My ac went out on a Sunday .... From the time I inquired to when I had my ac repaired and back…read moreblowing ice cold was less than 1.5 hours! I'm impressed and highly recommend this company.... will use again and tell all my neighbors and friends . Thanks Justin!

Our alarm company messed up our thermostat when they installed their equipment. We called Five Star…read moreto come and install a Nest thermostat that they recommended. Best decision ever! They were so professional, responsive, and fast! Tanner, the super swole tech, had us up and running in no time. He tested everything to make sure we were good before he finished, and left the area spotless. I called at 1 pm, and he was done by 6:30 pm the same day. Thank you for getting us cooled down so fast! Highly recommend Five Star!!

Here we were in the start of our local heatwave & the AC unit went out. We should be thankful that…read moreit lasted since 1989! Anyway, A-1 took good care of us & got us into a new unit in no time. Johnny is very good at explaining everything in "real-people-speak" & we feel like we got a very good product at a very fair price. These guys return phone calls asap, which is unusual for this area I have learned.

Terrible charged seniors 800.00 for labor and 500.00 to install a small water heater?? Horrible…read morenever again. What do think about the value?

We have used them previously for plumbing problems, then today (New Year's Eve) our furnace stopped…read moreworking. Can't believe they were there within an hour on a holiday. Zack was our service man today. Steve, Braden and Nathaniel helped us in the past. Great company that follows through. Good technicians. Fair prices.

Got a few quotes. First ones after posting project were ridiculous. Marlin called this morning,…read morecame by within two hours. Got photos and provided a quote (about 35% less than Home Depots quote!). Said if I wanted they could do it the same afternoon. There was a couple bumps in the road getting my install done. Leak, bad main pipe needed repair. They did it and did not ding me for it. Clean job. Friendly staff. Definitely recommend.

My old A/C unit wasn't cooling very well I have had it tuned…read moreup over the years by various companies. None of them has really done anything other than show up and look at it. I contacted Choice home, #Warranty who I would never ever ever under any circumstance recommend to anyone. They eventually finally sent someone. That someone turned out to be Danny from Payless. He is a really nice guy and was really patient considering the #Warranty company was screwing him around just to do a recharge on the air conditioner. He ended up giving them a really good price in order to get things finished up. But even in general, his price would've been very fair. He knows his stuff and he's very interested in making sure the customer is happy I'm going to have him come back separately to do soft starts on my air conditioners and have decided that he is now my go to Guide for anything HVAC related. I highly recommend him in his company.

Decided to replace our old AC unit with a new Trane system. After getting bids from several…read morecompanies, I was surprised to find that Payless was far lower than other companies; in the case of Yes heating and Air, several thousand dollars less. Danny and his crew were amazing and very low pressure. He explained everything thoroughly, and the follow up service has been terrific. Highly recommended.

Great customer service from Eric. I have issue with my portable AC unit, and he let me know…read morefirsthand what I should/can do without having him come out. Definitely recommended.

Fixed my AC in the heat of summer. They were quick and professional! I would recommend them to…read moreanyone having ac troubles

My contractor hired Integrity Heating and Air to move an existing mini-split. They completed the…read morejob and everything seemed O until the first time I turned the unit on a few weeks later. It came back with an F0 error meaning low refrigerant. My contractor contacted Robert and he was supposed to come out several days later on Saturday. He was a no show and did not communicate with us at all that day. Supposedly Robert is working out of town and can only do work on Saturday's. Unfortunately we were out of town the next Saturday so it was scheduled for the following weekend (three weeks after the problem was reported). He showed up an hour late, spent 15 minutes and stated that he needed some things and that he'd be back that afternoon. I checked at 3PM and he said 4pm. He never showed up again and two days later has yet to contact me or the contractor to give us any update. At this point, it feels like Robert is not going to fix the leak and my contractor has already paid him. Very strange to be treated like this from a company with "Integrity" in their name. I had another HVAC company come out. Turns out there was more wrong with the install than just a leak. Inside unit was screwed into drywall only - no studs and it was already loose. 2 feet of the lines inside the wall had no insulation and the condensation would have caused water damage in the wall. And the worse part is the condensation line wasn't actually connected to the unit. Good thing I didn't have him come out to "fix" the leak because we would have had a lot of other issues down the road. If you're looking for someone that is only available on Saturday's, and doesn't prioritize service calls on problems that he is responsible for, go ahead and hire them. Otherwise steer well clear of them.

We spent just over a week collecting estimated & bids & learning what our options were. No only was…read moreRobert affordable, but he really took the time to be thorough, answer our questions & explain to us what the circumstances were. We are so glad we went with Integrity. They really qualify for their name & we are excited to keep their services for maintenance in the future as well. It has been an absolute pleasure getting our AC replaced with such grace in the heat of the summer.

I called Dixie after I had been ripped off by another contractor. Bret arrived when he said he…read morewould, gave excellent suggestions and provided a few very reasonable options on replacement. He arrived to do the work exactly on time, completed the work very quickly and we are extremely happy with the result. I would happily recommend Dixie for your HVAC needs.

Matt came in to fix a clogged main line. He did an amazing job and made sure all lines were clear…read moreand draining properly. Then he even cleaned up a lot of the nasty mess that the blockage had caused before he left.

Impressive. Tyler Trumbo is a wonderful tech​. He's friendly, knowledge & remembered me from a…read moreprevious check up. Not only that, he remembered where moved here from CA.