Deceptive billing practices and dismissive staff reflect poorly on Club Pilates Wellington. For those seeking a quality Pilates experience, look elsewhere. read more

Club Pilates is awesome! Great instruction, I look forward to my classes every time! I know I will feel great when I go!

Excellent facility! They have 12?.. Pilates machines and each machine station has a bar for doing bar classes, a mat and all the bells and whistles for a complete workout. I am just starting out, so I'm in the beginning class, but they have tons of classes every day and all levels. I am coming off surgeries and injuries and they take all of that in to your workout. They have a private lesson room in the back that is amazing looking, and will have to try it one day. Mirrors surround the inside so you are always able to check your posture and form. Whether you are there to get fit, improve your athletic ability or just there to improve your health, I highly recommend this place. Fast forward to the negative reviews being posted. They are untrue and the club has proof. Two people, who are friends, not getting their way and Yelp refusing to post the positive reviews about the club. The woman who calls out Bee and Christine, didn't get her way and was horrifically rude and then her friend said she was pulled off the reformer yet she never stepped in to the studio. Blatant lies. The studio and teachers are phenomenal. read more

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I've been there twice, the instructor and staff were super friendly! 10/10 Will return in the near future!! read more

To the people calling out the bad reviews - just because you have never had a bad experience here does not mean others have not! I don't know anything about Elizabeth's experience, but I do know that I had been attending Club Pilates since they opened and really enjoyed it. Then I missed a couple of weeks due to illness and travel. When I came back, I went to my regular class a few minutes late - there was no one at the front desk (and everyone knew me - or so I thought) and got on my reformed and joined in. About 2 min later, a man in a Club Pilates shirt came out of the bathroom. When he saw me on the reformer he came over. To my shock and surprise said because I hadn't been there at the start of the class I would NOW HAVE TO GET OUT! He proceeded to walk me to the front desk (past friends I had made at Club Pilates) like some sort of criminal. I was horrified! He explained the 5 minute rule, which I HAVE NO PROBLEM WITH. What I did have a problem with was a)the fact that there was no sign anywhere about the rule- so if you had missed the "announcement" you wouldn't know anything had changed, b) the fact that there was no one at the front desk to explain/enforce the rule - virtually guaranteeing the above situation and c) the fact that the employee could have just stopped by my reformer and asked me to talk to him after class - at which time he could have explained the NEW rule being enforced and we would have all gone on our merry way. Then if I was late again I would know that I was out of luck and would have to come to another class. Instead, I spent 10 awful minutes trying to explain to this employee that I had just been so spectacularly embarrassed (to tears) when a,b and c above were all true. He passively sat and took no responsibility except to say basically "them's the rules, if you don't like 'em we don't need ya". I've been a small business owner and know this is not the way I would like my business represented. Eventually I received a call from the Club Pilates manager/owner Christine, who apologized for the episode and Bee who sweetly asked after me, as well as the male employee (who I could tell had been forced to call and apologize by the lack of emotion in his voice). In turn, starting with Christine, they each offered to hold my membership (I was paying $199/mon for unlimited classes) for free until I felt up to coming back, a free month of classes and a product package from the club worth $90. I told them I appreciated it and had really been loving the club but that event had been a little traumatic so it would take me awhile to feel ready to return. I then had 2 unexpected surgeries over the next 6 months that prevented me from exercising completely. In Feb 2019, I contacted the club via email and explained why I'd been away but said I was ready to come back beginning March 1 and accept their offer. No reply. So I called the club and was directed to a "manager" who told me they would NOT uphold their previous offer and had, in fact, canceled my membership! BUT they would generously waive my sign-up fees and give me $25 off my first month instead. Talk about adding insult to injury! I was really looking forward to going back to Pilates here, but if the staff is insensitive, rude, and untrustworthy, it really ruins the good they have going on at this studio. Pilates at $200/month is a luxury, NOT a necessity and more and more people will drop this luxury expense if it leads to a bad outcome. I really wish things had been different. By the way, I had NO INTENTION of making this episode public until I read the posts calling others liars for sharing their experiences. You should feel free to post about your own experience but don't tell me what MY experience was or wasn't because you really don't know! read more

I can honestly say this is the best place to exercise. The staff (all of them) are so kind and fun and remember my name! With only 12 reformers, the classes are small and intimate. I honestly feel like I am getting stronger with "my friends!" The people I have just met have made my life more beautiful! I find the fee to be very fair for such individualized instruction. While we work together, we also work at our own ability. When you are in perfect alignment, you cant be watching other people. I find the 1 star rating, from 2 people I havent met personally, to be very surprising. I have been attending almost everyday since they opened and have yet to have a bad encounter or experience. Because classes are 50 minutes long, the 5 minute late rule is very important for the safety of the participant as well as for the class to move forward in a timely manner. If someone is upset because they were late, and could not participate, we are all well informed of the rule for the consideration of all the attendees that have arrived on time ready to get started. I highly recommend this studio, this location, and their employees - yes, all of them have been so wonderful! read more

This is your typical franchise where they nickel and dime you for every little thing. Memberships and merchandise are extremely overpriced. They pack you into classes like sardines so they can get their money (even during Covid). After a few classes you realize it's the same routine every class, everyday. The manager Anyssa has zero clue how to run her studio and lacks basic customer service knowledge. Once you sign up, they suck you into a 90-day contract and when your 90-days is up and you want to quit they try to push every additional service down your throat. There are several other Pilates studios around that are much more affordable and are properly managed. Don't waste your time or money on this franchise scam studio. read more

LOVE LOVE LOVE Club Pilates Wellington! The studio is immaculate and well maintained, and the staff is welcoming and helpful! It's the best thing to help one feel good, without feeling like you are overworking yourself! So happy my ortho approved me to do this! read more

If there were zero stars I would've chosen that. I am 17 years old and my mom wanted to try something new. She wanted to get in shape and try Pilates. We took an intro class and a beginner class. On the third day, they were waiting for my mom and me to get there. The girl at the front denied me entrance and asked for my I.d. She had attitude and personally humiliated us in front of the class. Pilates should be fun and peaceful, instead my view now is rude and inconsiderate. Don't go to this location, it's run poorly and nobody knows that they are doing. Save your money for someplace else. read more

This was my first attempt at Pilates and I was hooked after the first class! I've been going for over a year and I have noticed a difference in my overall strength and muscle definition. Thanks Jesmine! The studio is clean and the instructors are very helpful. You work at your own level, but some of the classes are fast paced and challenging. read more

Outstanding customer service and a good variety of pilates classes! The studio manager, Christine, is genuinely friendly. She even took a class with me on my first day. I can't thank her enough for making me feel so welcome. read more

These people are too expensive for what they offer and they only care about the bottom line. Don't be over 5 minutes late or they will come kick you off your reformer in front of everyone and kick you out. This place is ridiculous. read more

Excellent facility and fantastic staff!! I attend classes daily and look forward to every day. The staff makes you feel like family from Bee at the front desk and Christine the manager to every instructor that I work with, Jesmine, Sunve, Christina, and Kelsey! My daughter also attends the teen class every Monday and loves it! We feel blessed to be able to workout daily at a place that feels like home! read more

I love this place. Pilates has transformed the way I think about health and fitness. The instructors are positive, helpful and informative. Front desk staff are super friendly, too! One of the front desk staff, Bee, signed me up. She was fabulous! Highly recommended! read more

If you're looking for great studio with amazing instructors and a variety of classes I urge you to give Club Pilates Wellington a try. They offer free trial classes several times a week. I was hooked after my first class and I know you will be too. read more

A total mind and body workout. Club Pilates Wellington is unlike any other exercise place I've been to. The place is always clean and immaculate. The staff and the teachers are phenomenal, starting with the front desk, you will be greeted by a friendly Bee (yes, thats her name) with a warm and friendly smiles; the teachers are amazing and even though you take the same class every day it will always be a different routine to let your body guessing. They offer a variety of classes ranging from beginners to more advance classes. The teachers are very accommodating and will work with you with whatever your situation be. There are 12 reformer stations that are always cleaned and in good working conditions. Each station is equipped with a Barre, TRX, EXO chair, Spring Boards, Blueberry ball, BOSU ball, Magic Ring etc. I take classes every day and I always looking forward to it. If toning, stretching, core strengthening and building your flexibility are what you are looking for, this is the place for you. Highly recommended. You will not be disappointed. read more

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Best workout! Everyone is very nice and accommodating especially if you have any injuries you are working through! I highly recommend this facility!!! Try them out! read more