Worst company to deal with I have had them for 16 years , and now they send me bills or minimal…read moreusage $84.00 my yank is at 30% and I asked why they didn't deliver They said I didn't call Last year went through the same thing and they were going to deliver once a year.they said I was wrong ... they have on file my old phone number from 15 years ago and said I am only here in the summer .Geeze I have lived here for over 15 years full time year round. And be aware they charge to take the tank away when you switch companies ,unless you use up the gas . So drain the tank before you switch.I don't even want to give them 1 star but it won't post unless I do

Absolutely the worst customer service on the planet!!! Called (4) times in two weeks to the number…read moreprovided; 2 times I never got through after being on hold for an hour. The third time I got through and was told I would get a call back, nope, never happened. The fourth time I was on hold for 3 hours, connected with a representative, was told she needed to transfer me to "new customer set up" but looped me back to the same prompt system I was on hold with for 3 hours. After being on hold for another hour I was connected to a rep and again transferred to another agent, this time in Canada. I don't live in Canada. She asked me to hold and she will connect me with someone in the USA and guess what....disconnected. I've never in my life had so much trouble trying to give a company money for service. Stay clear of Rymes Oil and Propane and consequently the parent company, Superior Oil. The worst. -Mike in NH

Generally good and reliable. Had some hiccups over the years but we're handled by the management…read moreonce brought to their attention.

Everything and everyone is first rate. Truly the best company to work with. From the service…read moredepartment to the delivery all is great.

Terribly run, I work right around the corner and this station is always higher priced than other…read moreones, even other Irving stations. Seems that a few pumps are always out of service, or for some reason they're only accepting cash. Another franchisee really needs to take this one over.

You can tell you're in the middle of nowhere by the fact that there's only two sets of pumps. The…read moreconvenience store is this tiny little thing that you need to climb three stairs to get into. While they do have coffee, why I'm not too sure with a Dunkin Donuts across the street, there are no fountain drinks available at this location. For those camping they do offer propane tank for exchange.

So as a widower whose wife used to handle the utilities I feel really taken advantage of by Eastern…read morePropane. I hate bills so I did a pre-buy in June for 2.05, paid in full. Then in July the association got an offer of 1.94 on a prebuy from Eastern. Since I had not signed the original contract they honored the price, but were really vague about how the credit would be applied and refused to mail me a check for the difference. If Mr Clement and Eastern need my $102 that bad u feel sorry for them. BUT IT GETS BETTER..,actually worse. Dead River approaches the association and offers 1.79 a gallon. This is a warning to read the prebuy contract(who does really)with Eastern. In a rude way I was told you're locked in...nothing we can do. Plus "we don't know how Dead River is doing it. Really. Either Dead River is a much smarter more efficient company, or Eastern essentially said too bad dummy. Great way to build a customer base. BUT WAIT I said that I wasn't feeling very warm and fuzzy with Eastern so I asked what happens if there is a balance at the end of the season. Now bare in mind I had already told the girl I would no longer be a customer next year. She said we will apply it to next year, but if I insisted they charge a .50 per gallon fee. So something I paid for gets docked for what? Greed I guess. So stay away from Eastern, cash...not the customer...is king.

This is a buyer beware. We have two large propane tanks. The only item we run off those propane…read moretanks as our generator. I was billed on January 16 for $758 because they filled both tanks then I get a bill today for $320 I know they haven't been back to refill so when I called it's because I didn't meet the quota of 190 gallons in the previous year so they pick a random number and charge you that, when I called she said it's in your contract which by the way I got in 2014. She sent the contract to me nowhere in there does it say specifically how many gallons you need to get per size of your tank per year to avoid this number that they pick out of the blue because that's also not written down in the contract. So beware they can pick numbers whatever numbers they want because they don't have a chart that says if your tank is this much, you must fill this much to avoid the rental charge. It's a really shitty company to deal with they just give you nothing but the OK sorry ma'am sorry ma'am, and they try to say that it's in their contract and their contract is so obtuse. It makes no sense! if you are considering getting a propane company make sure you ask about their rental fee if you don't get enough gallons. they don't know what they're talking about and they can't give you a concrete number don't use Eastern propane you'll be sorry.

Horrible customer service. I have been to this location twice and both time were disappointing…read more I tried to use a gift card I had and was told that they aren't set up to take them????

Jen, thank you for your excellent customer service in helping us find the perfect S hook to fit our…read morehummingbird feeder. We went to 2 other stores and we did not find what we are looking for and no one even offered to help. I would highly recommend your store and I'll definitely be back again in the future!

I had an emergency because my Viessmann boiler died. After discussing my emergency with Ryan…read moreJackson of DF Richard Energy, he assured me they would try and get out to see what the problem was. Bottom line is that they resolved the issue with my Viessmann boiler and will gain another customer this spring when they start adding new customers again.

I just switched from my old company my first appointment went well. The team was here today to…read moreswitch the propane tanks they did an excellent job and cleaned up the old propane lines originally done by my old company. I am very pleased, they answer the phone, do what they say they are going to do and have a great attitude. I give them a high recommendation.

DO NOT USE THIS COMPANY if you have any choice, . I moved into my new apartment on 12/1/25 and got…read morea bill on December 2nd for 123.37 for 2 days? My bill for the rest of December was around $80.00 . Rymes Superior Plus is the worst company to deal with. Customer service is so awful you never get to talk with anyone, and if you are lucky enough that someone answers They just keep telling you that they will call you back and never do. I CALL THE BBB to report them. They just do not care. I have no choice to use this company as were I live only has their tanks. I hate this company and I am going to take them to small claims court to get my money back. They steal form their customers. If I could give 0 stars I would!

Hello, extremely disappointed in the fact that within one year of living in Laconia , we have…read morecalled five times and the answering service apologized and stated that the scheduler was out sick. We are on a twenty five day rotation and for what ever reason we cannot be taken care of. Are we too small iof a fish in the ocean?? No manager or employee has called us back to apologize or accommodate us. Have to wait till Monday! Hope we don't run out of oil after day 38. Hope we can get some answers !! Art Cornellier

I live in the area but rarely try Skeehans/// Stopped to buy a 16oz Coleman propane bottle for my…read morebug fogger. They charged me 17.99 I was aghast.. bought it but checked the ACE Hardware price and it was $7.99! They are both across from campgrounds.. It seems like one finds the opportunity to charge the sh** based on the need campers have for this product in camp cooking! Its called gouging! Shame Shame Shame!

On April 10th, 2024, my Wife called and spoke with Joseph Fisher at Skehan Home Center, in the…read moremorning. As "Life" happened, we got delayed, and arrived @ Skehan Home Center minutes before closing time... In Minutes, we were "In & OUT", by experts, helping us, every step of the way.... From Start to FINISH, Our "Customer Service Experience was #1, Perfect! Kudo's to everyone at Skeehan Home Center in Center Ossipee, NH! My Wife & I hope this review helps you folks out. We Appreciate ALL You DID for us, and will refer others to Skehan Home Center. Blessings on you! Sincerely, JP & Elisabeth Swiriduk, Tamworth, NH.

NON-responsive after customer service promised callback directly before end-of-day…read more.. NO callbacks or reconnect after several attempts? need of boiler replacement ... so not small job either... DO NOT recommend!

Great Sevice ! Their response time is excellent as well as their service. I have been using them…read morefor over 30 years.

Irregular hours. Inconsistent with the 24 hours…read more Never know if they'll be open until you get there.

7/11 has us by the short hairs it's the only game in town .but boy I have been around but I never…read morewas treated so badly buy the guy (and I use that word loosley)that was working Thanksgiving afternoon. I'm a regular (was) how does he find his way home after work.definetly a poor soul who needs therapy