If this body shop is your only option, then you need to know the following. Before you do anything, have a written note signed by whoever attends to you (most likely Nick) saying 'all parts replaced/changed must be returned to you'. 2. The moment you receive a quote from your insurance company after the adjuster has come to review the damage to your car and you see an exceptionally high charge, call your insurance company and ask them to stop the PAYMENT immediately. Go pick up your car, go somewhere else and request that the money be transferred to you. If eventually he's your only option, add additional 2 weeks to whatever timeline he gives to you for the readiness of your car. Once your car is done and he does not give you the parts replaced or your car isnt what you expect it to be, report him to the Attorney general's office. Check their website for information needed. Be prepared for intimidation from Nick. Be prepared for ultimate lies from Nick. Be careful when responding to his intimidation. His goal is to turn you into the abuser. Be prepared for a company that doesn't pick up their phone neither returns phone calls. Ultimately, be a step ahead. You can have a body camera attached on you or probably have your phone on voice record ANYTIME you have an encounter with Nick. I wish you all the best. read more

Run away from this workshop, they destroyed my vehicle, a 2023 Mitsubishi Eclipse, they are scammers, they don't trust anyone, these people pose as Victory Mitsubishi workers saying that they work for them to deceive the client, Nicholas Caspare, the owner of the The workshop destroyed my vehicle instead of repairing it, left it destroyed, put used parts on it and charged the insurance as new, made dents on the vehicle everywhere, charged for work that was not done, the vehicle was dirty on the outside and inside with some white stains and full of dirt, the vehicle is missing parts and many pieces were stolen from the interior. When you complain to them they want to intimidate you by raising their voices in a threatening and aggressive manner. Please pay attention to the comments so you don't have a bad time or let them scam you. At first they will tell you that they will finish the car in 2 weeks and it is a trap, it takes 7 weeks minimum, and then they will deliver the vehicle destroyed and devalued. If you have been a victim of these people, do not just file a complaint with the BBB, you can file a complaint with the DMV using form VS35, file a complaint with the NY ATTORNEY GENERAL at ag.ny.gov or call the number 212-416-8000, you can also make complaints to the NEW YORK CITY DEPARTMENT OF CONSUMER, also to the FEDERAL TRADE COMMISSION by calling 1-877-382-4357, you can also contact 7 ON YOUR SIDE , FILE A CIVIL SUIT, if you want to sue them, their business CMB COLLISON will not be active as a company because it uses a fictitious name, SUE THEM UNDER THE NAME SRC COLLISION INC, COMPANY NUMBER 3985614, it has been an unpleasant and frustrating experience that I would not have room for describe here, please stay away from CMB COLLISION, DON'T TRUST!. COMPLAINT, COMPLAINT, TAKE PHOTOS, VIDEOS THE DAY YOU PICK UP YOUR VEHICLE IF YOU HAVE BEEN ABUSED AND SCAMMED BY THESE PEOPLE AND DON'T STAY IF YOU CROSS YOUR ARMS, COMPLAIN, COMPLAINT. read more

do not take ur car here . they do it communicate with u about ur car they will have the car sitting in there shop order pieces they don't put on ur car and they scam your insurance. nick and Orlando are scammers. and do bare min work to ur car it's just painted pretty for all the thousands they are paid thru insurance and then don't wanna fix what they never fix to begin with. do not go here !!!!! read more

Horrendous experience with these people. Avoid at all costs, plenty of alternatives in the area. They didn't do any of the work they were supposed to and brought the wrong car to the people who were. Now in the hole 2K for work that anywhere else would have been a smooth process. Thieves is the perfect word. read more

I had a terrible experience with these people. My car was hit by a drunk driver while it was parked and a cmb collision tow truck came. They promised me they will take care of my car. Instead of taking car of me they stole parts from my car and charged me insane storage fees. Unfortunately for me i didnt take any pictures of my car in order to sue them for what they did to my car. read more

I bought my car to CMB Collisions in October 2022 under the impression they were a Mitsubishi dealership. I explained I was in an accident last year October 2021 and would like to fix the damage that was done. The owner explained to me although it has been a year, he can get more money out of the claim to fix the damages to my car and my only out of pocket expense would be $1200 for extra repairs that were not included in the claim. He originally told me my insurance only gave him $1600, which would be fair to pay him $1200. However, when I reached out to my insurance, I was told he received $3640.90. The owner Nick was still looking to receive an out of pocket expense of $1200 from me. This mishap confused me and made me feel that he was trying to scam me out of more money when my insurance told me I was only suppose to give him $500 deductible. When I went to pick my car up, I tried to go over the supplement that Nick submitted to my insurance, however, Nick was very nasty and argumentative towards me. I am 7 months pregnant. He kept talking over me and refused to let me speak my concerns. I ended up calling my insurance adjuster who explained me to Nick only submitted the damage related to the accident so if he did additional work, he is owed the money. I had no problem with paying the money and paid him. My issue was his lack of professionalism. Nick told me my car would be ready in 10 days. He took 5-6 weeks to complete the work. He claimed the additional work he did were new parts but they weren't and I can tell he probably spray painted over some light scratches. He did replace my mirror. He used my old arm rest when we agreed on a new armrest replacement. He refused to communicate with me to try to get a better understanding on what he was doing with my car all this time. All of this could have been avoided had he just been upfront, professional and communicative. He was extremely rude, arrogant and threatened to not release my car. Missing car door part. read more

This Place is an insurance scam shop that charged geico $5000 in repairs but placed only used parts with visible wear on my vehicle. Owner flat out lied about repairs when confronted about wrong size window placed on rear and painted over used parts to repair a brand new truck. If you have a gripe with him expect him to try to intimidate unsatisfied customers with dumb looking goons standing around the office as if to put fear in people. it's actually hilarious how he thinks this works in the Bronx of all places, must be the roids. Better business bureau was contacted. read more

I would urge anyone looking for a good collision place to look past these thieves. They overcharged my insurance company almost triple the rates I got previously got from 5 other places. How they get you is that they won't give you a estimated price until they're done with your car. Criminals and hustlers is what they are. My car has to go back tomorrow. read more

I was recommended to CMB Collision by my neighbor and was very happy that I used them. Not only does my truck look great, but the way I was treated was really nice too. Took care of everything for me.. read more

this is a grate location the work is our of this world we use CMB for the last 5yrs our standing work performance customer service is on point clean and respectful interment.... we love ya thanks again read more