It can be challenging to shop insurance but Phil and Neal made my experience super pleasant. I…read morealways received timely and honest answers to all of my questions. My husband and I use them for both home (primary and rental properties) as well as our auto policies. Even if you aren't looking to switch insurance carriers, I would strongly suggest giving them a shot!

From the owner: Old Bay Insurance Agencyread more

I would never recommend this group. I have waited three weeks to be contacted back when I thought…read moreit would be the next day. I called once last week and was told that the agent was in but busy and still did not call me back!!

They have always been helpful to myself and others I have sent their way. I've been working with…read morethem for 13+ years. Great staff always pleasant. They have gone above and beyond in my opinion.

Dan Friel is a wonderful example of a man doing a very good job. I have been with State Farm close…read moreto 50 years and have never been disappointed( first agent also very good but retired). His office staff is very good and is businesslike, making the client feel well served and solved problems quickly. E H

We have been a State Farm family for over 20 years. Dan definitely makes us feel well cared for. I…read morealways feel as though I can pick up the phone and call when ever I have a problem. The story I always tell about Dan that will give a clear picture of how amazing he is - is the following. We had just had a major hurricane come through and a rather large tree had fallen on our shed, destroying it. Dan promptly came out to examine the damage. This is not the extraordinary part. As he was leaving he noticed we had carpet out front for the trash. He inquired about it and we explained that due to power loss our sump pump was not working and our basement flooded. His response - "Your covered for that." Seriously - who gets that kind of service and knowledge about you as a customer. No one better!!

Expensive, poor communication, not a good company. Customer of 24 years, they had 2 cars, a…read moremotorhome and our home and cancelling all. Absolutely horrible to work with!

I don't even have them and never will. Prospective clients beware: their projected image of…read morehelpfulness and authenticity is a farce. In the last year they have dropped clients who USED THEIR POLICY "too much" in 5 years despite having been clients for literally decades with multiple coverages. Additionally, while a client of theirs is planning a move, account managers like Sherry have been absolutely NO help in the process. They have threatened to fine their client for "being uninsured" despite having insurance with a different company if they cancel their coverage with Erie before turning in MD license plates. Erie is requiring them to turn in their plates DESPITE continuing to live in the MD area while being covered by a different insurance. It makes no sense. Meaning they are requiring a car to be on the road without license plates (obviously illegal) or continue paying for coverage on a car they won't insure and don't have to. It's literal theft. All the while, they offer ZERO suggestions of maintaining legal driving practices. Option like temporary tag options with the DMV or a car dealer. Don't bother with this company.

All are satisfactorily got it right for a reliable car insurance company @ Debbie Harts branch of…read moreStateFarm Annapolis , staff are knowledgeable .

Absolutely great customer service! Debbie always does what she says, calls you back, and goes…read morebeyond what is required. I would recommend her for insurance and investment products.

This review is for Ms. Harris in the Annapolis office; with whom I worked to (re)insure our…read morevehicles, homeowners insurance and an umbrella policy. Ms. Harris was very professional, responsive and helpful, answering all of my questions in a prompt manner. A good impression for Geico, which we had been insured with for over 30 years before switching to another local company because of an issue with our homeowner's insurance. I would definitely work with her again.

I called the 1-800 Geico number to get a quote for auto insurance and home insurance. The woman I…read morespoke with was wonderful and very helpful. However, I was then connected to the local Annapolis office. The agent there was terrible; he increased my auto insurance coverage beyond what I said I wanted without my permission and then basically tried to scare me into keeping the more expensive coverage. I decided these were not the people I wanted to work with so I took my business elsewhere. Lo and behold, a few months later, I started getting bills for the home insurance policy through Geico. I called and cancelled the policy and was told that it would be backdated so that I would owe no money since I have an actual policy with a company that treated me with dignity and respect, unlike the local Geico agent. However, I recently got a bill from a collection agency for this nonexistent homeowners insurance that I never actually signed up for. At lot of wasted time and energy has gone into getting this policy that I never wanted cancelled. I recommend looking elsewhere for an insurance agent.

Wonderful folks to deal with! I have used them for marine coverage for several years and they have…read morebeen professional and responsive whenever I called. I would recommend them without reservation!

From the owner: Kindness nurtures the soul. With 37 years in insurance, representing State Farm, I serve Annapolis,…read moreMD, and nearby areas. Our vision prioritizes customers' interests, delivering exceptional service. We provide insurance needs, aiming to exceed expectations. Success is measured by loyal State Farm customers. License #: MD-171402