Had swelling,stiffness, and pain in my shoulders and hips. Took tynenok which did not help. Was…read moreexrayed and told I had arthritis.after two extremly uncomfortable days. I went to Va urgent care and was diagnosed with pmr. was given prednisone which gave quick relief. I think the Dr. thought I was seeking drugs and missed the pmr symptoms. Too quick to judge

Brought my son in there today who has a complex and extensive medical history and wouldn't suggest…read morebringing a dog there for care. Worst patient care. Our nurse never came in. Waited 2 hours in a room with a blatant lie of, "the nurse will be right in!" The nurses and providers were at the nurses station the entire time, smoking and joking. Zero regard for patients. We left. Elliot Hospital has become such a joke. Steer clear!!!!

I went this morning with my husband to get COVID-19 tested. No appointment was required but…read moresurprisingly it didn't take long. ODennis was fantastic as well as Giselle!! Everything was explained in depth. Though it is such a stressful time for healthcare workers, we could not have received better care. Thank you!! A+ in every way!!

If you need to be seen urgently then this is not the place to go, they'll have you wait for hours…read morebefore you are checked in on.

Small office but Dr Lisa has a Hugh heart for her patients. She is not hurried to get you out of…read moreher office instead, she takes the time to care for you as a person and not just a number in the medical system. She makes you feel comfortable, heard and respected and these are wonderful traits of a good doctor and person. She's excellent in following up with patients needs, referrals as well as checking in on patients. I highly recommend her to any one who needs a caring doctor.

From the owner: PriorityDirectMED is a primary and urgent care clinic located in Bedford, New Hampshire, dedicated…read moreto providing accessible, high-quality medical services that are both convenient and cost-effective. They offer a comprehensive range of services, including routine check-ups, urgent care, DOT exams, weight loss programs, STI testing and treatment, and sports physicals. PriorityDirectMED accepts major insurance plans like Anthem Blue Cross Blue Shield, Aetna, and Cigna, catering to both members and non-members. Their commitment to short wait times, personalized care, and a patient-first approach makes them a standout choice for families and individuals seeking comprehensive healthcare services in the Bedford area. What sets PriorityDirectMED apart is its unique membership model. For an annual fee of $599, members receive unlimited primary and urgent care appointments with no co-pays, access to same-day appointments, extended hours, and on-site lab services at no extra charge. This model eliminates the need for insurance interference, providing direct access to healthcare providers.

If I could give zero stars, I would. After a week of feeling…read morelike I was breathing underwater, my face was going to fall off, and pressure headaches, I checked the wait time. 15 minutes sounded doable. 45 minutes after checking in, I was brought into a room and my vitals taken. I was told I would be receiving an x-ray and some diagnostic testing. When the doctor came in, he told me that coughs last an average of 18 days so my 10 days sick didn't seem to phase him. He didn't even do an exam - didn't even touch his stethoscope. Spent 35 seconds with me. When I started to cry out of frustration, he asked me if I needed a minute or if he could show me the exit. Later that day I was diagnosed with double Pnuemonia and a sinus infection.

Normally I have great experiences at this urgent care, as I'm a mom with two kids in Bedford we are…read morehere quite often. Anyway, this visit was for me (second one and the same week) I returned after a suspected ear infection that continued to grow worse. The doctor who handled me was great, the nurse on the other hand terrible. She had light blonde super curly hair- something on her name badge that said "if I'm late, it's because I saw a dog". I'm saying this because I do hope management sees. Unfortunately, I couldn't see her full name as her hair covered a portion of her name tag all I could get was "drey" and of course she walked in the room didn't even introduce herself. Anyway, she had terrible bedside manner & seemed really irritated to be working on a Sunday as a nurse. As we finished I said well if I'm not feeling any better should I just go to ER? She looked at me like I was crazy and said "idk? go to an ENT or something?" I was like I'll Just take the discharge paperwork, she couldn't even go confirm with the doctor. Turns out the pain was shingles and I'm lucky to have went to the ER the following day. Some people truly are meant to be nurses, this one was NOT.

Absolutely useless! The receptionist was lost which was the first sign of the level of care you…read more may get. The medical assistant was pleasant which was the only respectable part of my visit. I have a severe sinus infection and my throat feels like its on fire! Coughing up the grossest mucus which confirms I need antibiotics. I am left with well we can't do that, for now go home take over the counter meds and steam showers. I feel like death and that's your suggestion Dr Google! Don't waste your time here!

Quick service and caring staff. The team was great at getting me in and seen quickly when I had the…read moreflu. NP McMurray was great!

Extremely long wait and bad queue management. After a 2 hr wait time, they prioritized virtual…read morewalk-ins while that option was not initially offered. Further when talked with office staff, they were not friendly and do not offer any explanations.

As a retired RN, I was skeptical of seeing someone other than my PCP, but I was very impressed with…read morethe provider. In fact, I may look into ConvenientMD Primary Care when it opens.

My mom had hip surgery here and then stayed on at their rehab facility on the seventh floor…read moreafterwards. The quality of care was excellent! Wow! Everyone we encountered from doctors to nurses to PT and OT staff were super friendly and caring!! The food menu is truly amazing! I was blown away by how many choices there are for every meal, and mom said everything was quite delicious! The only drawbacks are that the facility itself seems to be showing its age, and parking was a bit of a pain. They do have complimentary valet parking on weekdays, though!

This ER needs to do better! The staff is crazy rude! My husband was brought in to C29, he said that…read moreit has a horrible odor! (Think raw sewage) he was told it's cleaning solution, nope! It smelled like this the night before too and never got any better! He was given a lunch tray and when he mentioned that there is no table, he was told they would find him one, after waiting for some time, he pushed the call button, mentioned that he would like a table, the nurse snapped at him. He never got the table. Needless to say, between no table and the smell, he didn't eat his lunch. Oh, the curtain is pulled and no one comes in to check on him! Poor quality of care.

I'm a 65 years old man who hasn't been to the doctor for a cold/ sinus issue in years!!…read moreWas supposed to be seen by a NP Daniel, but was seen by her trainee who determined I did not need antibiotic after bad sinus pain and discharge for 2 weeks. Daniel concurred with the trainee diagnosis and they completely wasted my time. I am leaving on vacation and they just said call on Friday if you still feel bad.

This review is of the office management at this practice, not the doctors or medical care. Waited…read more40 minutes in the room with no updates from staff on the doctor running behind. Expressed my concerns to the front desk who lacked any interest and was dismissive, offering excuses instead of an apology or accountability for a doctor that is known to run behind. Office management should be more proactive and allot larger appointment segments for doctors who frequently run behind or schedule less patients. Office management needs customer service training. Practice should consider informing patients upon arrival of the doctors schedule for transparency and setting expectations for wait time or proactively offer to reschedule if running past a certain time.

Horrible, unhelpful, don't care about patients. Avoid this place. Shocking how unwilling they are…read moreto even do basic care.

I just went here for a physical, and they open at 7. The staff is extremely efficient, especially…read morethe girl that checks people in. People can be very rude when things get behind, and she handled them like a pro! Stephanie brought me in for the vitals and once again awesome attitude and conversation! I would definitely recommend going here, the staff should get raises all around for being so happy and professional