I cannot say enough good things about Outwest Air!…read more My air conditioning went out during a very hot stretch, and the temperature in my home reached 88 degrees. I was extremely worried about my pets--my dog and two parakeets--and needed help quickly. I was referred to Outwest Air through my church, and they responded promptly. The technician arrived when he said he would, quickly diagnosed the issue, and was honest about what needed to be repaired. What impressed me most was that he fixed the problem without trying to sell me unnecessary services or expensive replacements. The repair was completed for far less than I expected. Thanks to his professionalism, honesty, and expertise, my home is cool again and my pets are comfortable and safe. If you're looking for an HVAC company that is reliable, fair, knowledgeable, and genuinely cares about helping people, I highly recommend Outwest Air. Thank you for your outstanding service!

Super knowledge about AC systems. Great friendly service. I recommend them to friends and family…read moreall the time..quick to find the problem.

We have used Dutton Air Care for years mainly to perform yearly maintenance on our unit. Derrick…read morehas been our technician for the last few years. He is very pleasant and efficient and thoroughly explains all procedures to us. He answers all of our questions as well. Dutton's yearly maintenance fee is very reasonably priced. We highly recommend this company.

This is a very good company. Prices for service are fair and they do what they say. There were no…read moresurprises at the end. The price was what they quoted, and the work they did on my furnace was great. I will be a repeat customer. Carolyn G.

In April of 2021 I purchased and moved into a BRAND NEW home. In my mind this meant that I would…read morerarely - if ever - run into any mechanical or structural issues; especially not within the first few years. However, I have had multiple issues with the A/C system in the course of a year and a half - all of which have been related to the hack job installation performed by All Star Cooling & Heating. Within only a few months, the A/C completely froze up. This should NOT happen on a brand new unit! Unless, of course, there were issues with the installation. Luckily, I was able to resolve this issue myself. Shortly after the first incident, after only owning and living in my brand new home for approximately 3.5 months, the A/C completely quit functioning. I corresponded with the home builder and they recommended I have the original company, All Star Cooling & Heating, come out to address the problem. After dealing with an interior temperature of 90+ degrees and hours of my time wasted with incompetent employees from All Star Cooling & Heating onsite, the laborers didn't mention any major problems to me but merely attributed the issue to a loose fitting. All Star Cooling & Heating tightened the fitting and topped off the coolant then never returned. Approximately a year after All Star Cooling & Heating essentially put a bandaid on the issue (16 months in the home), my A/C began to show the same signs that it did as it was going out last summer. At this point, I took it upon myself to call a company that I know and trust to come out and asses the problem. Within less than an hour, the technician from this other company was able to identify multiple issues that were all caused from the terrible installation done during the initial home build. Below are the issues that were identified: -There was a piston installed on the evaporator. However, this unit was designed to have a TXV for best operation. The superheat was only running at 1.5 degrees, which result in premature compressor failure. -The o-ring on said piston fitting was the wrong size and was leaking. -The coil box was only supported by one small chain in the middle, thus causing it to sag out of shape and not drain properly. -One of the return air ducts had fallen off and was sucking air in from the attic. Because of All Star Cooling & Heating, I had to pay nearly $1,000 to have all of their mistakes fixed; not to mention the year and a half worth of high electricity bills that I was paying due to most of my cool air blowing directly into the attic, rather than the home. I know that I am not the only one that has had issues with their installation. I have spoken to 4 other homeowners in my neighborhood, who had their A/C systems installed by All Star Cooling & Heating, that have had their systems cause them countless issues. Whatever you do, DO NOT settle for All Star Cooling & Heating. Stay far, far away from this joke of a company.

I live out in Desert Color and have a reasonably new house.... I was having some intermittent…read moreissues with the air conditioning and called Allstar... I spoke with a lovely receptionist who ensured I felt like I was a top priority. She scheduled the general manager to come out and take a look. Everything was fixed with a little finesse on the air conditioning unit itself, a little bit of info about the system and how to set up vents, and just some general customer service. I will be using All-Star for any heating and cooling needs--they provide excellent value for the service. I would recommend this company to anyone who lives in the area. Don't hesitate to call. If you think something might be wrong, save the money and get it looked at now. Don't wait, or it's going to cost you more.

My ac went out on a Sunday .... From the time I inquired to when I had my ac repaired and back…read moreblowing ice cold was less than 1.5 hours! I'm impressed and highly recommend this company.... will use again and tell all my neighbors and friends . Thanks Justin!

Our alarm company messed up our thermostat when they installed their equipment. We called Five Star…read moreto come and install a Nest thermostat that they recommended. Best decision ever! They were so professional, responsive, and fast! Tanner, the super swole tech, had us up and running in no time. He tested everything to make sure we were good before he finished, and left the area spotless. I called at 1 pm, and he was done by 6:30 pm the same day. Thank you for getting us cooled down so fast! Highly recommend Five Star!!

We have used them previously for plumbing problems, then today (New Year's Eve) our furnace stopped…read moreworking. Can't believe they were there within an hour on a holiday. Zack was our service man today. Steve, Braden and Nathaniel helped us in the past. Great company that follows through. Good technicians. Fair prices.

Got a few quotes. First ones after posting project were ridiculous. Marlin called this morning,…read morecame by within two hours. Got photos and provided a quote (about 35% less than Home Depots quote!). Said if I wanted they could do it the same afternoon. There was a couple bumps in the road getting my install done. Leak, bad main pipe needed repair. They did it and did not ding me for it. Clean job. Friendly staff. Definitely recommend.

Excellent troubleshooting and quality repairs. Michael and his team deserve strong accolades for…read morea job well done.

Had the whole home repipe and other services done, Thank you for the quick service and following up…read morewith my concerns. Great job, commendable and if I ever have trouble again first ones I'll call thank you.

The service was proven to be honest, concise, efficient, educational, professional all of which…read moreencompasses quality and value. Thank you Sammy and team!! You Rock!!

They did a great job, the guy was GREAT- I had a black mold issue and he explained the process of…read moregetting the bathroom up and running. Had the Eric with Edge Restoration come by and access the situation- he in turn got his men out that afternoon and they said once everything was mold free the cabinet guy would contact me- well, that was Good Friday and no one has ever contacted me. I have called and left messages for Eric who said he was part owner but he has never returned my call. So the bathroom has been not useable since April 2nd

Southwest Cooling and Heating is definitely my go to service providers. They're very prompt and…read moreknowledgeable about their work. They do a great job explaining things. They will also send you pictures of readings which is great for book keeping. Very pleased!

Michael is wonderful, very thorough & just sooo nice! Southwest's is extremely helpful, prompt &…read morepleasant to arrange appointments & answer any questions. I always feel I can trust them with any maintenance that is needed.