wouldn't hold a charge. Our laptop is a model…read moreno longer being produced, so it was a question if we needed to replace it, even after updating software. MNM did a full diagnostic, identifying and replacing hardware, within the estimated repair time given. Wonderful service!

My printer was on the brink and wasn't printing. I took it in for a free estimate for repairs. They…read moretook it in and looked for it, bought parts, and still couldn't fix it. However, didn't charged me anything for their time. I appreciated their honesty and help with my printer.

If you're in the market for PS3 modifications (or really, any of the various services they offer),…read morethis is the place to go! I ordered one of their pre-made, fully upgraded Frankenstein PS3s and they had it built and ready to ship even earlier than estimated! They are also very knowledgeable, helpful, and fast to get back to you if you have any questions. Don't do what I did initially and waste time and money with a lesser known eBay seller for PS3 mods. Go with this tried-and-trusted business and get it right the first time!

The staff was friendly and knowledgeable! Nintendo won't repair my joy cons due to a custom shell…read moreand I wasn't confident in attempting to fix it myself. They handled the repair with no issues. Definitely worth the drive.

got my laptop from here. The employees really know electronics and guided me to a computer that's…read moreperfect for me. Definitely my go-to for any future tech stuff I need too!

I love this place, it's always the first place I go to when shopping for computer equipment. Their…read morebase store is about 30 minutes from me, but their last Friday of the month sale is so great, they always seem to have what I need for next to nothing. And the nicest people bar none.

Solid! I think the last time I came in it was for a VCR issue. Yes, they are still in business…read moreand let's keep them going. I had an 8mm camcorder that wasn't working any longer. Brought it in to probably the sole electronics repair facility in the greater Sacramento area. I initially brought it to BestBuy and that was a huge mistake. Huge wait times, etc. Dyna-Tech was super quick. Harry and Kyle were personable, professional, knowledgeable and explained the process and what the outcome could be, good and bad. Fantastic work and I highly recommend these guys!! Thank you.

Horrible customer service Indian guy very rude you ask him a question and he will give you a rude…read moreresponse and his tone is uncomfortable this place charged me $250 to replace a lightbulb in the tv then they removed my protective plastic that I had on the tv to prevent scratches and marks of any kind and didn't replace the plastic their exact words when I stated I didn't want the plastic removed was " Oh well" let me not forget to mention they had my tv for two weeks and never once called to say my tv was repaired and ready for pick up when I called to ask they lied and stated my voicemail was full when my voicemail is wiped clean with not a single message then when I arrived to retrieve my tv they had no idea where the tv was or who I was but yet you remembered my voicemail was so called full yea ok

Let me preface this review first with, I have purchased many electronics previously from this exact…read morelocation since it opened. I like that they switched to a no commission based sales model years ago and why I shop here. This most recent purchase of a laptop had less than stellar service experience and left much to be desired. I was upsold for an upgraded computer model, a credit card, and membership without real explanations other than I was getting a deal. The manager Raymond called me within a day without hesitation when I sent in my follow-up feedback response. He assured me this is not the type of business he runs and nor appropriate behavior of his associates. He went above and beyond and proved that this location strives for the highest integrity. They truly value the customers that take the time to shop in person in a world of online sales. He had Angel assist me in correcting the sales reps misstep, who wasn't even this locations employee but a fill in a from another store and just assisting for a day. Angel was also top notch. I will continue to refer people to this location as well as Best Buy based on how this situation was rectified leaving me feeling good as I walked away this time as I have in all previous interactions before this.

The people who delivered my new washer & dryer the second time were awesome. They are respectful,…read moreprofessional, and efficient. The first install eperience two days prior was a nightmare. The "professional" stated there wasn't enough clearance. That was incorrect, clearly. He went out to his vehicle to talk with his boss on the phone, but said he'd be back in. I was going to tell him to install it anyway, but instead he left without talking with me. This was disrespectful and unprofessional since he said he'd be coming back to talk with me. He then came back to grab his clipboard and I told him I still wanted my washer & dryer. He said his boss already told him to move on. Needless to say, I was absolutely furious. I had to miss a day of work for this install and, for the reschedule, I had to miss another. To add insult to injury, this installer took my old hoses, meaning he stole them. I never authorized a removal of the old washer & dryer anyway, so he had no grounds and no permission to take any of the old equipment, yet took the liberty to do so. This was the worst experience I ever had from Best Buy. But, like I said, the installers who actually delivered and installed were 5 stars, the overall experience was 1 star. I lost a lot of money and time from this. I had to wash clothes by hand yesterday and hang dry them, causing me to lose out on more work since it took nearly 3 hours. I still want my old washer hoses back, but Best Buy has not mitigated the issue. I try and call the store directly and I am instead redirected to a call center in India. I was promised a gift card, yet haven't even received that. I am still very angry and disgruntled over this entire experience and the fact I was robbed.