Rude staff, I needed to check in a bag, instead they had me put it thru tsa, and went thru my bag to throw away anything not allowed on a carry on, then proceeded to charge me 40$ to check in my bag, all because they don't have enough staff out front to check in bags, eventually had to deplane due to a delayed flight, I'm driving to Albuquerque airport, seen what I needed to see to know that I can't count on those people to get home on time read more

Small airport in Roswell serviced by American Eagle/SkyWest. Be mindful of the drive into the airport as there are limited signs leading you in from highway 285. Trust your Waze (GPS). Rental car operators have limited work hours but they have drop boxes for the keys. Simple airport, small town feel. 10 mins from downtown Roswell and about 35-40 mins from Artesia. read more

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Omgosh do NOT fly through Roswell, NM! I have had both incoming and outgoing flights cancelled with no alternatives to get to my destination or home. Absolutely the most unprofessional and unpleasant staff from both American Airlines AND TSA staff! If you ask for a bottle of water because all vending machines are empty, be prepared to have TSA threaten to NOT BOARD you! Very rude arrogant staff...the wonderful cab driver Toby from Sunshine Cab was great, he said it's a very common thing for Roswell flights to be cancelled. read more

"Or perhaps they are here, but in hiding because of some Lex Galactica , some ethic of noninterference with emerging civilizations. We can imagine them, curious and dispassionate, observing us, as we would watch a bacterial culture in a dish of agar, to determine whether this year again, we manage to avoid self-destruction." ~Carl Sagan, Cosmos - Yes, I had a connecting flight at Roswell, NM, and I have to admit the as I waited for my next flight, I paid close attention to the other maybe people there looking for any big heads, green skin, or crazy eyes. Waiting there felt a little creepy considering Area 51, the X-Files, and all the extraterrestrial stuff that is associated with Roswell. But I survived, ready to be abducted by aliens another day. read more

Roswell Air Center - Airports Near Me - Roswell, New Mexico

Roswell 'international' is by far the WORST airport in the USA. If you want horrible customer service, no TSA precheck, and lines wrapping out the door to check into your flight, definitely come here. I arrived 1 hour 10 minutes before my flight. It took nearly 30 minutes to get to the counter to get checked in. The two staff checking people in were Veronica (who left about 20 minutes into me standing in line) and Esmeralda. Esmeralda had NO issues yelling and arguing with customers. The staff here yell at people and say "you should have been here 2 hours before the flight leaves if you wanted to make your flight!!" I then waited in the security line. Boarding was closed 17 minutes before the flight took off. Approximately 20 passengers including myself missed their flight. I then returned to the ticket counter where I witnessed Esmeralda SMILE and LAUGH at the customer while he was arguing with her about how Veronica told him the day prior to be here at 530 (1 hour 10 minutes before the flight departs). Esmeralda had the WORST attitude screaming at guests the entire morning. She proceeded to tell the man who missed his flight, "I'm done talking to you. I'm not gonna help you, you can call customer service. Next in line!!" I fly at least twice a week to airports across the nation and have NEVER seen customers treated in this fashion. Don't fly through Roswell international airport, you will be disappointed. Oh, and in case you're still reading, they cancel multiple flights a week. So if you're hoping to make your flight, there's a high probability that you'll have to start your trip a day later or leave a day later. They won't apologize to you either!! read more

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Jessica Garcia the TSA agent was the most rude and unprofessional person I have ever met. She told me to go to tsa.gov and figure it out if I had an issue and she was the supervisor, what a joke and lady that needs to be taught humanity, kindness, helpfulness and most of all treat people the way you want to be treat! Just wow read more

They do not even deserve one star. This is the worst airport that I have ever been to. And American airlines wont help solve the problem. I missed two flights out of Roswell today. There is no agent that will come inside to assist. The first flight, they left 3 of us in the lobby. The second flight, they left 8 of us behind. I was there a hour before! Everyone in that lobby was furious. Calling American was no help, they said to call customer relations. They made me pay a change fee of $200 for the second flight because no agent was inside to help me. They are refusing to refund any of our money. DO NOT FLY INTO ROSWELL NM read more

Awful experience at this airport. Waited for someone to claim my check in bag (which I paid extra for) for 10-15 and no one showed up even asked employees if someone could come check in my bag and when I returned the gate after awaiting they said oh yeah she's actually gonna come talk to you here no at the check bag area. Then they told me I wasn't going to be able to check in my bag at all. I'm a hair dresser ( I had to leave my $800 sheers) behind and half my stuff that was allowed in a check in bag and they were talking to me as if I was stupid to think they were allowed on a carry on. Update: now they had us deplane because of mechanical issues and aren't being clear on if we are going to be able to fly out today. read more

This has to be the WORST airport in America hands down. Only airline is American and they are always behind. Do not recommend.

Very nice little airport. Friendly staff at American Airlines counter and security check area. Small book exchange area, vending machines. Airport and bathrooms really clean. read more