This Coach store is located in the Outlets at Burlington in Burlington, Washington. My wife and her aunt from Canada wanted to check it out. Why am I not surprised. ;) I stayed for a few minutes. Out of the 3 Coach outlet stores we stopped in on this road trip, this branch was the smallest. Other than the smaller square footage, it looked like a normal Coach store. After those first few minutes passed, I told my wife that I would fill up the tank at Costco first then come back to pick them up. Well, when I came back....they were gone. The staff members who were there just totally ignored me. Very rude ladies who were no help to me at all. My wife was happy cause she found the same purse here that she had purchased in Oregon. It was the same price, but she saved on taxes by purchasing in Oregon. Her aunt was happy because the Coach purse she purchased here is so much less expensive here than in Vancouver. So, probably 4 stars if auntie had written this review. 3 stars if my wife had written this review. Only 2 stars from me. read more

Coach - Leather Goods Near Me - Burlington, Washington

after Christmas shopping difficult to find parking near the store not a lot of choices attentive service should have mentioned offers though good location near Mall and Costco read more

Coach - Leather Goods Near Me - Burlington, Washington

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My friend and I went into the store today to browse and the two ladies greeted us with thinly veiled hostility as if they were sickened we were in their store. Will judge you if you don't dress like you're rich and don't have to worry about Biden's tax plan. Will come again when dressed in a pin stripe suit. read more

They had some killer deals over the weekend so I decided to stop in while at the Outlets. This location is smaller than the Tulalip one which is fine if you are not in the market for Men's goods. If you are, you will not find them here. I was greeted when I came in but really didn't have any other interaction with the employees which is fine, I didn't need any help. I would stop back in if I am in the area. read more

Yes, the Coach Factory store has the best prices on Coach bags, but the customer service is NOTHING LIKE a regular Coach store. I brought in a Coach bag I'd bought less than a year before (bought at a regular Coach store, not this factory store) that was wearing prematurely. They agreed to send it in for repair, which they said takes 4-6 weeks but is usually less. Three weeks later, I called Coach to check the status. My bag had ONLY JUST ARRIVED and I needed to wait ANOTHER 4-6 weeks from when the repair center received it. The people at the store implied that the time to get it back would be shorter, didn't mention that that clock would start ticking AFTER it was shipped, and then HELD ONTO IT for weeks. After spending hundreds of dollars on a purse in order to avoid these sorts of petty hassles, I'm pissed. read more

Prob. a 4 star for the women, hear it's good selection since most women raid the Tulalip location, but this one is bright, friendly staff at the front always giving out crazy-ass deals, like 50% to 65% off some clearance items. Picked up man-purse/knapsack, just enough to fit a mini-ipad and a bunch of cell phones, wallet & keys, reg price $198, got it for just $45, taxes all in! Happy camper but the men's section, if you can even call it, really sucks. Just wallets & belts. read more

Find it funny so many guys give this place low reviews due to not having men's apparel. Personally Coach is more popular with Women take your metro diaper off I come here to spoil the ladies and like at a discount they all can get something on my dime. Men go to Ferragamo or Poppington Cole Haan depending if you shop on a budget or stick to H&M you sound broke lonely and cheap giving low scores. THEservice everytimE IS AWESOME read more

Coach - Men treat them right and they will buy you something as they shop for their bags shoes and such - Leather Goods Near Me - Burlington, Washington

Today I went looking for a new purse. Me and my husband and I were not greeted . Then the door greeter started following us for . ( am Hispanic and my husband is black) no reason then the proceeds ask us are names? When the hell do department stores start asking their customers for their names? I will not be shopping there again . If giving my name is a requirement to shop at your location . read more

AHHHHHH! I am in LOVE with this place! Handbags are one of my vices and this store has it all. Not only do they have THE BEST prices on Coach bags, they add on by having 20% off on top of the 50% off on top of the marked down price of the outlet store. Yes, you read it right, I received 70% off on top of the marked down price today on my purchase of a handbag, purse and key chain. For the price I paid here I could have sniffed the inside of one in the Canadian stores and that is about it. This is my 3rd time purchasing from here and I am NEVER disappointed. I have already dropped the hints for this years birthday prezzie! read more

ouch i want to give less stars but that would be to the impact on my wallet. Service was fairly good considering there are so many shoppers. You can tell the Canadians..many wore their Remembrance Day red furry on their clothes proudly (as they should--I think it's like Veteran's Day). Anyways, packed store...they were almost ready to create a line to wait but weather outside is cold (if I had to wait, it'd definitely be 1 star!). Prices were good. I spoke with the person. The stuff is Coach made and the factory store carries slightly different (older) items. The good thing is that the store says they do not carry subpar quality goods (in case you didn't know, some outlet stores carry lower-quality goods too..). Good to know. read more

At most, one star. Nothing for men....don't waste your time here. Had to get into and out of. Drive to Everett location and skip this location. All stores appear rundown. read more

I would not recommend this particular Coach store. The service is very poor. Most of the sales people just stand around & ignore you & the other say they can't help you, sorry when you have a question. Purchased two items, that didn't seem to help make a difference. I guess that's one huge reason why purchasing "online" is getting so popular! My experience here was awful! read more

BAD PRODUCT, WORSE SERVICE I have been a long time Coach buyer - back when they still made them in USA! The biggest change (besides the quality) is the terrible service. I purchased a bag and mentioned to the sales clerk that my last bag the interior slot for cell phones (which is only stitched down) came out right away - I sewed it down once & it came out again. She told me that she'd never heard of such a thing as did the manager. Well you know it - it happened again with the new bag! My phone is 3"x6" android with no cover, so it wasn't me - just a terrible design that they haven't improved obviously. Anyway - under warranty I took it back. I was offered a new bag or repair. Being the consummate environmentalist, I chose repair. 10 weeks later - still no bag! I went in the store - there were 3 women working and I was the only customer. I told them they could get back the bag from repair, but I wanted a replacement. Apparently 2 managers and a clerk have the authority to do NOTHING. They said I would be contacted by someone in repair, which I wasn't. I finally called them & was promised a new bag, which still hasn't shown up! This has been going on since mid September. UGH. I think they owe ME money for all me time and effort. I think I'll take the bag back - if I ever get it!! read more

We took our truck to have a spray on bedliner installed. It was a four hour process. So we spent the afternoon shopping in Burlington. After our Costco visit (I love Costco and like to visit the different stores in my travels!), we walked back to the outlet mall. First stop was the Christian Book store which was very busy then on to the Coach store. Portia met us at the door and showed me all the sale items. She was so helpful and friendly. When I asked if her name was influenced by Shakespeare, she willingly gave us some interesting information about Ashland, Oregon! She was very representative of all the different clerks that we encountered in our visit to Burlington. What a wonderfully friendly town! I did buy a really nice purse at a great savings! After Christmas sales - awesome! read more