As usual, Niko is knowledgeable, capable, quick and always a super nice guy! I can't say enough…read more He is the best repair guy I've met in decades! He and his company- Real Tech, are definitely the way to go!

My washing machine had a clog in the drain pump and wouldn't drain. Niko came out and took care of…read moreit and got everything working again quickly. He was able to remove the hair tie and bobby pin that got tangled up in the drain line. There were no parts that needed to be replaced and everything was working correctly, he was honest about the problem and didn't try to sell me extra things that I did not need. Communicated well, providing accurate timeline and information. Showed up right on time and let me know when he was on his way. Provided accurate price estimates and stuck to his promises.

The cooling freezer fan broke in my new fridge and after 3-4 failed attempts from various other…read morecompanies either not showing up or just not repairing it, Alex was the only one who came thru. Repaired in minutes after being broken for 3 weeks. Also dog friendly. Would recommend!

Over promises and under delivery…read more I submitted a request to get our wine refrigerator look at. A rep from Axis quickly messaged and mentioned that they service these appliances. Then, they sent me another message saying a senior tech's schedule opened up and can come by right away. I asked to confirm if they indeed serve my area since they are located elsewhere. To my surprise, the rep responded "Hello, let me see if we have available techs in your area". I was confused since they told me someone is available. Then, I waited for 20 min and asked io confirm before I send my phone number and address. Total silence after that. Would you look at the requestor's zip code before telling people you service their area? If this is how to deal with scheduling, I would not let touch anything in my house even if it is free. Don't waste your time. Go with another company for your repairs.

Let's call it what it is: A SCAM…read more I scheduled a service appointment to have my washer repaired after being told there would be a $75 diagnostic fee, which would be applied toward the repair if I chose to move forward. The technician arrived the next day within the scheduled timeframe, which was the only positive part of the experience. The technician used a shop vac to drain the remaining water from the washer and spent about 20 minutes in the laundry room while I remained in the living room. During that time, there was no communication about what he was checking, what issue he found, or what diagnostic steps were being performed. I never saw the washer taken apart, nor did he explain anything during the inspection process. Afterward, he simply stated that repairing the washer would cost the maximum amount to fix and suggested I should just buy a new washer instead. He identified the issue as the motor, but when I asked how he came to that conclusion, he struggled to provide a clear explanation and appeared unsure of his own diagnosis. A trustworthy and professional repair technician would normally walk the customer through the issue, explain what was found, and show evidence of the problem before recommending a costly replacement. Unfortunately, that did not happen here. Based on this interaction, I do not feel confident in the accuracy of the diagnosis or the integrity of the service provided. I would not recommend this business to anyone looking for honest or transparent appliance repair services.

They checked out my dishwasher for a leak and told me it couldn't be repaired only replaced. I…read morerelayed this information to my property management company and when they came back they repaired the dishwasher. Afterward, they observed the water line running to the dishwasher was damaged and leaking and tried to tighten it. He told me to watch it for a leak and tell the company if it continues. When I contacted them saying it had continued and that I thought it was strange the appliance was repaired and not replaced after what he initially said, they said the technician never said any of that and that they weren't liable. All because they didn't want to pull the dishwasher out and replace the water line like they should have in the first place. Terribly dishonest and I can not recommend them. Edit: they are now harassing me for this review and threatening to sue me if I do not remove it.

Service was great, tech Roman was polite and professional. He completed the job timely with no…read moreissues, with full functionality restored

My refrigerator suddenly started making noise and after getting the run around with Samsung I put…read moreout an SOS on a weekend. Pro Miller responded right away. They sent a technician out within 2-3 hours who diagnosed the problem. The part needed to be ordered and arrived in 2 days. He promptly returned, fixed it, and my fridge is back to normal. I'll definitely call again should any other appliances needed fixing in the future.

I have been using A&J Appliance Repair Service for YEARS and I highly recommend Phil…read more He always thoroughly explains what the issue is with my appliance and gives me options for repair. He's very trustworthy & affordable. He is also very responsive when I call for service. He has repaired my washer, dryer and refrigerator and I recommend him to all of my friends.

This company took the time to explain to me about my issue and how to deal with it on the 4th when…read moremost were closed, there's a reason it has so many 5 star reviews including mine!

Farhad is hands down, the best, most professional gentleman we have ever worked with. Came out the…read moresame day we called, and he ended up servicing multiple appliances for us. We will certainly be using him for our future appliance needs and telling all of our neighbors about him. Truly, a great guy. Extremely knowledgeable.

*disclaimer- I have another review on here for Farhad re: our garage freezer. I didn't notice I…read moreused a generic login for that review. My five star review still stands. We have a Kitchen Aid dishwasher that we have had a 'KitchenAid Certified' repair person come out to look at as it would not run a full cycle. (The manufacturer told us we had to use this person.) This person ran diagnostics and told us nothing was wrong, and refused to stay long enough for the error code to happen. I called Farhad and he was able to provide prompt service and found the issue. He ordered the part and came back the next morning to install. He also did a full maintenance and cleaning at a discount. The dishwasher is working again and we've avoided having to purchase a new unit once again, thanks to Farhad!

Enver did a fantastic job quickly diagnosing our oven issue. They were open to me finding a…read morereplacement part at a better price than they could offer.

We chose this company based on the volume of good reviews. Aleksandr was our technician and he was…read morethe most polite and informative tech yet! Service appt was confirmed quickly, with good communication on arrival time. Aleksandr explained the anatomy of our broken fridge with really thoughtful and honest suggestions. We will undoubtedly contact this company for any other issues (we unfortunately have a lot of LG appliances).

We had Zajic come out to check out our washer, which was leaking from time to time and unbalancing…read moreoften. Ultimately, the problems continued to persist, and we eventually got fed up with it. Since we had such a great experience with their technician, we decided to just purchase a new washer through them. When the new washer arrived, the technicians ended up switching the hot and cold lines, but I didn't realize that until I ran my first load that day. I called them back, and they immediately sent someone out to remedy it.

Never again will I use this company! Unprofessional, no one takes responsibility for mistakes in…read moretheir office, they say things that are untrue, state a process that they actually do not follow. This all pertains to their administrative process and not their boots on the ground technicians.