Great service and good advice given when I had a question about caring for a pair of my shoes at home. Friendly owner who takes pride in his work and the long running family business. read more

Shoes have been sitting with this guy for a week and a half and still aren't done. He keeps "forgetting" and then needs to order "parts". Met by excuses and talking at us in circles. Definitely don't waste your time! read more

Ah, your very own shoe cobbler--now that's a rare and wonderful connection! It's amazing to have someone skilled who can breathe new life into your favorite pair of shoes. I bet they keep your footwear in perfect shape. Do you enjoy the craftsmanship, or perhaps have a pair of shoes with a story behind them? read more

I brought my pants in with very specific instructions on what I wanted done. They did not follow my instructions but decided to do what they wanted to do. Their reason was that my idea was not as good as theirs. I tried my pants with their alterations and it was not workable. I brought it back amd very explicitly stated that I wanted it done my way or not at all and I would assume all risk. I went back to pick them up and they DID NOT follow my instructions and altered their original alteration and my pants looked awful. I don't have the time to continue to renegotiate my request for a a service provider. It was overall a horrible experience with an unacceptable outcome and lousy results. If I could give them "zero" stars I would. read more

What do you do when your wife breaks the zipper stitches on her leather purse that she loves? Go buy a new one? No, you can go to Cobblers Corner and have them fix it for you! I have had shoes re-soled by them before also. You know the deal - when the shoes are all broken in, but the heels are worn out because you've been shuffling your feet! They can fix you up with new soles and make them like they're brand new. They also make belts as well as repairing shoes and luggage. It's a service that you don't find just anywhere. But you can find it at 2511 E. Henrietta Rd. Very nice owners too. Check them out! read more

They are the best. Communicated when it was going to take more time than expected. And understood when I needed more time to pick up because of my schedule. I will always choose to go here regardless of where I live! read more

Absolutely phenomenal service and kind people! I was rude on the phone whilst checking on my Birk's as I had received some bad personal news. I went in to pick up my shoes and apologize for my rudeness and I received my Birk's and a HUG! Fair pricing, kind people and great work on my shoes! Highly recommend! read more

I had a wonderful experience at Cobbler's Corner in Henrietta today. I had a Louis Vuitton bag that had a zipper that was malfunctioning and splitting. The store owner very competently repaired the zipper while I waited. I wanted to pay him, but he wouldn't accept payment for the work he had done. The zipper is now working better than when it was new. I'm a customer for life! read more

They know their craft and do a great job. The owner is a character even if I don't share all his views,

I have been searching for a good shoe repair bag repair shop for what seems like forever, I am beyond impressed with their workmanship and will never go anywhere else!! I brought them a very expensive Lululemon book bag with the zipper ripping. They did an amazing job and even put the lululemon zipper pulls back on the zipper! It looks so professionally done, pretty sure Lululemon couldn't have even done it better!! read more

Cobblers Corner Shoe & Repair - Shoe Repair Near Me - Henrietta, New York

Honest, reasonable and professional. Looking to get a suede shoe dyed and spoke with an individual who explained the challenges and risks involved without trying to make the sell. read more

Dropped off a pair of Timberland hiking boots to have the soles replaced. Owner said that would be expensive, but he could replace just the worn heels for $30/pair. Took a bit longer than a week, but the work was excellent. Looked like the heels/soles were new! Saved a pair of boots from the garbage pile, and have my comfy boots back. Will definitely go back for more work. read more

Mike is the ONLY person I trust with any of my leather work. He has worked on my show English riding boots, my barn boots, saddle leathers, and more! I recently brought in a pair of DuBarry boots to be waterproofed and prepared for winter use. Mike is straight-forward, honest, and a great craftsman. His prices are fair and the work second-to-none. read more

Did a nice job restoring my shoes. I had a different pair they said wasn't worth repairing so helped me save money.

Over the years, my wife and I have taken all kinds of jobs to them: luggage, shoes, purses, etc. And they have never disappointed us. It is clear that Mike takes pride in what he does as if everything you take to him (even an old favorite leather sandal that one would think should be thrown out) is a precious repair. They never show attitude and they never overcharge. We are very lucky to this place in our area. read more

Another job well done. My Birkenstock sandals' soles were separating from the cork, and thus the leather straps came off too. Got the soles replaced and everything glued back together. $45 to save a $100+ pair of sandals that were already broken in and comfy. Great workmanship and service. read more

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I see many good reviews and a couple of reviews in the same vein as our experience. My wife, who is Korean, has 2 pairs of boots. On one she just wanted a "no slip" feature on the sole. The other, a repair to the heel. My wife went in and I sat in the car. After 1-2 minutes I could see the cobbler getting very animated with his gestures and it looked odd to me. I went in and the cobbler looked at me and then at my wife and kept saying "But you insulted me". He wanted me to hear this so he could justify his obnoxious and loud tone to my wife. My wife said "the only thing I said was it cost more to repair than the shoes cost". He wanted to charge $85 for the repair. The cobbler was still loud and repetitive with "But you insulted me" crap. Maybe he doesn't care for Asians or maybe he thinks it's ok to treat people like that. Either way we'll find someone else to take our business to. read more

I had a pair of leather boots that I absolutely adored that needed new soles and heels... Cobblers Corner to the rescue! The attention-to-detail was second-to-none! The boots were ready on-time and looked brand new. I will be going back again, for sure! read more

Excellent family operation. Quality repair and fixed my Birks so that the foot bed and sole feel like it's a brand new shoe. Think of this place before you toss that favorite pair of shoes. read more

If possible, I wanted to give 10 stars to this establishment. Mike has done magic every time I bring an item or bring a last minute request. Mike and his staff are informative, genuine, fair, creative, and very personable. So refreshing to know of individuals who bring this level of excellence to their craft. The efficiency of a job well done is second to the reasonable prices and the care by which each piece is given attention. read more

Hands down for their craftsmanship and attention to detail: they oiled and polished all my shoes though I only brought them (oxfords and boots) in for heel protectors. Now I have 4 brand new pairs :) $18/pair read more

This is the first time I have taken my shoes to be repaired/re-soled but I was pleased with how they came out. I brought in 4 pairs of shoes where the heels were damaged and they not only put in new soles, but touched up the paint where there were scuffs/gouges. They really do look like brand new shoes! And the price was reasonable, around $17 each. The associate explained that they put in better soles than most shoes come with so the soles will last a very, very long time. The shoes were ready in about a week and I received an email alert letting me know. When I was picking up, a gentleman had brought in a trunk and was ordering custom leather straps for it. It's good to know they offer this service should anyone need it! Who knows what else they can do! read more

I haven't gone there but they helped me on the apps and are extremely knowledgeable and pay close attention to the business. I got so much help without stepping in. Hoping to go there as soon as I can. See about custom alternation on shoes. read more

Wonderful service, quick turnaround and extremely fair pricing! I got a purse fixed here because the leather was ripped. After it was fixed, you can barely tell there was ever a tear. Thanks for the great work!! read more

Best shoe cleaner I've been to yet. I had a few pairs of leather/suede boots that were in serious need of some TLC to bring them back to life after a few neglectful winters. It was around $16 for a cleanup per pair and he also re-soled a pair of my boots - 3 pairs of boots and a pair of heels looking brand new for $64 is 100% worth it. This extended their lifetime and saved me so much money in the long run because I'm not replacing them. read more

Cobblers Corner Shoe & Repair - Shoe Repair Near Me - Henrietta, New York

I had a few leather shoes that were in need of repair. One was scratched up and pitted on the back of the heel and my pumps had a heel tip broken off so I was basically walking on a nail head. The repair was done very well on both shoes - both heels tips on my pumps were replaced to ensure they match. Also, he definitely under promised and over delivered on the scratched up heel. He warned me that he might not be able to hide all the damage, but it came out looking almost as good as new! Prices are very reasonable, and they even took off a couple $ when I brought in multiple items to be worked on. Very nice people that do quality work. On a side note, the store can be a little hard to spot from the street, and I've driven past it before - so look for the blue house with the wheelchair ramp across from Gro-Moore farms. read more

My puppy chewed one of the zippers on his carrier. Needing to fly back home, I had to find someone to repair! Cobblers Corner was very helpful by phone & when I brought the carrier into the shop, they figured out how to fix it even though there is a metal frame. And they finished it earlier than estimated! read more

The staff is very friendly and knowledgeable and takes the time to explain the shoe repair/cleaning process to you. I have entrusted them with many pairs of shoes and they have surpassed my expectations each time. From cleaning a pair of suede loafers, resoling a pair of heels to mending a broken leather sandal strap, they've done it all. It is a considerable drive from my house but the quality of their work along with their customer service keeps me coming back. read more

One of the best customer service experiences I've ever had! This family really understands their crowd and are there to help with unconditional attention and honesty. I recently bought gently used Uggs for $20 so I didn't have to use my expensive ones. Still, with the intent of only using these guys for cleaning snow off my car and running errands...you know...they are Uggs...used Uggs. Unsure in what 'manner' they might've been worn, I wanted to get them to a thorough cleaner ASAP. One week later, they were ready to get picked up in spiffy clean condition with a side of extra fluffy fur! They also put a protective coating on the boots, but advise that it will not last through the winter. So you will not be 'over spraying' and can even do so right away. Simply a charming family owned business. Will be back again for sure! read more

Shoe repair is a craft, so I wouldn't expect a Walmart price. I've had both shoes and luggage repaired here with good results and it's certainly smart to put new heels on GOOD quality shoes vs. buying a new pair. And I've always had polite service here at a fair price. I'm sure paying in advance is necessary in this business because the shoes are pretty much worthless to anyone but the owner and I'm sure many would "forget" to pick them up otherwise. read more

Excellent quality service! I have been coming to them for over 10 years, very honest and reasonable. They are third generation cobblers and are simply the best! I highly recommend them. My shoes always look brand new when I get them back. read more

Kind. Courteous. Generous. Honest. My wife and I drove in from out of town to get a guitar case zipper lining repaired and a pair of dress shoes shined. Even though we dropped everything off at their shop after 1 PM, they were able to finish both projects for us by closing time. The shoes look fantastic, the case is fully repaired, and, most importantly, the fact that they took our extended travel time into consideration made us feel very cared for. An excellent and supremely skilled cobbler. read more

Excellent workmanship and excellent service. I took a pair of boots to Cobbler's Corner because one of the side zippers was broken. Cobbler's Corner replaced it so that the boot is like new. Nice people who do excellent work. read more

Cobblers Corner is great! I have tried other cobblers around town, but as soon as I first stepped foot into Cobblers Corner I never looked back. No one can compare. These guys are friendly, very reliable and can fix pretty much any problem for a very reasonable price. They have saved a lot of my favorite shoes for me. I am very happy to have found this place! read more

Great people. Have been in the business for years and they do good work. Took a couple of items to them and they did great work. From suitcase zipper repair to shoe repair. The staff is very friendly and I am never unhappy with their work read more

I have been going to this shoe repair for years. Their work is exceptional, the staff is friendly, and they are very honest. Everything comes back better than new! You can't get much better than Cobbler's Corner! read more

Our experience with Cobbler's Corner went like this: My girlfriend bought a pair of tall leather boots that were too large for her legs with the intent to get them altered to fit better in the calf. We picked Cobbler's Corner to make the alteration because they appeared to be the best in the area. On our first visit the gentleman took a single measurement at the top of the boot and told us that the job would take ten days. More than ten days passed and we were never called, so I called them. They told me that her boots were the next pair that were in line to be altered, and it would be a couple more days until they were ready. Again, we waited several days, and Cobbler's Corner didn't call us. She called them this time, and the boots still hadn't been completed. She was told that they were very busy, and it would be a couple more days. A couple more days passed, and this time Cobbler's Corner called us to say that the boots were ready to be picked up. When we went to pick up the boots, the top of the boots fit very well, however, there was an unattractive bulge in the lower calf of the boot. The gentleman that was managing the store that day (the owner's son?) was very polite and very courteous. He told us that if we weren't satisfied with the boots that they should re-measure and fix the mistake. He apologized and asked us to return the next day when his father would be there to re-measure so they could correct the mistake. While already frustrated, we agreed. The next day, my girlfriend returned to the store to get measured again. This time the owner instead convinced her that it was the best that they could do and that she was already getting a deal for the price of the alteration. Instead of trying to make it right, he denied that the boots looked wrong. Rather than arguing with him, she paid the full price for the alteration and left. We won't be returning to this cobbler. read more

I've been using these guys for well over 30 years, and now that they're about to close the doors for good, I may as well make my feelings about them official. Suffice it to say that they have moved several times over the years and I have made it my business to find them after each of those moves. They've repaired dress shoes, sneakers, jackets, etc. for me and I have never, not once, not been pleased with the service or the job. I'm sorry to see them go, but all things come to an end. I wish them well! read more

Excellent Service. Father and Son are owners & you can really tell they take great pride in their craftmanship which I very much appreciate. Easy location. Ample parking. Service with a smile. Will return with all my shoe & boot repair needs. read more

Awful customer service. This terrible establishment tried to have my review deleted. The owner tried to charge me for making a simple statement that they cleaned part of a handbag and you cannot delete any valid review. Nice try. Treat customers and humans with respect and do NOT discriminate against the disabled. Take business elsewhere. read more