I shopped this location on Veterans Day. I am a young female so usually store associates don't come…read moreup to help. However Betsy helped me shop around while looking for a sweater for the holidays. 10/10 best help i've ever gotten while shopping. she considered my skin tone, what colors i currently wear and what my fashion taste is like.

They have gone back to just carrying Petite and Misses Sizes in store. For us plus size still nice…read moreto be able to see in person and touch. Though disappointing that you can't walk out of the store with your purchase. If ordering in store it is free shipping.

I love their leggings & pants. Just got linen blend pants…read morefor work during the hot summer months and the boyfriend shirts. Also I have gotten awhile ago a rainproof windbreaker with a hood in Navy that I love. Always get more footies socks bundles when I go. I keep loosing them when washing.

Old Navy certainly lives up to it's name, not that its clothes are all navy, which I'm sure they…read moreare but more of the fact that they are o-l-d. What do I mean by this? Well while I have usually been a return customer practically because I am a sucker for clearance items, my visits are become less and less frequent more so then last year. Reason for this? Let me explain... If you were to look in my wardrobe, you would see jackets, shirts, jeans, and shorts that are more then likely from Old Navy. These may look nice at first glance but as time went on after I purchased most of these items, the fabric began to tear and a lot of jeans began to completely fall apart. I would also like to point out I didn't buy these jeans on clearance, they were normal priced, which ran around a hefty price of thirty dollars. Needless to say, I wasn't overly satisfied when my sleek skinny's completely gave out at the knees. I have had similar issues with shirts where the fabric was coming off in small strands that if you started to pull on them, you couldn't stop. Nevertheless, I have ceased purchasing anything from this particular Old Navy for about a year or two now. I can say though that through all the times I have been through here, I have never had a problem with the employees who worked at the register and on the floor. My inquiries about certain items were meant with a positive reception, no huffs or puffs about me "wasting their time" unlike some other "higher-end" department stores. Seeing how I still see most of these employees still working here, it makes the reason to shop here again more welcoming. I'll be a bit more cautious if I decide to initiate shopping here once again. I recommend giving the clothes you are going to buy a good once-over after trying them on to check for any damage or imperfections, it'll save you more money then you think.

I stopped at the mall after work to pick up a few things. I didn't feel like going to the grocery…read morestore, but desperately needed to buy groceries, so that I would have food to eat. I saw this store from a far off distance and thought to myself, "what good luck, a place that sells groceries such as bananas". When I walked in I was wildly confused as there were no bananas, but many clothes. A respectable prank on their part. Anyway, the clothes are very high quality and I would recommend this place for literally anyone.

First let me preface this by saying that I dealt with Banana Republic online and NOT the store at…read moreEastview Mall. I probably should have driven out to the Mall instead of dealing with three online customer service associates who were of no help! The first order I placed online (which included a promo code) did not allow me to change the "ship to" address and defaulted instead to the one they had for my son in CT (I live in the Rochester, NY area). So I called. The associate cancelled that order and sent me an email confirming the cancellation. He advised me to go back to their website and reorder. I did but this time it would not allow me to apply the promo code (said I had already used it). So I called again. This associate re-entered all the information, took my correct shipping and billing address (are the same) and reapplied the promo code. So far so good. She put me on a brief hold and YEP! we got disconnected. So I called back. The third associate could barely communicate in English, and I am very patient and tolerant when English is a second language. She could not figure out how to reapply the promo code to BOTH items on the order. I hung up. I'll to Brook Brothers instead.

I came to the Victor location in order to get fitted for a new suit. As a recent law school grad…read morewho will be in court just about every day for their job, I wanted to make sure that I understood what my measurements were, what styles work best for me, and how I can best move forward as I begin to accumulate suits throughout my career. Here, Ulyana assisted me with picking out various blazers, pants, and dress shirts of varying colors, fabrics, and sizes all while providing me with feedback throughout the process. She was incredibly knowledgeable, attentive, helpful, and friendly as I asked questions and she provided me with her opinion on my fits. Shopping for formalwear on my own tends to overwhelm me pretty easily, so I am grateful that she was able to point me in the right direction with my measurements and what suits I shop for going forward. Thanks again for the help!

In a world of big box stores customer service is generally decent, sometimes great and, in rare…read morecases, exceptional. I have patronized this store over the past 12 years or so and the service has always been great. Last evening, on the recommendation of our corporate CFO, I asked for Wagih Labib... and experienced a whole new level of service that I thought only existed in movies. Wagih sized me up immediately with no need for a measuring tape and went to work. He started with what I was looking for (dress shirts) and went from there. The next thing I knew I was trying on sports coats, pants and shoes. He put together fantastic combinations of colors, ties, belts and even pocket squares that suited me perfectly. He is a true haberdasher and knows his trade and customers well. I felt truly spoiled and, while I generally despise shopping for cloths, I loved every minute of this 1 hour experience with an old school gentleman's gentleman. Beware Wagih Labib though... While he puts the movie shop keepers to shame (with none of the Pretty Woman sucking up by the way,) you are likely to leave with more than you expected... And you will love every minute of it!

This is my go to store for all things under. However, the team that is now at the store is not…read moreonly not friendly and welcoming but they don't have much knowledge about the items they sell. Where are the ladies that were there for many years and knew their product and customers????

I've been needing to get measured for awhile now (and I'm horrible at measuring myself)…read more Other stores either rush through the process or don't inspire confidence. Erin, not only measured me accurately, but listened to what I was looking for and brought me several different options. I look forward to returning in the future.

I want to recognize Alyssa. She treated me and my daughter like we were the only customers in the…read morestore. She took her time with us and we really appreciated her. We visted the store months ago and had horrible service. We thought we would give it another try and we are happy we did. Thank you Alyssa.

I don't know if there's been complete staff turnover since the last time I was here or they just…read morefinally have their act together, but it was a much different experience! The store was even reasonably organized! And during the semi-annual sale, no less! Everyone did a good job with masking, sanitizing, monitoring the number and flow of customers in the store, and staying apart. All of the associates who approached me were helpful, they approached to check in and were not invasive, and they answered my questions as best they could. They even offered me a bag for the board game that I carried in! The only frustrating part is that their fitting rooms are closed, but I understand that's out of their control. I will be back at least one more time in the next week or so to make returns, but I do have 120 days to do so!

Amazing staff with helpful fashion tips. I am from out of town visiting friends and wanted…read moresomething cute since I have been to Windsor before I was somewhat use to the clothing. Loved the vibe and well kept store.

Had to run by the mall to get a dress for a dinner party (was visiting friends in Rochester) and…read moreWindsor is a go to for me. The staff greeted me immediately when I walked in and helped me pick out an outfit with jewelry. They had great visuals and outfits put together on the mannequins to get an idea of what is in season.

I just said yes to the dress at lovely bride and I cannot say enough about how great my experience…read morewas here. I had the wonderful Savannah help me try on dresses and she was so helpful, patient, and fun to work with! I could not be happier with the dress I picked out and I highly highly recommend coming here for wedding dress shopping!

Stepping into Lovely Bride felt like discovering an enchanting secret tucked away in a charming…read morecorner of town. The atmosphere--a delightful blend of vintage whimsy and modern elegance--whispered promises of unforgettable moments. My consultant, an intuitive gem named Jasmine, knew how to navigate my whims with finesse, presenting gowns that danced between classic and avant-garde, all within my budget.The fitting area, transformed into a personal stage, provided a unique backdrop for each dress reveal. With an effortless flow of conversation, Jasmine honed in on my style, leading me to a dress I never anticipated, but instantly felt like a second skin. Leaving Lovely, I felt a sense of assurance and excitement, knowing I had uncovered not just a dress, but an experience that would linger long after the final fitting.