I would give zero stars if I could my son presented to the hospital twice within a months time he was sent home both times told his lab work was fine he continue to deteriorate and lost over 80 pounds in that month we reported to Saint Agnes yesterday where he was immediately admitted my son could lose his life because of this delay his bone marrow is been tapped as I write this review I pray to God the doctors got to him in time the delay at Clovis community certainly put his life in jeopardy I and my family under no circumstances would ever present their read more

The African American at the front desk didn't greet us. She didn't tell us what to do after we were done checking in. She was very rude.

I can't give this place a 0 so I'll give them a 1. I went in with an emergency, I had specific details including times & symptoms. I sat there no more than 30mins before I was discharged. I wasn't even given the time of day by Dr. Pratt, she is the most rude doctor I have ever met. She did not take the time to answer my question despite informing her that I had a few written down that I wanted to talk through. I requested an MRI to which she responded "come back if/when your face is drooping there is currently a 3 hour wait time". I continued to be dismissed by her & didn't catch her name, she walked off & ignored me when I asked for it. I had to ask the discharging nurse for the Drs. name, she wrote it down on my discharge papers. I let the hospital know that I wasn't feeling well & that my version was not back to baseline & they had me leave. I got notes in MyChart that did not match at all, I did not sign my discharge papers as the symptoms listed did not match, I asked both the Dr & nurse to update the forms & I would sign but they refused...could be due to CA audits? (I do have a time stamped video of all of this.) This is the worst place I have ever been to. While waiting to be discharged, the nurses made fun of patients in the lobby, particularly "the one that's always here & complains about everything...she's back" Sylvia I believe is the name they mentioned. Overall, they are super unprofessional & lack empathy. read more

If you feel like being gaslighted and basically wasting your breath explaining your symptoms. Don't bother if they are considered "odd" symptoms but actually aren't. Most likely you'll just get drug tested without your knowledge because apparently they don't understand or care to understand rare disorders or symptoms. Way to go Clovis Community Emergency Room. Also your discharge paperwork will have absolutely nothing to do with what you actually went in to be seen for. Go in complaining about skin rash your discharge paperwork will probably say you came in for kidney pain. The waiting room is the only nice thing and the staff who does bloodwork, radiology, etc..... But some of the big ego emergency doctors don't really seem to care about actually helping to resolve your problem, pain, or fear of what's happening to you If it doesn't seem basic enough for them. read more

do not go to this hospital they murder prople by negligence. my mother was on blood thiinners and not able to communicate the doctors decided to do a biopsy that should have never been preformed she bled to deth and stated on my mothers death cert she dies of cancer.... she didnt have cancer. read more

Majority of the time when you are sick you become inpatient and want to be seen immediately. It's not how the ER works. High acuity patients come first. I've been in the ER for several hours now but the nurses have been amazing. I can tell it's been a very hectic morning and afternoon for these hard working nurses but through the midst of all the chaos they have shown compassion for me constantly. Thank you Clovis Community Nurses. read more

You get checked in the ER just fine, BUT HOLY SHIT THE WORST WAIT TIMES TO ACTUALLY GET SEEN!!! Lady next to us is barfing up blood and she's sitting there waiting for 2 freakin hours!! read more

This is and Awesome Hospital with Awesome Doctors and RN and Doctors Assistant and all the other help from the other employees. Very clean and they did a lot of remodeling . I was there on August 9 2022 and they did every test and put me in the ER and then they put me in the critical care unit. Give them a 10 Star. read more

For an ultrasound with an appointment, you get seen fairly quickly. The ultrasound technician was quite humorous.

The personnel knows their stuff. The follow thru is excellent. They listen, I mean listen and helps to send u to the proper dept or have knowledge of what u need to know. I was looking now I'm not. read more

I am posting this review from inside my car in this hospitals parking lot. My sister had a major surgery today. We are both from Alabama, and I am the only family she has here. However, I live 3 hrs away. After driving 3 hours, I arrive to the surgery waiting room, and was told that kids under 13 are not allowed in the surgery waiting room, or anywhere else on the 2nd floor of the Main Hospital. They are also not allowed to visit patients once they are moved to their rooms. Really? I could understand this if I came with 2+ children. I could also see if she was coughing, sneezing, had a runny nose, if she was a baby, or was otherwise disruptive. I am a healthcare provider, and have worked in hospitals the last 16 years of my life. This is the first hospital where kids can't be on an entire floor, or go to the patient's room once they are moved. They are using the excuse that kids are getting the flu faster this year. Really? So, I'm pretty sure pregnant women, the elderly, and the immunocompromised adult shouldn't be allowed on the entire second floor as well. I see why your hospital has terrible ratings. I drove 3 hours to get here. I am sitting in your parking lot to avoid sitting in the first floor waiting room, outside the ER. I have to drive back home because I have clinic for the rest of the week and will not be able to come back down here. This is a horrible policy that isn't based on any research. I am so disgusted. read more

Terrible. The ER is ran terribly. So unorganized. The rent a cop is a real a whole that was walking through the er lobby to get people to leave- making sure to stroke his gun while talking to patients. Is that really necessary in a hospital? read more

As a patient that was in Clovis community hospital because of a sickle cell crisis. I feel that at times doctors didn't take my pain seriously and because I wasn't crying and I know how to distract myself to try not to think about pain they said I looked completely comfortable and that I was faking in so many words. I didn't appreciate how everytime I tried to talk the pain doctor he wouldn't let me finish my sentences and when i addressed him about it he had like a nasty attitude and kept doing it and then I told him again and let him know he was pissing me off so he stop being my doctor and I honestly think it was because he's never had a patient be so honest and blunt with him. Then let's get on doctor Connor he changed my medicine and didn't tell me then he prescribed me the same medication that I take at home and I'm trying to get him and every other doctor understands that I'm not worried about my pain management at home because I know that it works I need them to worry about my pain management in the hospital and how are we going to get my pain under control in the hospital. He looked me dead in my face and said are you going to let me control your pain with these pills are you going to go home and I said I'm not going home in pain and he disregarded my pain and concern for me being in a 9/10 pain and then when the meds didn't fix my pain in a hour he tried to prescribe me aspirin like please be serious. Then I asked to talk to his higher up and I got no response. So I was left to still be in pain and cry all night. I was left frustrated, hurting, disregarded and not heard. Because doctors keep comparing me to other sickle cell patients and not listening to me like I haven't been dealing with this my whole life everyday. To improve I feel like doctors should listen to the patients because we know our body's just like they know they on body's. read more

worst ER experience I've ever had, i almost fainted and my heart felt like it was pounding out of my chest so my mom took me to the ER. I got there told them what was happening and sat there with my heart pounding for 2 hours and when they finally saw me and took my blood pressure the nurse made weird comments saying no way I would've fainted etc, almost trying to challenge me.. meanwhile my heart is pounding I just wanted it to go down. So i sat there for hours and eventually got an IV but they didn't do anything to slow my heart down. So i went home feeling almost the same. Billed my mom like a thousand dollars, what a bunch of clowns. read more

While I appreciate the dedication of the nurses and staff at Clovis Community Hospital who risk their lives serving the sick, I will absolutely never go to their ER again. I am a cancer patient at City of Hope, which is the best cancer treatment center in California, but is a long drive from Clovis. I was having Covid symptoms, and the triage nurse at City of Hope suggested I go to the local ER instead of driving four hours in an unstable condition. The C/H nurse told me to tell the local ER to call and C/H would send the results of the CT scan they had performed on me one week earlier. The blood draw at Clovis Community was an epic failure. The nurse insisted on using the veins I told her were severely scarred and would not produce blood. Nurses at C/H or Quest will use a butterfly needle for my blood draws, but the needle the nurse at Clovis ER used felt like a hollowed out carpenter's nail. She scolded me for screaming and blamed me because my body responded to being stabbed and prodded by jerking. She was unable to collect enough blood to fill the vials, and I ended up being stuck multiple times. She finally used the vein I told her would be productive, but she still used the giant needle to attack my spindly veins. I asked if she wanted me to drink water as that helps plump up my veins, and she sharply told me no without explanation. The nurse insisted I needed an IV so they could perform a CT scan. I told her that the triage nurse at City of Hope instructed me to tell the local ER to call for the scan. She told me it would take too long. Therefore, I the ER performed an unnecessary CT scan on me. Because of the terrible IV insertion, when the contrast was pushed into my arm, the pain was excruciating. I know what scans feel like--a warmth that flows through the veins and pools in the abdomen--this felt like a high pressure nozzle was turned on full force in my vein that had been damaged by the multiple stabs with the huge needle. The lab work on the scanty amount of blood collected was also a epic fail. It showed my platelets at 12, indicating leukemia, which I do not have. The nurse told me because my platelets were so low I would need a blood transfusion and therefore needed a second IV, which she stabbed me again with the huge needle. I never saw a doctor, but after waiting several hours with two poorly executed IVs in my arms, the nurse came and told me I was being released and I did not need a transfusion because my platelets were above ten. Thank goodness they did not perform second unnecessary procedure that night. The terrible blood draws and lab error and required me to get new blood drawn from my black and blue arms at Quest the next day. I told them about my veins. I told them about how they could access the results of my high definition CT scan taken on state of the art equipment the week before my visit. They did not respect what I told them, and I experienced unnecessary pain and an unnecessary procedure. I appreciate the pressure medical professionals experience, especially while risking their own lives by working through a deadly pandemic. The care at Clovis Community Hospital ER was not acceptable. read more

(this is for the EMERGENCY ROOM) Baaaaad service. Rude and largely incompetent (& the discharge nurse was the WORST) PAY VERY CLOSE ATTENTION TO YOUR BILL AND THE CODING. Guarantee they will try to make you overpay & not apologogetic at all if you catch them. The attitude is basically- "can't blame us for trying....". Its sad. And it's just a joke to them. I'll just take care of myself next time, thank you very much. Or I'll just go to Saint Agnes for MUCH more knowledgeable staff and far better service. The cafeteria part isn't bad though. Maybe that's how they stay in business. At least they have that :[ How about moving the cafeteria to a better hospital?? read more

If I could give this ER a 0 star review I would. How are you going to tell me that I cannot go inside with my wife when she's having a threatened miscarriage, and tell me that the reason why I can't go in there is because they have too many people in the ER, but when I look down the hall, ITS NOT EVEN PACKED!!! NOT CLOSE!! It's ridiculous and many should really read through these reviews because I DIDNT. Otherwise I would have not taken my wife to this forsaken money hungry business. RIDICULOUS Last time coming here after this gets taken care of. I just hope the doctors are good ones read more

My experience at Clovis Medical Center all started with Dr. Chang at Spruce Multi-Specialty Group. I was well-informed verbally and with paperwork on the steps to take for my colonoscopy. When I arrived at Clovis Community Outpatient Center all the staff from the beginning to Doctor Chang were lovely. They introduce themselves, did not rush through instructions, and asked if I had any questions. That helped get to what might be considered an awkward procedure. Dr. Chang is a smooth operator. I asked to be lightly sedated so I could watch the colonoscopy. He complied and it was over before I even knew it. Obviously, other folks have had awkward times with the prep and getting through it. I generally get through these things pretty well but I still credit it all to Dr. Chang's insistence on a quality prep and his skill in performing the procedure. read more

Clovis community hospital is in need of experienced staff! The emergency department is really bad there! Unfortunately thanks to Covid many of these businesses went south! read more

Rude employees in ER area. Very insensitive. Don't and won't recommend. Awful professionalism

No assistance for little elder lady, no compassion. I requested a warm blanket for a lady that was cold, security guard says I don't have a warm blanket see the nurse, and goes back promptly to whatever he was doing on his personal cell phone. I said I will wait for a nurse, he said "you can wait right there" and pointed to the left. Nurse said no warm blankets sorry, security guard looks over his glasses smirking as if he was happy they couldn't help us out. St. Agnes and Community Medical Regional Center are the places to consider before coming here. read more

Clovis Community Medical Center - Cell phone more important than customer service. - Medical Centers Near Me - Clovis, California

I would give zero stars if possible. I have been to Clovis Community 3 times. Each time, I have never been admitted, just left in the hall for 3 days. There was an entire hub of people answering the phone, security guards, and nurses or technicians talking about their weekends. I asked a nurse for the name and side effects of a new medication given to me, and she said no. I asked for a patient advocate and was told she left work. Never heard from the Advocate. I called the Patient Relations Office for over a year 1/27/22 Danielle 2/1/22 Courtney 2/8/22 Vanessa 2/14/22 Sherry & Vanessa 9/22/22 Danielle 10/18/22 Danielle 11/1/22 Danielle 1/3/23. Danielle- left voice mail 2/22/23 Danielle - she did not return call from 1/3/23. The Patient Relations Department can only give excuses. There will be no follow-up friends. I filed a complaint with BBB, Public Health Dept, Joint commission.org and Public Disability Dept. read more

Care here felt like I was in a third world Country, but to their credit all of the medical community does these days. That's what happens when you fire all the good nurses. Sad. read more

The OB dept. is amazing ! Gillian, Carly, Fifi we're the most reassuring and capable nurses I've ever seen. They all went above and beyond what they had to do to make us feel comfortable during this situation. People would come check on like clockwork. People would also come and check every piece of equipment to make sure everything worked properly. They explained everything in a way we could understand. Doctor Durrough helped us through this whole process and Dr. Lopez came in like a boss to deliver the baby ! They even called me like clockwork to make sure we had ordered breakfast and dinner. Shoutout to Dr. Moran for talking to me on my way out. Real humble guy. Also shoutout to the hospital generator that came on after all the power cut off lol My wife wants to give a personal thank you to our anesthesiologist Dr. Fam for the Epidural. Quick and painless. He even came back a few times to make sure it was working good. All in all I'm so happy we picked this place read more

5 star rating for Dr Kluge Very helpful easy to talk with and very detailed. J in was in and out in no time at all and even got an x-ray. read more

They are so rude and disrespectful they don't get on they're shit they're were acting Like they couldn't check up on my mother kept letting the Iv Beep , she kept pressing the button to call a nurse she would have to wait , seem like they kept making excuses to keep my mother longer when they never checked up on her , kept poking her when they couldn't find a needle and keep doing it both of her arms are swollen and bruised up my mom is closed to the area of the nurses and they obviously can hear the beeping and my moms Iv will start leaking and she would have to press the button too get there attention ! Unbelievable ! read more

Update took 18.5 hours for any communication which was not the fault of the nurse that called us, he had just gotten the info himself, but the fact the people prior couldn't of called with an update even if it was we are waiting on tests during that time we are not happy with...........4/23/23 This review is only for the emergency room. 12 1/2 HOURS YES HOURS I've been waiting for a family member to get out of the ER I'm sorry but y'all need to rework your ER. Had I known it would take this long I would of taken them to St Agnes. read more

Ladies that are at the entrance of the emergency room are rude as fuck, the doctors at this hospital say any and everything is covid. So stupid. read more

Where do I start? If you have a cough, headache, sprained your toe, or some other ridiculous "issue," go to an urgent care. That pillow you been waiting "forever" for will have to wait while the heart attack patient is tended to. This is a rule of thumb for any hospital. So, years ago, my wife as a student, was able to catch something that the doctor missed. After that, my opinion was, go somewhere else for your emergency. But the truth is, every hospital has doctors that suck. Let's move on to the cafe. People come here on their lunch, just to eat. What other hospital can make that claim? I like the sandwich section personally. The pizzas taste low-fat to me. I hear the food in the rooms is markedly different than what they serve in the cafe, for obvious reasons. Let's move to the rooms. I highly recommend you have your child here. Of course, if you're high risk, you can't come here. But if you're not, the rooms here are so much better than downtown. Not that downtown is a bad hospital, because it's not. It's just SO BUSY. They have more child births than any other hospital in town. So unless you are "family," you're probably going to have to share a room. Going back to Clovis, you have quick access to the nutrition room(read, free sandwiches and drinks). Our nurse was awesome. Her name was Jag, and was always on anything we needed. Her break relief nurse, on the other hand, was a bit rude and dismissive. The evening shift nurse appears to be a good one too. There is also a valet service here. You can be a cheapskate and park yourself if you wish. But Clovis is definitely where it's at lately. They make the Community Hospital workers downtown feel like the stepchild. Although as of late, they have been getting some love too. read more

Clovis Community Medical Center - The view from our room. Feels like the presidential suite - Medical Centers Near Me - Clovis, California

I ended up in the emergency room here a couple months ago for severe pain around my ribs that was making it difficult to breathe. They had a doctor come get me within 10 minutes or so. The doctor ordered an EKG, an X-Ray, and some blood tests. I've never had an EKG before and I was shaking because I was so tired and in so much pain and being in the ER alone is a bit frightening. The EKG guy was so nice and reassuring. He tried to distract me from everything that was going on so that I could calm down a bit. After that I got sent to the special waiting area for the blood tests. By this time I was crying (quietly) because I have a phobia of needles. I explained that I had a phobia to one of the nurses and he was very patient. He even came in with me to the phlebotomist, held my hand to reassure me, and talked to me to try to get me distracted. Thanks to him I was able to get through the blood test pretty quickly. I was too dizzy after the blood test so the nurses quickly got me a wheelchair to get me over to the waiting room to wait for the x-rays. The x-Ray technician called me in about ten minutes later (a nurse was helping me with the wheel chair). The x-Ray technician was very patient and friendly. After the x-ray I was taken back out to the waiting room for all my tests results. Due to the number of tests they had ran on me I was in the waiting room for an hour or two. Still kinda shaking because it was late at night and all of this was a lot to process. Eventually I was taken into a room to wait for the doctor and get checked by a nurse. She got me a blanket to help me fall asleep while I wait because I had been up over 24 hours at that point. She even got me some food because I hadn't eaten in over 12 hours. The doctor, Erin, was really lively and compassionate. She took me seriously and didn't write me off. I had another pain episode while she was in there with me. The norco they had given me before my blood test wasn't really cutting the pain. So she sat with me and said I could either take another norco orally (which would take much longer to kick in) or I could get an IV with tramadol or morphine (which would kick in pretty fast). I agreed to try and see if I can get an IV in. The nurses that came in to do my IV were okay. When they took out the needle it looked too big for my size and I told her it looked pretty big but she used it anyways and burst a vein in my hand. The second time she used a smaller needle and was able to get the IV in successfully and give me some tramadol. I was then taken out to a special waiting room that is close to nurses who can monitor us more carefully. I was really hoping I could stay laying down but at least the chairs weren't super uncomfortable. The doctor came in to check on me after a bit and when she found out that the pain was still really strong she gave me morphine. I asked her if I could lay down because I hadn't slept in over 24 hours and she said she'd see what she could do. After more time passed a nurse came and took me over to a bed which was surprisingly in the hallway. They almost discharged me right around the next shift change because all of my tests were normal but I insisted on talking to the doctor and said that I can't go home and be in this much pain. She ordered an ultrasound and said it would take a while before they could do it so at the very least it would give me some time to rest before I was discharged. The second shift of nurses assigned to me seemed pretty irritated that I didn't end up getting discharged. There were times I needed more pain medication and asked multiple people to get my nurses and they wouldn't come for over 30 minutes. The nurses also got really irritated when I needed to go to the bathroom. I was really dizzy and they weren't helping me walk. It was determined that I needed to be admitted into the hospital. My experience in the hospital itself were pretty positive. I really liked my nurse, Bobby. The only negative thing is when my mom was able to get here from LA where she lives they said she couldn't stay the night with me even though she had nowhere to stay. They eventually let her stay for a bit, told her she had to sleep on some chairs away from my room and that she could come check on me every two hours for 15 minutes. However my mom passed out on a chair next to me and the nurse let her stay. I was there for 3.5 days because I have some complex health issues but I definitely recommend this place if you need to go to the emergency room. Most of their emergency room staff were exceptional and the wait times were pretty great compared to normal ER wait times. read more

Clovis Community Medical Center - My IV - Medical Centers Near Me - Clovis, California

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For labor and delivery my expectations were greatly exceeded. Triage is just like all hospitals. Multiple rooms, good enough space, comfortable for what triage is. The nurses were Al so kind though. Listened, we're present, and patient with my dislike for blood draws. I was assigned Emily as my labor nurse and just WOW is all I can say. She was above and beyond. Kind, supportive, available, patient, friendly, helpful... I could just keep going. She really felt like a friend and made my experience what it was. There were some others that really engaged with me as well and made such a difference; I believe Delayne was her name and also super great. She was in for delivery with Emily and Dr. The room was comfortable and spacious. My wishes were respected and I had a very positive experience welcoming my little babe. Postpartum nurses were kind as well you're just definitely more "own your own" and have to call for all needs. It was hard to transition from constant interaction and relationships to then trying to get in and out of bed, change dressing, etc all on your own. Still made it work though and grateful for all nurses who watched over me and babe and kept us in well being. read more

2 of my daughters have been born here never had no issue with the nurses or the doctors always been good great service . But the people in that cafe bistro are Probally the rudest people I have ever meet really made my experience pretty bad tbh. Zero customer service , and when you ask them anything or get any information about how to order or the food they serve there they either give you a rude response or pretty much ignore you. Never again , food also sucks here.. read more

The Nurse was terribly rude, condescending and constantly acted like she knew more than the specialist. Wouldn't listen to my family member about her contractions and kept saying, "well you could have these for a month." She was 2 days over due, the girl would not listen. They need to fire this idiot. read more

Never had to come here and when I did they stepped up to they plate...great job! Have not had the "pleasure" of having to stay here but when I needed to, they took care of me. THANK you! read more

Well, it wasn't a great day. I was sick. I mean really sick. The ambulance came, the fire men came....I asked one if I could have a calendar when they come out....he laughed. Anyway, I was taken in by Clovis Community Medical Center right away. I felt horrible but everyone there was efficient and caring. I was given my own private room, I don't even know how I warranted this; as my insurance was sketchy. Anyway, they gave me such excellent care and were so sweet to me. It made me feel so bad to put them out---you know? I was there 14 hours. They checked everything out and finally the doctor signed me out. He was very, found the problem and took care of it, but not only that. It was the over-all care, concern for my welfare and kindness that stands out in my mind. I don't recommend getting sick, but if you do, I do highly recommend CCMC. read more

Clovis Community Medical Center - The ER took very good care of me. - Medical Centers Near Me - Clovis, California

She shouldn't have to go through this at this age! My grandma was there at the beginning of July 2022 and stayed for about a week. She was restrained the first two days she was there because there was NOBODY around to understand her. She was hard of hearing and didn't speak English. She woke up to being alone and not knowing where she was at. NOBODY was able to communicate with her and tell her what was going on. She started pulling off her IVs because she wanted to get up to use the restroom and then go home (she felt lost). By doing this, she was restrained for fighting the staff. Family members saw the food that was provided to her and had asked she be put on the Asian post-partum chicken diet because that would be the closest to homemade for her and that was not honored. On one of my visit, I noticed a lady (PCA) sitting outside her room with a blanket over her knees and on her phone. There was no introductions so I didn't know how role or responsibilities. My grandma was asking for water and because she didn't care to acknowledged her request, I got up to assist and thought she was just a nobody so when my grandma needed to use the bathroom I rang the intercom requesting for help. A gentleman came in but seemed lost. I guess the PCA sitting there on her phone should have taken care of it. They took their sweet time getting the pan as my grandma and I was rushing them to hurry. She needed to GO! After my grandma was done, I thought the lady would clean my grandma up but only changed the padding. I saw that there was still poop in her diaper so I asked another PCA who had cover the lady for a break to change her diaper. He also noticed that the lady didn't do a good job with changing the padding so he replaced that too. Over the next few days, I was told of my grandma's behavior. She was made to be a monster due to the lack of communication and negligent. She was brought food but not of what the family members had requested, yet no one advised us we can bring our own. My auntie and uncle didn't want to disrespect the hospital rules so they oblige but my grandma never ate. Providers would come into the room and asked why they are there? My sister would have to explain to the providers her symptoms or what test it is that they were supposed to be reviewing. There was no communication about any of her tests or a treatment plan. We only knew of her results or the next test (if one is ordered) because she is registered with MY CHART but had to make our own prognosis (googling up every sentences). The day she was discharge she was asking for food. She literally said "I HUNGRY", but the PCA just waved and shook her head. Staff did not understand my grandma so grandma got upset, started to pull out her IVs again and was planning to get her own food. They ended up restraining her again because she bit and kicked the staff when the staff was trying to stop her. My uncle arrived to this incident and asked the staff how my grandma was supposed to eat if she was restrained. Did the staff help feed her? No, and the food that was set across from her by the TV, how was she supposed to get to it? Did the staff push it closer to her? Staff looked confused and then apologized. My uncle was upset at the care his mother was provided so he asked to speak to the supervisor. The nurse came back with a document stating he can file his complaint on a form and ensured my uncle, his complaint would be related. My grandma was discharge not because she was better but that she was an inconvenient to the hospital. My grandma was home for two weeks but bed ridden and just recently sent back to the hospital because she was bleeding out. My grandma is 101 and has only been hospitalized three times (if they read her notes) including this one throughout her entire life. She's taken great care of herself for this long. Please provide your patients with the proper resources and asked your staff to be more sympathetic, patience and attentive. We will one day get there too. read more

I suffered through a toxic experience wherein a nurse was too harsh as she collected a pre-surgery COVID test.

I went to ER for severe abdominal pain. worst pain compared to child labor pains. I threw up at home because pain was so intolerable. I was so dehydrated by the time I arrived. I had to walk in alone and was hoping for aid. Instead I received judgment looks and total lack of sympathy from the triage nurses at the front and from the nurses at the back including the physician. I came in crying and was begging for help . The nurses left me to wait and told me I had to wait my turn about 45- 1 hour ... I was finally brought back. The nurses at the front offered other people ( who seemed to be in better shape than me ) a wheelchair . Me , nothing ! the doctor ordered an oral pain med even thought he was informed I was vomiting ( yeah couldn't keep anything down) . I threw up the pill . Worst : the nurse let the doctor walk away and told me I had to go back out and wait again !! Wow . I sat/ kneeled walk for about another hour ! Yes no compassion. finally the pain subsided . I got all the tests done . About another hour , they took me back to place an IV for pain meds and anti nausea ( what should of been done since the beginning) . By then my pain was almost gone so I declined the meds. Result: ruptured ovarian cyst. It seemed like they didn't believe I was in so much pain or maybe thought I was seeking drugs. Yet even worse it'd they didn't they completely failed me as a patient and human being . It was humiliating and one of the worst experiences I've had to go through and I've been at a few hospitals. I felt degraded and like no one them cared at all in the least. They were also very rude and once they found I going to complain, they acted very retaliative towards me. So you make your own choice when ever you give them your business because I will never go there if I could help it . I told my family to never allow anyone to ever take me there or any of my family members. I feel like they will not take care of me or even worse let me die. Sad what the healthcare system has come to . Patient Relations ** I filed an official complaint I don't need to be contacted** read more

Got COVID tested and they did not do the 6 feet apart not one persons came in the tents to Clean or sterilize ! The staff in the tent was extremly rude ! They make you go through 2 tents with COVID POSITIVE patients ! The nurse said i most likely am negative but since I came in and they are 6 to 10 people that are positive in this room I'm going to walk out of here with Covid. All thanks to Clovis Community ! They all make you share the same seats with out them sanitizing them ! read more

I am beyond pissed. I went to the ER yesterday because I was having trouble taking the antibiotics I was prescribed a week before and was COMPLETELY IGNORED. They focused on the fact I was having trouble breathing BECAUSE OF THE GI UPSET CAUSED BY THE ANTIBIOTICS. After 12 hours of nothing happening they say "okay you're being discharged" meanwhile my abdomen seriously is in so much pain. I feel weak as hell and it's hard to walk. Now what was prescribed to me? The same medication I requested from my GI specialist that was already filled by my pharmacy!!! This is ridiculous and why the hell should I have to pay when MY chief complaint WASNT EVEN ADDRESSED!?!? I still can't keep that antibiotic down so I guess I'll just die. read more