I wanted to wait a bit after signing up to write this review to give this place a chance to prove itself to me as a client. I initially signed up for the free 30-minute class because I wanted to find out what Pilates is all about. I have been doing home workouts for years but read a lot of good things about how Pilates can improve posture, which eventually lessens back pain, etc. The instructor teaching the free 30-minute session was not the nicest. However, I really wanted to give it a try and didn't want that one experience to dissuade me, so I signed up for an 8 class a month membership. The first month was 20%, and then a full membership fee at $159 every month. You are only bound to a 3-month contract, and it goes month to month, which isn't bad, in my opinion. They do require a 30-day notice to cancel. I eventually upgraded to the unlimited package because it has been a struggle trying to get in a class at the studio. It's better than back in January when all the New Year's resolutioners were very active, but it can still be challenging signing up for classes. The unlimited allows you to sign up classes at other studios, which is great! It's $199 a month. The Crestwood studio is new and spacious with new equipment, high ceiling, and friendly staff. I, of course, have my favorite instructors, but I think most of them are fine. Now on to the classes. I am actually enjoying them way more than I initially thought. Also the reason why I upgraded my membership. Pilates has been a great addition to my workout routine, and I have found my favorite instructors. Learning spine alignment, body awareness, and being conscious of my breathing during exercise have been helping me with my other workouts as well. While Pilates is low impact, the overall benefits of the workout are quite surprising. I have been signing up for classes 4 times a week, and I have been noticing the difference. I look forward to the classes and am looking forward to some continued benefits from doing this workout. I'm glad I gave Pilates a try! Now I'm hooked. My rating is a 5 based on studio conditions, staff, and overall workout experiences I have had for the past 5 months. I know signing up for classes is still a challenge, and they are working on adding more, so give it time. read more

Look for my other reviews regarding Club Pilates (unless it was deleted ) once you give your CC number and even when you discontinue your membership, the corporate office will continue to charge your card . I will never join another club Pilates. read more

I rarely leave reviews but I'm appalled by what happened today. Leigh, the instructor, was extremely rude. She failed to offer options to make exercises more or less challenging. When I adjusted the springs to make something harder, she straight-up yelled at me in front of everyone: 'NEVER do that in a Club Pilates class! That's dangerous!' and I was so utterly shocked I can't even remember what else she said while reprimanding a paying client. It was unnecessary, awkward, and made the whole class uncomfortable. She did try to apologize at the end, but she was extremely condescending. I've been to hundreds of fitness classes, I was an instructor myself years ago and I've never witnessed such a thing. A few more notes: the women at the front desk are wonderful, if only they were trained instructors. Second, most of their instructors could work on positive reinforcements and better constructive criticism whether it's form, or simply because people can't hear them. I will never return to this studio, and seeing other reviews about rude instructors is not surprising. read more

instructor very rude, shouted and said what are you doing very loud whole class heard. told me wasn't putting box away correctly, I told her I wasn't done, shes very impatient. read more

I live close to this location so I signed up for an Intro class which was taught by Amy (taller, like strawberry blonde hair Amy) and I loved it, signed up on the spot. I have now taken 9 classes with all different instructors and enjoyed all of them! I will say I had a different Amy (smaller, dark curly hair) who made me uncomfortable with how she talked to someone in the class who couldn't find the right straps. Everyone else has been super sweet even though I'm new and haven't always done things 100% right. I just upgraded to 8 classes a month and am excited to continue with this Club Pilates. Oh also, VERY clean. The bathroom is immaculate every time and I HATE stepping on wetness with only socks on so I was terrified of that happening but it's never happened and the floors have always been wiped and clean! read more

Extremely rude front desk and instructor Amy, she was beyond rude I went in to my introductory class they almost didn't let me in because I came right on time. She almost locked me out, the introductory class was two exercises she keep yelling at this poor older women didn't seem like she wanted to connect with anyone was just making you feel stupid that whole time and just straight up a bully and then they pushed a membership on you right after I just walked out i couldn't imagine coming back! read more

I recently injured my back and could not continue working out at Club Pilates. Since I did not give them 30 days notice, I was still charged $160 for the next month. I asked for a cancelation or a hold, but they balked. Then I did get a freeze, but there is a $25 fee each month on hold. I am in PT and out $160 plus $25. I canceled anyway. read more

I registered for a membership prior to this club location opening, last year. It was extremely difficult to find a class that would fit my schedule that was not full. I placed myself on waitlists without any success. I paid for 3 months of membership and never accessed an intro class. I contacted management and they were unable to refund my membership. I have been tempted to try again, but I paid for a membership and received nothing in the past. I do not want to experience the same. read more

I give it two stars because I think the place has potential but I was taken aback by the rude Pilates instructor. An intro class instructor should be patient and not snappy. If Making comments like "are you serious ?" When a newby can not do correct form and scolding people for being "too slow" is not a good method of teaching and made me feel unwelcome read more

if I could give zero stars I would. I took a free trial class and decided to sign up. I have not been able to get into any classes. all are waitlisted. someone asked about this during the free trial and they said they are adding new classes. this has not helpe. I am very disappointed and I am trying to get my money back. I would not recommend this club Pilate! read more