In 2021, I underwent shoulder surgery on both shoulders--one in February and the second in July. I…read moreintentionally scheduled both surgeries within the same calendar year so my insurance deductible and annual out-of-pocket maximum would be met once. I explained my strategy to S2S at the 1st therapy appointment. They said this will not be an issue, and they dealt with similar situations all the time. Everything proceeded without issue until about October 2021. When I checked in for my appointment, I was told I owed a copay, despite my out-of-pocket maximum having already been satisfied. I immediately raised the concern, questioned why I owed this charge, but paid it anyway. I explained my strategy to S2S again, and said that I will not pay any out of pocket expense during 2021, and that we should cancel any future appointments until this was resolved. I was told it must be an error on BCBS's end, and they would get it taken care of, and that I needed the therapy, so please continue my scheduled appointments. They told me at my next appointment that BCBS said I had exceeded my maximum allowed sessions for the year, but not to worry. They would get another prescription from my Surgeon for additional therapy, and I would not be charged anything. I suggested cancelling that appointment until they received the prescription, and BCBS had approved it. They assured me that I would not be charged anything, and they were 100% confident they would handle it. Based on these clear and repeated assurances, I continued treatment in good faith. At no point during my visits was I informed of an outstanding balance, provided documentation of charges, or told payment would be required. After a few more visits, when checking in, I asked for an update. I was told that I had a balance, and that they had been adding charges every time I came. I was very upset, reminded them of our many conversations about this, & cancelled that appointment, and any future appointments. They kept pressuring me to continue my therapy. I told them that if & when they get these charges removed and provided me with written assurance that I owed nothing, then I would return. I never heard anything from S2S until several months later. I was contacted by their accounting department and informed that I had a balance of nearly $700. I again explained the prior assurances made by management. I was told the matter would be reviewed and that I would be contacted if there was an issue. I never heard anything else from S2S, until more than a year of no communication. It was their accounting department asking if I contact BCBS and appeal their case and try to get BCBS to agree to pay the balance. I agreed to help, and spent almost 4 hours working directly with my insurance provider trying to appeal the charges, but was unsuccessful. I promptly relayed this information to S2S. They thanked me for trying and hung up. I assumed that was the end of it. Nearly four years after treatment, I was contacted by Meredith Tittle (the owner) offering me a payment plan, despite the prior assurances that these charges would never be my responsibility. I informed Meredith (in detail) about every conversation I had with her people. Soon thereafter, the account was sent to collections and reported to the credit bureaus, but the new amount is over $1,000. This dispute is not about ability to pay--it is about reliance on repeated representations made by staff who stated they had authority and assured me I would not be charged. Those assurances were the sole reason I continued treatment. My advice to others is simple: do not rely on verbal assurances from S2S regarding billing or insurance coverage--get everything in writing.

I love this studio! I have been here for about 5-6 classes and love their instructors and they are…read morewell educated and passionate about teaching throughout their various Pilates classes. The office staff is very kind and greet you as you're checking in.

This is the pilates club I have dreamed of! The front staff is welcoming and knowledgeable about…read morethe classes instructors and offered an introduction and walk-through of the studio upon arrival. All of the instructors are very friendly and they ask if anyone has injuries or any areas of concern before they start the class. Also, each instructor has an individual program. Each instructor customizes a program and associated music for the content they have scheduled. What I like is that each class is different and it challenges my body and it makes me more aware of my movement during the class and ultimately my results. Well done team!! Namaste.

My husband and I tried a free class at Club Pilates and really enjoyed it, so we signed up. Before…read morecommitting, we specifically asked about freezing memberships, since I was caring for my mother with stage 4 cancer. They assured us we could freeze at any time. Unfortunately, just one week later I had an emergency appendectomy, so we froze our membership. Three months after that, I needed back surgery--and this time, they refused to freeze it. Instead, they told us to quit because it "wasn't worth" paying $25 a month to hold the membership. We were still charged for the following month and lost all of those classes. On top of that, even when we tried to book classes, most were already full, making it extremely difficult to use the membership we were paying for. One of our very first classes was accidentally booked as one of the hardest levels. We didn't know, and no one guided us. Instead of supporting us, the instructor called me out in front of everyone, embarrassed me, and then went to the front desk to yell at the staff member--again, in front of my husband and other clients. This studio is not about helping people--they're all about money. Between the lack of compassion, unprofessional behavior, and the difficulty of even getting into classes, this was a deeply disappointing experience.

Audrey is so accommodating! I have a hectic work schedule and multiple injuries with associated…read morechronic pain, she was able to get me into her studio each week and modify routines to work best for me. Very knowledgeable!

From the owner: Private, one-on-one, Classical Pilates home studio. Bright & fully equipped space to spend time…read moreworking on yourself. Each session will be tailored to your goals for the day. You’ll most likely meet the master & mistress of the home - my two beautiful, often curious , friendly cats.

I moved to Southlake from Virginia. I was just starting Pilates in Virginia, and wanted to keep…read moregoing here. After speaking with my previous instructor about the choices around me, we agreed that Purely Pilates would be the best option for me. I love that it is in walking distance to my house, so I get a little cardio in before classes. Pilates is the only exercise besides walking that I can do that doesn't aggravate my lower back since my lumbar spinal fusion.

I have taken both privates and classes from Purely Pilates for almost six years, The instructors…read moreare all knowledgeable and certified. The studio offers a variety of classes and is constantly expanding. The owner participates in continuing education and seeks out classes to benefit her clients. I definitely recommend trying this studio!

Shirley is amazing! She helps me with one on one Pilates classes that are tailored to my exact…read moreneeds. I love that she can help me get my results faster because all of her attention is on me.

Shirley is amazing!!! I have been using her for 9 years! She know what she is doing and is the…read moreperfect blend of tough coach but always seems to know what I need. She is such a professional!!!!!

I'm in Dallas on business and found this studio. Had the most amazing class with Jess this…read moremorning. Love her teaching style and music was awesome. I've been doing Lagree for years and have tried a variety of studios, this is definitely in my top 3 out side of my home studio. Strongly recommend if you live or visit the area to give them a try

Another stop on the Class Pass tour! I took an 'off peak' 45 minute cycle class here on Thursday…read morenight. I love that they have the 'STAGE' bikes - the same bikes as I have at my work so I walked right in, signed in up front and clipped in. The bikes do not have the data on them but that was fine by me. They do have cycle shoes if that is something you need as well as lockers and showers. One of the studios is all cycle then the other room is the Pilates megaformer classes. I'd love to come check out a Pilates class here for the next time. You can pick and choose which class to try for the day which is great. I think the location for this one is important and it is quite popular among folks in Southlake. Overall I loved the workout and of course the ice cold aromatherapy towels at the end of class and filtered water is a PLUS! Thanks for letting me stop in.

I recently joined hotworx early this year and I absolutely love it! They have many different…read moreworkout classes. The service is great during working hours and the gym is always clean.

Emma did a great job during my new member orientation. She was friendly and able to answer all my…read morequestions. The facility is clean and organized too!

I've taken 2 classes here - both the Classic. I've tried mega reformer pilates but it was my first…read moretime using a reformer machine. I came 10 minutes before the class started and was given a full rundown of how the class works and met the instructor. Everyone was super nice and welcoming. I had a great time! The instructor would come by and help me when I wasn't sure what to do / it was easy to follow because I had people around me to look at. I'd recommend trying a class if you live in the area! The first class is free and they offer the second class at a discounted price. They have multiple locations in Texas.

So welcoming to newbies and helpful. I have been twice and plan on keep going, everyone is so…read morenice and makes you feel confident and comfortable

I love the class! All the team and people were really nice with me in my first class. I honestly…read morelove barre3. It's the perfect mix of strength, cardio, and mindfulness. Every class pushes me while still feeling safe and supportive. I always leave feeling stronger and happier. Also they have special events and I love to connect with new people and barre3 community!

The phenomenal instructors and front desk staff are so friendly and welcoming. They are upbeat and…read moreon point with their cues while they fluidly make modifications for those who need them while issuing challenges to those who need a bit more push. The music is always fun and entertaining, making the movments easy to work through. All the workouts are well explained as you move for a toned bod and a fun energizing workout

OTF locations never disappoint and OTF Flower Mound was no exception. The booking and check-in…read moreprocess was seamless. The front desk staff were welcoming and friendly. Icing on the cake was getting to take OG Coach Dana's class after a few years. She is awesome! The studio is spacious and loved the overall layout. The facility is well cared for and maintained spotlessly. Conveniently located with plenty of parking.

I have been a member of Orangetheory for a decade. In that time I have frequented many studios…read moreacross the US. That should speak volumes to the extraordinary workout that it is. You never regret showing up! Being new to the area I transferred my membership with no hassle to the FloMo studio. I was instantly able to pick up from where I left off. The team at the studio have made me feel incredibly welcome and have made my move to Texas that much easier. I enjoy all of the coaches, each bringing something different to each class. They are thoughtful people and really want you to get the most out of your workout. Thank you coach Sarah, Dana, Julianna, Ashley, Amy, Meghan, and Denise. Jaydan, Betti, Breea, and Annabelle, I appreciate your welcoming smiles each day I walk through those studio doors. Until I see you again under the orange lights.