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    Club Quarters Hotel Downtown, Houston

    2.6 (302 reviews)
    ModerateHotels
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    Club Quarters
    Sammy K.

    So far it's only okay. The hotel, itself is outdated. There is no shuttle to and from the airport, not even a 3rd party shuttle. The staff has been top notch though. Gym was okay, it's got a bunch of mismatched equipment. I was able to do a small work out and cardio so it worked out alright. There is no pool here which is my biggest gripe. It's my fault for not reading the amenities page thoroughly. All in all 3/5

    Twin bed
    Cary N.

    Choose this hotel due to location. It was very nice. The room had two twin beds which was decent. The bath was okay. The gym was good for some cardio. Strongly recommend bringing your own water bottle as there are drinking water dispensers in the hallway. They do provide plastic bottles (which I kept using the same one). If I had known of the water dispensers, I would have brought one from home.

    Inside of "supposed" upgraded room.
    Frankie M.

    I was very excited when I booked this hotel as I was going to attend the Astros vs Mariners game, however, check in was bad. Had to get on a table that they have at the entrance and you have to register again, in order to get your room assigned (not sure why, when I had already made reservations?). After registration was completed, it said that we will be notified when the room was ready (mind you, it was past 4pm when I did this). We waited at the lobby for a text or something to let me know that the room was ready. After waiting and waiting, I walked back to the registration hallway and spoke to a gentleman that was taking care of luggages and explained to him that I have been waiting for a bit for my room that was supposed to be ready (check in) at 3pm. He apologized for the delayed and offered us a free room upgrade. I figured that's the least they could do and got my keys and went up to the supposed "Upgraded room. When I opened the supposed upgraded room, I was disappointed and thought, "If this is an upgraded room, I cannot imagine what room I was going to originally get? The room was very time and lacked the amenities of basic items. The shampoo and conditioner bottles were big compared to other hotels but both bottles barely had shampoo or conditioner in them. The TV remote looked like a mini computer keyboard that was hard to know what its real purpose was. There was only one small coffee pod, that dispensed a small amount of coffee. There was no water in the room. Their website states checkin in at 3pm. I checked in a little after 4pm (go figures). The room assigned (421), was in near the back main road and you can hear traffic. Rooms are like dormitories rather than an upscale hotel. You can get a bigger room at motel 6. PRO-It's within walking distance to the Astros stadium!

    This is in the bathroom

    Worst vacation stay ever!!! no a/c, wrong room, dirty rooms, small hallways and resembles a budget suites. I arrived and was given the wrong room, then moved to a room with no ac, on top of the issues below (pictures) when I finally got someone to address the a/c not working I was told " I can give the first room we gave you", which was the size of a matchbox, and the wrong room. Not worth going into detail just save your money if you are on vacation. Not anything you want to stay at while on vacation. If you are a young college kid without a place to stay and no expectations this is your stop.

    King Bed !!
    Michelle M.

    Not sure why the reviews are so bad here, I had an absolute great time! I stayed for two days to interview for a job while in town. The check in process was efficient, self check in and the staff was very nice and helpful. They've got coffee and tea in the lobby, they have a printer for your business printing needs. They have a restaurant downstairs and food is amazing ordering room service is a must because they were also super nice. The bathroom had ample counter space so I was really happy about that. I want to stress how nice the staff was because most times when you go to a hotel people are serious or look dead inside but everyone here had great energy very helpful and friendly. I will definitely stay here again when I come to Houston

    Pics of Keanu Reeves I requested for lol
    Princess B.

    Looking at the hotel from outside, you would've thought that it's luxury, but definitely wrong about that. The lobby was ok, I booked a queen size room and it was very small, thank goodness was only there for a night. My bathroom had some molding and for some reason the carpet was soaked by the bathroom. I would say the staff was friendly and I made a special request to have pictures of Keanu reeves in my room and they delivered lol, thought that was awesome! Also the hotel was conveniently located to the building I had to attend for an interview.

    Mold
    Joslyn N.

    I stayed at CQ hotel the weekend of a conference in April. The check in process was seamless and the customer service was top tier throughout my whole stay. The lobby was beautifully decorated. Unfortunately, the small rooms left much to be desired. My original room had the following issues: *Shower handle broke off was not affixed and came off in my hand *The water pressure was almost non existent *Everytime someone flushed in a nearby room, it sounds like rushing water and it lasted for a long time. It woke me up during the night and never let up! And that makes sense because *My own toilet ran after flushing and didn't stop unless you open the tank and jiggle the handle inside. *I also can tell they don't dust well. The bed was very comfortable and the overall room was quiet. I told the front desk about these issues my second night and they promptly upgraded me to new room. It was much better and had a great view. Still had some mold issues though. Also, there is no bathroom on the lobby floor and in order to get to one you have to take the stairs, which doesn't work if you're alone with a big suitcase. The location is great, near food falls, a convenience store, and transportation. Overall, the service and downstairs restaurant saved this hotel.

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    3 months ago

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    4 days ago

    Luxury hotel. So obviously, they close the bathroom at 10:00 pm. No exceptions. Shit on the floor, peasants. You're lucky to be here.

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    Ask the Community - Club Quarters Hotel Downtown, Houston

    Has anyone walked back to the hotel after a concert at Toyota center? Wondering if it felt safe or not.

    Walk through the convention center complex and take the train back. It's one stop

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    Review Highlights - Club Quarters Hotel Downtown, Houston

    They also have 24/7 fitness room, meeting rooms and free laundry (they even have free washing powder).

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    Hotel ZaZa Houston Museum District - Hotel Zaza Houston Museum District | Poolside

    Hotel ZaZa Houston Museum District

    (597 reviews)

    $$$

    Museum District

    This is a beautifully decorated boutique hotel located in the Museum District. We chose this hotel…read moreas we were attending the BBQ Cookoff at the Houston Rodeo - NRG location, and the Metro stop is right across the street. Service was impeccable during our one-night visit from check-in to checkout. There are snacks in the lobby and chilled Rose' wine is offered in the lobby in the late afternoon. Our standard room was excellent with a large shower and a bed that was beyond comfortable. We were overlooking the pool area, and it looked mighty inviting, maybe next time. We loved seeing all the old movie posters and unique décor in the lobby and conference rooms. Even the restrooms have themes! This is a high-end property, and it will put a dent in your CC, but we both felt it was well worth it.

    I spent $764.71 for 2 nights. $60/ night for valet parking seems reasonable but with parking sales…read moretax (wtf??) and credit card processing fee (I'm happy to pay valet parking in cash), it's additional $202.80 for 2 nights. I stayed at Aria and Venetian at Vegas a lot but I have never seen something like this. Did not touch their drinks inside fridge. Only used their fridges for storing our waters. They charged $8.85 for using their mini bar food. I'm a full grown adult staying with my wife, no children at all. While I called the hotel to dispute it, the lady did not want to investigate or refund about it. What? I'm a full grown adult calling to dispute about $8 after I deliberately used it? Was I supposed to write down an inventory list of what's within fridge and take pic as a proof? Was I supposed to ask for their agreement prior to using their fridge to store my water? Thats fucking insane. It's not about the price, it's about the fact that I did not consume their drink. If you hate money, come here. 2 stars not 1 star because to be fair, the hotel room is comfortable. Staff is friendly. Well, never again. Extremely disappointed. Manager, if you are reading this, you better look into it and refund my $8. It's not about the $8 it matters, I won't accept a rip off I seldom made bad reviews as you could see my post history but make this make sense

    Embassy Suites by Hilton Houston Downtown - Meeting Room

    Embassy Suites by Hilton Houston Downtown

    (146 reviews)

    $$

    Downtown

    The included breakfast makes this my preference over the Hilton Americas, which is a block away…read more The hotel looks recently updated and it has a nice modern touch and very friendly staff. I give five stars because I've been here three times and haven't found any reason to rate less than five.

    This hotel had A LOT of pros (and only a few cons), but overall, we had a wonderful stay…read more For starters, it's walking distance to several downtown hotspots. Not once did we feel uneasy (and we live in the Houston area - did a staycation for my husband's birthday). A few years ago, it would be a different story. There are a few homeless in the general area, but they aren't disruptive. We stayed in room 705, complete with a city view. It was quiet and lovely. I wish the rooms had a full-size fridge and cooking area, but for downtown, the suites are just as big as a studio apartment. There's space-themed decor throughout the hotel. I found the valet pricing to be a bit steep, and unfortunately, I have reason to believe two pairs of sunglasses were stolen from my vehicle. (I realize they should have been put in my purse immediately after use, but it slipped my mind, and out of habit, I put them in the console.) Regardless, it's frustrating. It also took 10-15 minutes for valet to pull our car around, so that's something to keep in mind. The evening reception was nice, especially with the two drinks/person/night. We had chips and queso, though they had a few other offerings. Make sure you get the card at the front desk. The front desk staff will also try to sell you on destinations for a cheap rate. I'm not sure when this became a thing, but instead of telling us about the evening reception and breakfast, they tried selling us on a stay in Chicago. I really just wanted to go to our room since I did everything on the app. We also found the breakfast to be worth every penny to stay in this hotel. I can't have gluten, and there isn't any GF bread. I had eggs, potatoes, grits, and coffee. There were cereal, fruit, yogurt, and waffle-making options as well. I appreciated the coffee bar having various syrups. The hotel was extremely accessible for those with disabilities/handicaps. We saw several people in wheelchairs or with assistance. Hearsay on the Green is inside the hotel, and the food is priced well for what you get (and it's excellent). If you DoorDash, the Dasher has to leave your food/items at the front desk. They are not permitted to go up to guest rooms. The rooftop pool and hot tub offer views of the city and Toyota Center (excellent people watching). Overall, I'd stay again (but I'd ensure I brought my cheap sunglasses and not my Maui Jims).

    Marriott Marquis Houston - Elevate your experience with resort like amenities, six restaurants and bars, Pure Spa and more

    Marriott Marquis Houston

    (682 reviews)

    $$$

    Downtown

    We did a short staycation here for the girlfriend's birthday at her request. I was hesitant but…read morefigured what the hell, I'll try anything once. And while the whole experience will hit your wallet, it is worth it. Let's face it, you're staying here because of either the convenience of the lovely restaurants connected to the hotel or because of the rooftop pool with the Texas-shaped lazy river. Fortunately, both of these factors live up to it's promise and glamour. The restaurant options are aplenty; all that connect to the hotel lobby. Prestigious options such as Xochi, Biggio's, and Walker Street Kitchen are all here. Xochi is the only one we visited during out time there and it's well worth the experience (see my review on that). The rooftop pool has several seating/lounge sections along with a full bar/restaurant at the front area. Additionally, there is a hot tub and a pool on the left side where you get a nice view of the Houston skyline and the Texas-shaped lazy river floats around all of these attractions. It's the main reason why you're coming to this hotel in the first place! Other amenities I liked is the very large fancy exercise room and the club area where they serve complimentary breakfast for platinum and titanium members. The breakfast has some delicious items including fresh pastries, charcuterie selections, and the scrambled cheese eggs. And there's a cappuccino machine included if you want something more fancy than coffee. All these things I've listed and I haven't gotten to our room! Well we had a clean king sized bedroom that directly overlooked the rooftop pool giving us a nice view of what we would be engaging in during the afternoon. The room also has a safe in the closet if you want to store any valuables. As I mentioned, it's gonna be pricey staying here with all the perks I listed. But would I do it again? HELL YEAH!

    Updated review: still a 3/5 stars. Best part of this hotel…read moreis the pool and they've "updated" their pool guests policies I guess based on what the front desk lady told me when I asked her. You can only have 2 wristbands and mind you, I booked a room for 4 people, double beds and pool view so it was pricey. I was already with my children and my husband was coming later so I was expecting to spend some time with my friends for my birthday weekend at their highly rated TX lazy river but was unfortunately not able to since my friends were also not going to pay $75+ for a pool day pass to stay there for only 2 hours. But I get it, they gotta make their $ and they want to remain "exclusive..." I still went to the pool, of course, but was just a little disappointed because there was so many kids there but they wanted to charge for grown responsible adults. Best part of the pool, the fact that the bartender gives you your coconut water from the coconut cocktail drink you order. Rooms are still very clean though and beds are comfy and not too soft. Valet was fast and we still had a good birthday weekend.

    Best Western Plus Downtown Inn & Suites - Lobby

    Best Western Plus Downtown Inn & Suites

    (43 reviews)

    $

    Fourth Ward, Midtown, Montrose

    I recently stayed at the Best Western Plus Downtown Houston for a business conference, and I cannot…read moresay enough great things about my experience--especially the outstanding service provided by the General Manager, Heath. After returning home to Arizona, I realized I had accidentally left behind thousands of dollars worth of dress clothes in my room. As you can imagine, I was incredibly stressed. I reached out to the hotel, and from the moment Heath got involved, everything changed. He was professional, responsive, and genuinely committed to helping me. Heath personally ensured that my items were located quickly, kept me updated throughout the entire process, and arranged for them to be carefully packaged and shipped back to me right away. His level of care, attention to detail, and sense of urgency went far above and beyond what I would expect from any hotel experience. It's rare to come across someone who takes such pride in their work and truly prioritizes guest satisfaction. Heath turned what could have been a very upsetting situation into a seamless and positive experience. Because of him, I will absolutely be staying at this hotel again and highly recommend it to anyone visiting Houston. Exceptional service like this deserves to be recognized--thank you, Heath!

    Convenient downtown location. The room was somewhat dated but clean, though the carpet had an old…read moreodor. Check-in on 12/28/25 around 4 pm felt odd and unprofessional. Basic information like parking ($20/night), amenities, and breakfast was not informed unless we asked. We were placed on the first floor, first room by the elevator, gym, and kitchen even though the hotel appeared half occupied at best. We could hear conversations by the elevator, and a strong bacon smell filled our room every morning, which was very unpleasant since I don't eat meat. The side door from the rear parking didn't work initially, forcing us to walk around the building in freezing weather. When reported, the same receptionist was dismissive, saying no one informed her. Despite the convenient location, this was quite an unpleasant stay and we will not return!

    The St. Regis Houston by Marriott

    The St. Regis Houston by Marriott

    (183 reviews)

    $$$

    Review is for Afternoon tea: There was a 7 min wait to get in but once in, you are getting by staff…read moreand led to your table. I would say the decor is very old fashion lounge with there being a mix of table with chairs or chairs paired with a couch. Our server seemed very nice but a bit new as she could not tell me if one of the teas was decaf right away. Also, I made a note that I could not have tuna but they took this as I could not have fish so they gave me two chicken salad sandwiches instead of the salmon even though I had stated on the phone salmon was fine. She also could not describe one of the desserts but overall she was very pleasant. The amuse bouche was - interesting ( a strawberry with cream cheese) I didn't hate or love it. I didn't think the cream cheese added anything tbh. We had one dessert on the table waiting for us before we said down - a English parfait that had a white chocolate mouse, cake, and fruit. I loved it although it was a bit strange to have dessert already sitting at your table before you got your sandwiches but I am a dessert first girl so didn't matter to me other than it was constantly calling my name. You don't get to choose your tea and the two tea options are both black which is a lot of caffeine. The sandwiches themselves come across as unassuming but they are great and very filling. Each one has a different bread which was cool. Although not a fan of cucumber, the bread was milky and so soft. All the sandwiches were fantastic. Honestly, I was so full from the tea and sandwiches, I took the desserts home. One big misstep in service was the server forgetting to serve the second tea. I had to ask for it and by the time we got it, we were tea'ed out. You are gifted a box of macarons at the end - we almost left ours but our server ran and got us in time. I definitely had a great time, there were small incidents that stopped it from being 5 stars. Paying 79 dollars for tea is a bit pricy so I would expect a bit more precision and maybe more choice in tea?

    Afternoon tea is always a delight! A variety of teas are served with various sandwiches. That is…read morefollowed by a scone with clotted cream and jam. The grand finale is a plate of three pastries - a fruit tart, a fruit custard pie (mango?) and a large decadent chocolate ball with gold leaf. Harp music adds to the ambience and the service is top notch. Treat yourself!

    Club Quarters Hotel Downtown, Houston - hotels - Updated July 2026

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