I am over-the-moon excited about my new Bosch French door refrigerator, but even more, I was…read moreextremely impressed with the expert crew from Kitchen and Bath of Chapel Hill. From the very start, my sales rep, Lee, was absolutely wonderful to work with, guiding me in my purchase and helping me all along the way during my selection process and advising me on getting the space ready for the delivery. The removal of the old refrigerator plus the delivery and installation went great. Michael, Chris -- all the guys -- were wonderful, but RON, the amazing Ron, went above and beyond in the installation process and took extra steps on his own that ended up saving me money or an extra call to a plumber. It's always nice when someone saves me time and money! Everyone was so professional and pleasant, plus -- and this is something that makes certain service industry people stand out from the crowd -- they arrived ON TIME. I am thrilled. Lee and Ron also helped me with my JennAir downdraft cooktop last fall. Expert advice, professionalism, promptness -- you cannot ask for more. I love these people! I will certainly return to Kitchen and Bath for my future appliance needs.

I worked with Lee Hunnings at Kitchen and Bath Gallery of Chapel Hill and he was wonderful! He…read morehelped me get the appliance I needed (a Bosch range top) quickly and painlessly. He kept me updated on the order and called to confirm delivery himself. I wish I had been introduced to K&B Galleries at the beginning of my remodel project, but now that I know about them, I will be using them or everything going forward!

AMAZING bathroom expansion and remodel! Very professional all the way from start to finish. I am…read moreextremely pleased with Reico's work and everyone I encountered along the way from preplanning to walk thru. Home run! I highly recommend Reico.

From the owner: Kitchen & Bath Remodeling, Kitchen & Bath Design, Kitchen & Bath Installation, Cabinets,…read moreCountertops, Appliances, Kitchen Remodeling, Bathroom Remodeling Whether you've just started thinking about kitchen remodeling or bathroom remodeling, or you already have some kitchen design or bathroom design ideas in mind, there are a few things that are common to any remodeling project. For the kitchen, it often starts with deciding on appliances. Identifying appliances early in the kitchen remodel process has a huge impact on the kitchen design and ensures that the kitchen cabinets and entire kitchen design works seamlessly with the appliances you've selected. The same is true for baths, but in this case it is your toilet, tub or shower...plus whatever other things you may want to indulge in (did I hear you say towel warmer?).

Surface specialists came and applied epoxy on the countertops in our kitchen. They did a great 1…read moreday job and prices are fair.

We had Surface Specialists of the Triad reglaze a cast iron tub for us about a year and a half ago,…read morewhile we had some issues along the way, they worked to make sure everything was taken care of to our liking.

We had a great experience with Emerald Pearl Kitchen and Bath for our new kitchen countertops. The…read moremeasurements were done with precision and the countertops were installed within a 2 week time period! They look great! Also, Jennifer was an easy staff to communicate with from beginning to the end!

Helio and his crew did an excellent job of installing our quartz kitchen counter top. The seams and…read moreedges are perfect. Great job, we would definitely use Emerald Pearl again.

Seeking a design place for several projects. Showed up for my appointment and no one could be…read morebothered to greet me or point me in the right direction. There were several associates in-house and only two other customers. The designer wasn't really interested in working with us, implied we couldn't afford the higher end cabinets, and kept mentioning specific goals that we never stated. We were never even asked a budget.

We walked into the store at 4:39 on a Friday . We were the only patrons in the store . There were 6…read moreemployees sitting around . Granted it was close to closing time but no one greeted us and not one person asked us if we needed any help . I guess they just wanted to go home . We will take our business elsewhere

I wish I had checked all of the reviews on the Ferguson's home store. Buyer be ware! The sales…read moreperson I worked with was not knowledgeable and ordered the wrong version of microwave with my appliance package. once everything was installed, they will not exchange it for the correct item. They made no effort to correct the situation. Will not use Ferguson's again!!

We ordered a $30k+ kitchen package to include Wolf & Sub-Zero appliances. We had to wait over 18…read moremonths just for the orders to "arrive". So, you're telling me, that it takes every contractor, home builder etc. 18+ months to receive appliances?? My gut was telling me that we were on the back burner (pun intended), while the builders etc, were getting product in a more reasonable time frame. Moving on...after the grueling 18+mo wait our appliances finally arrive, yay. Much to our chagrin, the Wolf stove is damaged! Jane's (sales lady) solution was to send out a repairman! Now remember, I just spent $30+k on these appliances and they want to now sale me junk that's been damaged and act like everything is square. This after we insist that they send a new one out. In the meantime, we are still without a range and await Jane's ruling on the matter. I always tell my kids, learn from others mistakes. People, please learn from my mistake in dealing with these clowns. Buyers be extremely cautious. I don't even like giving 1 star on this review. There are other options out there, use them!

I cannot say anything about the work this company does because I did not use them, but their…read morecustomer service is horrendous. I walked into their showroom and immediately asked if they sold to the public. They assured me they did and I proceeded to tell them I was looking for custom cabinetry. I was they would be with me shortly. No one else was in the showroom. After a 30 minute wait, I decided to leave because they were standing around and never assisted me. On my way out, I was asked by the same woman what I was there for and again, told her. I told her I had waited long enough and was going to leave and she became extremely sarcastic with me. I would never recommend this place to anyone.

From the owner: Our goal is to provide each customer with products and services that exceed expectations. We do…read morethis by listening to the customer and developing an understanding of their particular needs. Serving the Triad community since 1973, Carolina Kitchen & Bath, Inc. is committed to providing its customers with a superior level of quality and service. We carry products only from manufacturers providing a high level of customer service that matches our own. By employing our own full time installation crews we can guarantee that each job is installed to our exacting standards. Each of our designers has, on average, 14 years of experience allowing us to help you create a kitchen or bath that is both aesthetically pleasing and functional.

I grudgingly gave them one star because there were no options for zero. I am exercising my 1st…read moreamendment rights to warn my fellow consumers to not fall victim to the same situation that I did. I am a senior citizen suffering from arthritis who sought relief from my symptoms through medical treatments and other solutions such as a walk-in tub. After what I thought to be sufficient research, I chose "Safe Bathing Walk-In Tubs, NC LLC" in Randleman, NC because they were local and I could tour their facility to see the finished product. They installed my tub on January 2015 and for a while all seemed well, that is until we started to notice water stains on the opposite side of the wall from where the tub was installed. I called them to look at it and we identified the cause as a the compression fittings and two water jets leaking. The installer, Ricky Turpin, crawled under the house and didn't report anything out of the ordinary. They then sent me a check for $300 if I agreed to release them from all future liability which I ended up refusing. I would soon discover the tub had a massive leak and that I had suffered extensive water damage that would total close to $15,000. Unfortunately my insurance company at the time, State Farm, wouldn't cover the damage so I was left on my own to take the financial hit for the damages. I had the owner, Richard Alfarone, to come and talk about the damage and without even looking at the tub he blamed my washing machine for the leakage and ensuing damage (despite the fact that it had never given me a moment's trouble) and told me that he wasn't going to pay me anything and then proceeded to walk out of my house. Richard Alfarone also refused to provide me with important warranty information about my tub which would keep me from getting it repaired in case it malfunctions. I later found out through my own investigations that the tub was installed unlawfully without a builder's permit from the City of Sanford, and by an installer who had no plumbing or electrical license. In addition to the bank-breaking water damage suffered, I also learned that the electrical components in the tub were improperly installed and put me and my family in danger of electrocution. Richard Alfarone's company, "Safe Bathing Walk-In Tubs, NC LLC" has been called out by the City of Sanford's Building Inspections Office for not having a permit to do the work, has been served legal injunctions by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors and the NC State Board of Examiners of Electrical Contractors to cease installing tubs without licensed installers. The NC Attorney General's Office Consumer Protection Division has attempted to communicate with them on this issue to no response. Despite all of this, Richard Alfarone has persistently and stubbornly refused to take any responsibility for what has occurred. In addition to the substantial monetary loss and risk to mine and my family's well-being due to electrical hazards, I had to endure over six months of having my house's floor torn up and all my items displaced while I listened to workers hammer and drill all during the day. The market for walk-in tubs are for elderly and infirm consumers; these are people who often lack the ability to fight back against such abuses described above. The installer told us that they had installed hundreds of similar tubs across North and South Carolina. I have to wonder how many of those tubs may have had similar issues, and how many of the elderly and infirm customers who may have had to deal with those issues would have had the time, energy or know-how to receive proper service for them. I plan to continue my struggle against "Safe Bathing NC" on several different fronts, but I wanted to educate my fellow consumers so hopefully they can avoid getting themselves in a similar situation. Please check the website: www.tubnightmare.com for further information on this case. - Flora Harrington

We are doing a complete kitchen remodel and Johnson Granite was suggested by our contractor. We met…read morewith Serena several times and she was great to work with. She was very patient with us in making our final selection. Travis and Bret did a great job in the installation of the new countertop, which looks super.

My wife and I recently bought our 1st house. It was time for a kitchen update. The old counters…read morewere horrible. Since we live in Pilot Mountain, NC, it was an easy decision to use Johnson Granite. Great experance. From the initial cosult to install was great. Highly recommend them. We will be using them again when we redo our basement counters.