We should have just flown to Lubbock on a major airline and driven to Clovis instead. Chosen for…read moreconvenience, Boutique Air became the most inconvenient experience ever due to shady customer service, mishandled baggage, delays, flight cancellations, emergency landings, and being driven to the destination rather than flown due to malfunctioning aircraft. To start, plane was delayed. We chose Boutique to get to Clovis Municipal Airport and avoid a 4hr drive to/from the airport at Lubbock or Amarillo but plane broke down midflight and the plane had to land in Lubbock. Then we were told vehicle transportation would be provided which is what we were trying to avoid in the first place. For some reason someone had to drive from Clovis, to Lubbock, and back to Clovis rather than offer a vehicle straight out of Lubbock. It was an extra difficult wait without any food the whole day. Also, the day prior we double checked with Boutique customer service and a phone rep assured us automatic transfer of luggage between United and Boutique at DFW. That was incorrect and our luggage was left behind. Boutique kept delaying arrival of our luggage on several subsequent flights due to a number of different lame excuses and never apologized. We had to physically show up to air our grievances to try and get any sort of real solution or compensation for our luggage. They never owned up to the fact that their employee misinformed/lied to us and instead actually blamed us for using a 3rd party (Travelocity) rather than booking directly with United.

I have flown with Boutique Air from Clovis to Dallas countless times. Of course, living in Eastern…read moreNM, wind is expected, so of course, delays are expected. These planes are not large enough to be capable of takeoff/landing in high winds, so of course there is grace for that. This is convenience over all other things, I'd rather have a 1.5h flight (even if it gets delayed) than drive 7+ hours to Dallas. Logistics aside, customer service has always been 10/10! I lost a ring on a recent flight without realizing it, called later that day, and they found it! Not only did they find it, they very willingly offered to deliver it, and did!! They're awesome!!

Typical airport, fairly small with just 9 gate and one security check point. Arrived on a Wednesday…read moreevening and sadly all roller carry on bags were checked at the gate in the originating city and were supposed to be picked up on the verbiage upon arrival. Sadly this did not happen and we had to pickup at baggage claim. As frequently travelers know, avoiding baggage claim is the whole reason to take a carryon. So the arrival experience wasn't quite as anticipated Departing flight on a Sunday morning and arrived 2 hr before boarding. Not busy at all, took about 10 min to get through TSA even with an additional bag check. Food court had a few breakfast options and I grabbed the avocado toast and a coffee. Avocado toast had great flavor and toast was hearty enough to hold. Two full slices of toast, and a lot of tater tots and tomatoes. I don't try the tomatoes, sand the tater tots were crispy. Overall decent airport, can't have too high of expectations with the size.

Remember the good ole days when you didn't have to wait 30 min (or more) to get through security at…read morean airport? I LOVE the Lubbock airport! I can go to the ticket counter, get my boarding pass, check my luggage, get through security and walk to my gate in 15 min or less! Yup, it's true. The TSA staff are always friendly, they joke a little with you, the airport is clean and it's always a pleasure to fly in or out in a jiffy.

This is a super easy airport to navigate with only 7 gates, you can easily see from one end to the…read moreother. Came for a family wedding and it was easy to get in and out. There are concessions before security and in the gate area. Plenty of seating, access to outlets and free WIFI. Arrived at almost midnight and had scheduled an Uber, which worked out well.

What's not to like? I fly to Amarillo and land here. I leave Amarillo and leave from here. It works…read moreand beats driving from Houston. Seriously though, this is a nice, clean, small regional airport. I fly United and believe Southwest and American also operate here. Security lines are modern and efficient. My only complaint is there are limited food choices before and after security. However, you're unlikely to be stuck here much where those become more desired/ necessary.

It has been a while since we were at TCC, but it is forever logged as a good stopping point when…read moreflying through the desert for us. Tucumcari is a basic little small town GA airport. But let me tell you, when you are trying to outrun a thunderstorm and ATC points you at a runway, you can really appreciate it. The runways are large and pointing in enough directions to orient with whatever wind you're fighting. The lobby has the phone numbers for the local hotels who will gladly send someone over to pick you up and save you from a 2-mile hike in the rain. When we caught our ride back to the airport the next morning during regular business hours, the airport staff were very friendly and more than willing to give us recommendations for navigating the area.

Great little airport!!! Radio'd that I was inbound for fuel and the guy beat me to the fuel…read morestation. Not only that, the hotel picked us up and gave us a courtesy car. Will definitely visit again!

My husband and I flew into Lubbock Executive this weekend. The service is phenomenal! We called…read moreahead, asked for refuel, tie down, and a courtesy car to go have breakfast! They rolled out the red carpet when we arrived, refuels our plane, and pulled the car up to the plane for us to take off immediately! When we returned from breakfast, we had a missing gas cap and they were calling anybody and everybody to try to get us one! Outstanding service and Highly recommended!!!

Rude staff, I needed to check in a bag, instead they had me put it thru tsa, and went thru my bag…read moreto throw away anything not allowed on a carry on, then proceeded to charge me 40$ to check in my bag, all because they don't have enough staff out front to check in bags, eventually had to deplane due to a delayed flight, I'm driving to Albuquerque airport, seen what I needed to see to know that I can't count on those people to get home on time

Small airport in Roswell serviced by American Eagle/SkyWest. Be mindful of the drive into the…read moreairport as there are limited signs leading you in from highway 285. Trust your Waze (GPS). Rental car operators have limited work hours but they have drop boxes for the keys. Simple airport, small town feel. 10 mins from downtown Roswell and about 35-40 mins from Artesia.

I love Southwest Airlines until my flight is full, then, not so much. I am usually 1 of the 1st to…read moreboard, but I head straight to the back, hoping I will not have anyone in the seat next to me. They always give you iced beverages, no matter how short the flight. They also have pretzels and peanuts no matter how short the flight. They give free adult beverages when you have to fly on a holiday and for business elite passengers. Their attendants are typically funny while doing their announcements. It is easy to earn points for future flights. I like how the app reminds me to check in.

For a little context, I've been flying with this company for almost 20 years and have been a Rapid…read moreRewards card member since 2013. I can't believe how I've been watching this company go down the drain over the past couple years. I'm a larger customer, over 6 feet tall and over three hundred pounds, and over the past two years it's been harped on by the staff more and more, I've watched them try and nickel and dime their customers, jack up the prices, and over all they're turning into the same kind of crap I've avoided with every other airline out there. I regularly take this same flight to go visit my home town, and a flight that used to cost about $250 on a bad day with A1-A15 boarding round trip is now going to cost double that BEFORE they try and say I have to pay for an extra seat that "Might" get refunded if the plane doesn't fill up. Mind you, I tend to sit near the mid/back of the plane anyway because I know it's not ideal to sit right next to me anyway and I pick an edge seat knowing my knees will be bashing into everything. So, why am I writing this now? Because it's getting worse, and it's about to make me cancel the card I've had for years and just go with a competitor, because there's NO value with Southwest anymore. My card member rewards are downgraded as of this year, my flight is costing me more just to get there, I'm being hounded to buy a second seat and they "Might refund it" I Really, truly hope whatever insanity has taken over this company gets washed out in the coming months. I'd love to keep giving them my money, but American at least doesn't pretend they care about me as a customer. And by the way, Yes, my ass DOES fit in the seat.

This is my second time commuting via this airport and the checkpoint has always been the bottleneck…read moreof the trip. The TSA checkpoint is SLOW. Thankfully it is a small airport and not very busy like Newark or O'Hare. Seems like the X-ray machine they use locks up on occasions. Plus it does not prioritize who ever is dropping off their bags at the closest station to the machine. This last time I watched the bags of the person two spots behind me get scanned before my first bag did and then the guy ended up still waiting longer than me on the other side. This makes zero sense and forces a lot of people to wait for that last bin with their stuff to come thru. The few tsa agents I interacted with were friendly and they get a separate 5 STAR rating from me.

The TSA agents were friendly here. As a pre-check traveler, they separated me with a blue card and…read moredirected me to a different scanner. The TSA agent saw me, greeted me, and took me thru. Very easy. Two travelers in the regular lane triggered a body scan; the agent was swift with his wand and got the gentlemen on their way. I believe you will have a good experience going thru this security point.

Great FBO at Tradewind Airport. Smooth landing on my cross country flight, was met and guided to…read moretransient parking, They refueled my plant was I took a break in the pilots longue. Staff was friendly and helpful . I highly recommend the FBO and longue amenities. I will be back when in the area.

Driving home from work on 34th and a jet taking off threw up gravel that shattered all 3 windows on…read morethe side of my car. I went straight to airport. I couldn't believe to response. Tradewinds assumed NO financial responsibility for it. REALLY!! What if my 2 month old grandson had been back there. We'd be in criminal court. They were rude and very unprofessional. Please share this that place needs some humbling. After researching owner it just the way he does business. Wish I could afford a lawyer.