Walking in the front desk person was nice and friendly, welcoming, then I walked the doors. If…read moreyou're okay with using a kiosk this is your spot. They do offer card and cash payments and you can collect points toward a future purchase but there are no new customer incentives. Very meh. Not a first choice. What I got was you have to be a returning customer for nice customer service. Same prices as everywhere else.

Upon entering the parking lot, please be alart, it's a super small parking lot. They have security…read moreupon entering. The staff could be nicer, but they'll take care of business

Nice variety of items and some that you can only find here in this area. They are always polite and…read moreinformative about the products. There is never much of wait. Average visit time 5 to 7 min.

Not happy about yesterdays visit. They advertised one price online, I placed and order for pick up,…read moregot there and they tried to change the price. Even though I had screenshot proof they would not honor it, then I was met with sassy customer service. This leaves me very disappointed and unsatisfied with today's experience. I was a weekly customer that will not be returning due to the way this visit was handled!!

This is my favorite of all the caves in Alton . The woodriver store is awesome as well but the…read moreAlton one is much cozier with the bean bags and huge scary creatures and festive decorations

From the owner: People come to the Cave for the experience, prices, and the way we treat customers. you will always…read morebe treated with a smile and a run-through of the sales we do every month as well as the running sales we do every day of the year.

The breadth of this review will be extremely narrow for rather obvious reasons. Long story short,…read morethere's ample parking behind the place, enough security to make the secret service blush, and the people that work here are extremely helpful while clearly enjoying the work they do. Be prepared to have your ID out and sunglasses/hats off at the front door and keep your ID handy as you'll need it to check out. The selection is pretty strong and the prices are what they are. Was basically in and out in around 15 minutes. For any curious three letter agency folks, I only bought perfectly legal CBD products...

I will not be back, I had this issue happen twice in the last two weeks with leaked terpenes. The…read morefirst time they replaced it, then they gave me $5 the second time. This place does not care about the quality of products given to the customers. The manager said that the liquid terpenes were easily retrievable. I also sent a video of how dried out the product was. As a medical patient I am disrespected.

I definitely enjoyed coming here when it was medical only. Now that they are recreational and…read moremedical, it's clear it's just all about making a dollar. They do try to give medical patients "priority," but the anxiety of having to weed thru the recreational lines isn't worth it to me. The prices seem to be higher than most places too. I miss the old HCI.

Well, I finally got my card in typical Big Steve way the dayafter 4-20 on the 21st, although the…read morecard said4-16-18. I completed my dream today @ HCI Alternatives in Collinsville,IL. I was so very nervous on my 1st visit to any dispensary.They made me feel so relaxed & accepted as I am; pro-weed! For yr.s it was a must we must hide, but not anymore! God Bless this dispensary!

To summarize: amazing customer service, love this place, ignore negative reviews…read more I am not sure why the two negative reviews seem the same (bot reviews? I don't know, just strange), but are also describing the policy for pretty much selling any tech from any vape store or dispensary I've ever been to. The fact you CAN jump through hoops to get any money back strikes me as incredibly accommodating considering my experience at any other store, where generally all sales are final (even if it doesn't work or they sold you something you don't u didn't need!) This place has amazing employees, both knowledgeable and personable. I am very, very socially anxious, but they are always welcoming and the process is fast in a way.. this business feels very safe. The prices are great; sale prices are even better. You can place an order ahead, but if you aren't sure what to get, the employees are well prepared to help you out. They also do really cool community events, some of which are free. I recommend them very strongly... And I am very dubious about the reviews left here before, which is making me question other Yelp ratings.. Anyway, try this place out if you have a chance!

...........Support this small business!........ discounts…read moreavailable; online as well as walk-in nice ambiance too

Quality products. I bought gummies only, and they were both effective and tasty…read more I refrain from giving five stars because my interactions with the owner over a labeling error were frustrating.

The folks at this dispensary seem to be kind and willing to help. They have a pretty decent…read moreselection of a lot of brands at pretty alright prices. The decor was a little lacking, but I've been spoiled by all of the dispensaries I have been to over the years and the customer service seems to make up for it.

Very professional and clean. Everyone is nice, friendly, and definitely knows their stuff!…read more David is my guy but everyone there is so dang nice Location is great with living in Belleville too

This place has changed names. It's still open. The phone number hasn't changed…read more Monday's are for Medical Patients 9-6, Tuesday through Saturday 9-10 for Seniors only. https://beyond-hello.com/illinois-dispensaries/sauget/adult-use-menu/