Beautiful studio, great location. Excellent informative teachers . Helpful staff. Always willing to help read more

What a scam. This club tried to scam me for three hundred dollars. I had been a member there for three months. They told me there was no cancellation fee after three months. When I emailed them in advance to cancel, they told me someone had signed me up for a new contract one month after I'd already been a member there for a month. So they signed me up for two contracts in a one month period, and told me too bad about the first month it didn't count. So they wanted four months of their 200 dollar contract and when I tried to cancel they hit me with the hundred dollar cancellation fee. Scammers. So I do not even want to go there anymore now. They snuck in an extra month to my commitment and tried to charge me an extra 300 in total to cancel. Well send me to collections and hire a lawyer to serve me and we'll settle it in court. Do Pilates, Get scammed. Update: Interestingly enough, I was able to get out of the contract. The trick is to say a few magic words to the lady on the other end of the emails. Hint: expressing that the contract is similar to the R word works wonders. Best of luck! read more

I don't look at Club Pilates the same as going to a gym. I feel as if I have my own private instructor because your focus is on yourself not others. You just tune into the instructor and move as she instructs you to do. I've gotten more results from Club Pilates than I had at any gym. I love that every workout is different so it targets all your muscles if you follow along with your instructor and do as she instructs you to do. It's my new favorite thing to do. Give it a try you'll be glad you did. read more

If you're looking for a safe environment where you can achieve your fitness goals, do not go here!!! I scheduled a 30 minute free intro class for today at 6pm. I arrived at 6:10pm & upon arriving I was told that I would not be let into the class because it had already passed 5 minutes after the start of the class. I said okay, acknowledging the policy, & in the most respectful way suggested that that be mentioned upon scheduling the class. The girl at the front desk, Morgan, snapped at me--she immediately said in an extremely condescending tone, "wellll we always mention to arrive 15 minutes early, so i'm pretty sure we told you." I reiterated that I was not told. She responded back with, "Well let me check the notes, i'm pretty sure we told you--i mean it is just common courtesy to arrive to the class on time." I let her know that the way she was talking to me was inappropriate & she rolled her eyes & all she could come up with was "okay." All these extra comments--and behavior--were extremely inappropriate & unprofessional. She was insinuating that I was lying about not being told to arrive 15 minutes early. If the customer says they were not told, then they were not told--period! It is not up to the front desk associate to question otherwise. The appropriate response would have been to say, "I'm sorry about that, we always want to ensure we provide this information to all our customers." I would highly recommend Morgan receive extensive training on how to appropriately approach negative feedback in the workplace & perhaps how to manage her big emotions. I am a therapist & I can't even imagine what type of first impression this might have on a customer who built up the courage to tackle their fitness goals only to leave feeling extremely unwelcome and discouraged. I will not be signing up for any classes whatsoever & will be speaking with the manager. read more

Really wanted to love this studio, but business owners are a joke. Bought a sweatshirt that was 74 bucks...wore it and washed it once. I went to wear it a second time and it had a small hole in it. I brought it in to exchange (they didn't have my size) TRACI STEVENSON, the owner inspects it closely and with a snotty face says we don't take returns but I'll go ahead and do it for you this time. Then I tried to book my second months of classes and could not book a single class for 14 days. You only have a month to use your credits as they don't roll over( I already lost 1 credit the month before) so basically i am paying for something that I'm not able to access so I cancel membership and explain my reasoning's. Was basically told oh well you signed up for 3 months so you're gonna be charged for 3 months. No one listened to my concern that their business model doesn't make sense...they obviously over enrolled their studio and can't accommodate all of their members. Would never have left a negative review because I'm not that person, but after the very RUDE email that BRAD STEVENSON sent to me, I thought I should share my experiences. In BRAD's threatening email it was stated I never utilized the waitlist system ...I did so that was a lie. I never got in a class that I was on the waitlist for so going forward why would I try to do that. Charging for services that you can't provide is FRAUD. I filed a dispute with my bank! I've been a resident of AG since 1986 and our small town is losing its appeal when small business owners (that don't come from small towns) don't value their clients/members. After the email I received, I'm sure BRAD will pop off in the responses. read more

This studio is amazing! All instructors are top notch! I set a goal of 3x/week and I manage to get here 4x with their encouragement. I am grateful. read more

I do not like to work-out so my friend got me into pilates since I do not like to get sweaty. We were driving to another town for reformers so I am happy to have a place in town!!! Maybe I will actually go more often now!!! read more

Club Pilates is my first foray into the Pilates world. I have been going to classes regularly since the grand opening here in Arroyo Grande in January. I have to say that the instructors do a great job in providing instructions on performing each exercise and take the time to speak to and get to know everyone in the class. I really like that they have several offsite events and activities which allows members to get to know the instructors on a personal level. I feel I have learned a lot and have been able to get more in tune with how my body functions. read more