If I could give it 10 stars it would not be enough! I am such a difficult draw and I trust Ruth not…read moreto hurt me to get all the Doctor's orders correctly and on time. They are wonderful

On March 24, 2023 I was in this lab for blood tests. The procedure was not performed. I was…read moreattended by the employee Susan who had already debited 70 dollars on my debit card. As the exam was not done; she had to refund the card. She didn't know how to use the machine; she had to ask for help. After apparently getting it, she told me that in a few days the return would be done. This refund has not been made as of today, July 28th. I've been to the lab several times and it's always the same story. Hang on! Then they said it was a problem with my bank. I went to my bank and there is no problem with my bank. This never happened. The lab error. 3 months without refunding my money. Absurd!!! Return my money!!!

I am very fortunate to have found Doctor Cilliani. He has been my family physician for…read moreapproximately 7 years. Two things that really set him apart from other doctors I have had: 1) he takes time with his patients and listens to them, and 2) he keeps up to date on the science and what is going on in the medical field. In addition, it is obvious he truly cares about his patients, for he emphasizes preventative health measures and lifestyle changes. Finally, the staff are very warm and welcoming. I highly recommend Popular Medical Clinic.

I've been coming here since I was 5 years old. Now at 46 I still get the excellent care. Gemma and…read moreDestiny are gems at the office. Dr. Cilliani and all the Drs are great!

I highly recommend this service. I was able to conveniently select a test and book an appointment,…read moreall done online. I visited the lab for the blood drawing and left within 15 minutes. Two days later, I received the test results in a user-friendly report via email. Additionally, I received a friendly phone call to remind me that the results had been sent.

If I could give 0 I would. I had an 8:30a appointment, took time off work. Arrive right at 8:30a,…read moreknock and no answer, call and no answer. I knock and call for the next 15 minutes. Then I have to schedule another appointment at another facility miles away. Finally 45 minutes later I get a call back saying they had a scheduling issue and opened late. No once called me in advance to warn me even though I had an appointment. I have never even experienced anything like this. As whoever it was tried apologize he just kept asking questions for what reason I don't know. Whatever your testing needs are I would suggest Quest or any other group besides ARCpoint Labs and any of its other locations

Good experience coming here; they have fair prices compared to other locations. Fast results,…read morerecommend you use them! Staff was welcoming and worked fast! Thank you guys

Very fast and friendly! Dr. Sunita facilitated the process and was very helpful. I would recommend…read morethis place to anyone else!

When I came the first time, while it was closed on 06/26/2026, I found the sign hard to read as I…read morecame up the street from Hemlock into the parking lot. However, I was able to find it which is in the grey building and once you walk into the building entrance it is located on the left where there is a bench. There is an entrance door with the schedule and a QR code with information on how to schedule an appointment here. You could come as a walk-in too. I had scheduled an appointment via phone where I had to talk to an automated system and get an appointment confirmation number. I recommend writing down or taking note of your confirmation number because when I checked in today (06/29/2026) the Quest Diagnostics system mentioned there was no appointment for me using my name, birthday, and phone number. When I used the appointment confirmation code, it confirmed I had an appointment so MAKE SURE TO GET CONFIRMATION NUMBER in case the system wants to make your day challenging. Good thing I came about a little over half an hour earlier because this would have been a potential issue for me to be seen quicker or at the time I scheduled. Also, MAKE SURE TO BRING YOUR ID and INSURANCE CARDS where you will be scanning them near the bottom right side of the iPad check-in monitors. In terms of the type of care I received a serum blood test for my metabolic panel and pregnancy, the quality of the care was straightforward and fast. I sat down in the chair where there is an armrest. Gave the paperwork order for my bloodwork to the phlebotomist. She verified my basic information and then started to feel out my veins on my arm. She was able to find my vein with no issue which was relieving for me because I've had many times where I'm a "hard stick" where I've been poked multiple times before getting any blood drawn so that was nice. I liked that she was mindful of my name being spelled correctly and that my information was correct. Thank you.

Absolutely unacceptable experience at Quest Diagnostics. We…read morescheduled an appointment online and arrived on time, but still had to wait nearly 40 minutes to be seen -- with a 1-year-old baby in hand. When we were finally called in, they informed us they had run out of baby needles and sent us to a different location 20 minutes away. At the second location, we were forced to wait as walk-ins for over an hour. Even worse, they were out of baby vials (blood tubes) and couldn't draw all the labs in one go. The staff was clearly unprepared -- they didn't know how to split the labs or calculate how much blood could be safely drawn based on my baby's weight. The whole ordeal lasted over 3.5 hours. At no point did anyone take responsibility or show any concern for the fact that we were dealing with a small child. We had disclosed this information when booking the appointment. Why weren't we notified about the lack of appropriate equipment before we arrived? This experience was not only a massive waste of time but also incredibly stressful and frustrating. Quest Diagnostics showed a complete lack of professionalism, communication, and respect for patients -- especially infants. We will not be returning.

Shoghla from nova diagnostic labs has been a wonderful and exceptionally helpful in not only…read morenotifying about my mother's appointment but also in following up. shoghla called me saying she had tried several phone numbers for my mother to no avail until she was able to reach me. She kept in touch with me to make sure my mother would receive the notice for an urgent upcoming lab draw required by her doctor. Her follow up was exceptional. I very much appreciated her efforts and dedication to her patients. Thank you very much for such great employee.

10/10 service! I was able to get my blood drawn quickly and with great care. The worker Jayda was…read morethe sweetest and was very professional. Santa Marya clinic can get busy but she is efficient when it comes to being organized and getting patients done in a timely manner!

Such a convenient service to use during covid for blood draws, urine testing, covid antibody…read moretesting at the comfort of your homes backyard. They mask up and take extra precautions and respectful of your request. Only deducting one star because if the First Lady I interacting wasn't responding to my messages and calls. I think that lady doesn't work there anymore. The encounters after we're all quite pleasant.

As far as employment. When I tell you these people completely ghosted me, I was completely hurt by…read moreit. Especially of the fact that the founder, CJ Johnson, offered an opportunity when I was ready. They [he] gave me the run around. Then to finally have him connect me to one of his supervisors or whatever his title was, only to continue the run around and given false hope. It wasn't my job performance or anything negative on my end, and I'm confident about that. Pretty sure these reviews are for customer review purposes but anybody digging for more info about this establishment, I wanted to put this out there however and wherever. Really disappointed that they crush and individial's opportunity (me) the way they did. Very unprofessional on their end.

Went in for an appointment today. I had called yesterday and the automated announcement suggested…read moreto make an appointment to minimize wait times. Online appointment on their website was easy. Pretty efficient process as they sent text reminders with the address and also a reminder to check in by clicking on the link from the text. Once I was in the waiting area, a male staff member came out to let everyone know to pay attention to the screen to make sure our names show up and how many people are on the wait list. He explained that the ones who made appointments are given priority. He also asked for everyone's patience as there were 23 people waiting with 5 phlebotomists. I really appreciate that he set the right expectations. I was assigned to Kim and she was amazing! Really nice, friendly, helped make me feel at ease and best of all, it didn't hurt when she poked my skin with the needle. Thank you!!! I was in and out of there in 20 mins.

I decided to try this place over the other local spot because it had long wait times, even with an…read moreappointment and parking is brutal. Got here not only is there tons of parking and it's free. They got me in within five minutes of my appointment time. Rodrigo was my phlebotomist and he did the best blood draw I've ever had done. He also caught on my next labs that the test I'm having done needs to be done 7-9am, that was great because I already booked my appointment for 10 and had time to change it. Great catch on his part! Highly recommend this lab.