Rude, can't keep anything straight, told them about an issue, along with $4000 dollars worth of…read moredesired by me maintenance. They don't care about your time, or the quality of their work...make excuses...don't give a crap...do not patronize this place. They are a part of the problem...not an answer to it...sad to see Toyota service go this low. They look down on loyal Toyota owners.

Recently had some work done to my Prius that insurance paid for. No problem this trip. Insurance…read morecompany handled the billing. Then I got a Toyota Corp notice in the mail about a class settlement I was entitled to. Toyota Corp instructed me to contact dealership to arrange free check to determine if the settlement funds should be used to make a replacement of a frequently failing part. No one at Marion Toyota would speak with me about this, even when I showed them the official card from Toyota Corp. Extremely unhelpful. It was as if without payment already arranged for service, they didn't care to help me. Now I have trouble with the hybrid battery. I've called Marion Toyota to see what they can do for me. Of course, I'd pay out of pocket. Again, they just didn't care to help. Pretty much told me that unless the car breaks down on me, there's nothing they can do. And they're supposed to be the technical experts on these cars. I'd rather drive VERY far away to another Toyota dealership for help--even just advice about where else to go--than deal with Marion Toyota's aloof staff. Unless you've already showered them in bills, they can't be bothered with you. My two sons are about to leave for college and I want to buy them each a gently used Toyota OR a new but economical Toyota. Guess where our family WON'T be buying our sons' cars. If you can't be bothered with already established customers, don't expect them to bring you more business.

This review is specifically for the gentleman that helped me over the phone. His name is Julian. I…read moredid not buy a car from Julian? however I did speak to him about buying an a CPO warranty, in spite of knowing that I was not going to be buying anything from him, he went out of his way and guided me in the right direction And really helped me out in making a decision of what warranty to buy and informing me of all of the options that were available. So if management or ownership is reading this review, you have a gem in Julian and he is an amazing asset to your company.

I had appointment to have a alignment done on my e500 Mercedes at 1:00. I was in their waiting area…read morefor the return of my car for 3hrs . I also ask if they could trouble shoot the ABS light that was illuminated. I received the car back ,I test drove the car, same issue I brought the car in for. In addition they charged me $75 for their opinion why the ABS light was on,they did not scan the system, nor did they do any real trouble shooting, wheel sensor where not the cause for the light as they stated I later learned . They also said I needed brakes and rotors. Brakes and rotors are brand new. This place is not a real Mercedes dealer they use the GM shop next's store for their shop. I was told they would work with me on remitting the alignment issue and would call me Monday. Three weeks later no call. Now I have to seek repairs elsewhere it would be nice to have the money I waisted their.

All I have to say is, the day after Xmas was a stressful one and "Raymond was" outstanding…read more !!!!!!!! Thanks so much Sir

HORRIBLE!!! THIS IS THE MOST DISHONEST DEALERSHIP I HAVE EVER SEEN. I received a message from them…read moredue to a listing i had on facebook. They contacted me not the other way around. Jordan offered me a trade in on a jeep. He quoted me a price on a jeep. When I got there he lied about the year and the miles. I probably still would have bought the vehicle because i liked it. Here is where it went south. He changed the price by a thousand dollars and cut his offer on mine in half. Now mind you he had pictures of mine and the VIN but went from $13000 to $6500. Now here is the thing. I took time off work and drove a hour and a half to this lot based on a lie. I should have read reviews before driving over there because looking through them after my experience looks like this type of deceptive sales is normal for this dealership.

Very helpful people. I stopped by today without an appointment to ask a question about whether or…read morenot cosmetic/fender damage impacted my engine. Jim took a few minutes out of his day to look under the hood and answer my questions. He was honest when saying there was nothing wrong. If I had had a $20 bill to give him I would! Thank you Jim!!!

I had a somewhat unusual problem with the top locking mechanism in my SL500 Mercedes roadster. The…read moreproblem was quickly resolved, and the kind mechanic even showed me what to do (and how to do it) if it occurred again. I strongly recommend Pro Auto Service.

Found the truck online and filled out the application. I could have got it that night but I had…read morethings to do. Went and completed the paperwork the next morning and drove away with my truck. All the people I dealt with were amazing, helpful and very knowledgeable. I was with my mother in law several months ago when she bought an Equinox from Coad. This is why I decided to buy my new truck. Can't recommend Coad enough.

I am very upset with the salesman I had at this dealership. I was shopping online for the vehicle I…read morewanted and I found a dealership that had it while in Ethan's office! Ethan Clubbs assured me if I wanted 0% financing, the powerhouse price the other dealership was offering wouldn't qualify for it. He said all dealerships had the same deals. I spoke to the other dealership today. It does qualify! I l could have had the colors I wanted for $3000 less! Plus more features! I also didn't get the lifetime warranty because I put my truck in an LLC. Joe, in finance, assured me their price was the best they could do. The truck already had 2835 miles on it and I received zero discount for that. I will not shop at Coad Chevrolet when I replace my Traverse High Country in a couple years. This is not the first vehicle I have bought from them but it will be the last. 2nd issue!!! They mailed my title to the wrong address. An address that doesn't exist. A complete neglect by whoever works there that is responsible. I spoke to Joe and he said it's out of their hands now. It was the last day to get my plates. I was told they would hold my title until I picked it up. Somehow, someone decided to mail it via UPS to an address that doesn't exist and Coad took zero responsibility for it! They didn't bother helping me track it down. I did that! I made the calls and used my time to find the title. It was sitting in a lost mail bin at UPS! Issue #3!! My 2025 Silverado has infotainment issues. The radio, Sirius XM and phone calls lose sound/connection a lot. I made an appt to get it looked at. The woman on the phone seemed like she was listening to a word I said as I described the problem. I would finish talking and she said, "So what do you need? An oil change?" Then I asked for a loner to go to work. They do not offer loaners any more and they wouldn't take me home or to work because both places are in Scott City! Their service stops at the end of the sale!

First and foremost, all reviews prior to the ones posted in 2023 are of Rodgers Automotive under…read morethe old ownership. To my knowledge, even the ones done in 2023 were posted during the transition period from the old owner to the current owner. The new owner's name is Nick. He is also the head mechanic. He and his staff are excellent: personable, attentive, and knowledgeable! Their prices are affordable, and their work is superb! Nick is able to explain his work with great specificity. We went to Rodgers for the first time for an AC replacement in 2023 after moving to the area and have been back for routine maintenance, such as oil changes. Of particular note, something BAD happened under the hood of our old Tiguan. We first brought it to the Volkswagen dealership. Conclusion, it had blown a cylinder. Repairs, replacement of the engine, were cost prohibitive. We brought it to Nick for a second opinion. At that time, honestly, it had been quite awhile since we used his services (as we also use the dealerships for some things). He confirmed their findings in about 30 minutes. We then went to pay him, and he would not hear of it despite our insisting to pay him something. He actually said that he did not want to add insult to injury and that he strives to run his business and treat his customers in an - and I quote - "ethical" way. Unbelievable, right, especially given the reputation mechanics historically have? He is a good man. During the extended transition period of the business from the old owner to Nick, they "evidently", thoroughly cleaned the office and though it was the old look, it was charming, comfortable, and odorless. Since then, that is, since the full transfer of the business over to Nick, they have totally remodeled the office - it is now a bit like a waiting room at a dealership - and improved and expanded the property (razed that old vine-covered house) and modernized the garages. I would HIGHLY RECOMMEND, at least, this version of Rodgers Automotive and its current ownership! (All that said, I know it is after the fact and does not really much matter in the relative spectrum of things, but I feel compelled to defend Nick's predecessor, whom I never met, on one point, at least. After all, it was still technically that guy's business that I first visited, and I found the office with all the old model and diecast toy cars and photos and signage from down through the years,... nay,... decades to be very quaint and not at all dirty and smelly (maybe a little dusty). When one states that "The price was fine and the work was as well," but gives the business a one-star rating, as one reviewer did here, that is a bit absurd. The auto shop passed on the far-and-away most important two necessary factors. All the rest is peripheral. But, I digress.)

Good family Owned operation. Good / Fair pricing...very…read morehonest (even if it hurt$) Kidding...nice guys in that shop!

I took my car in for a head gasket they took over a month to fix my head gasket he my car back an…read morenow it goes into limp mode when made aware of issue I was told oh your sensors couldve been damaged prior but I never had a code for anything nor was my check Engine light was on when I dropped my car off... they will not answer the phone an will try to get as much money outta you as they can I do not recommend these guys for anything was told I'd pay about 3k for service ended up paying 3200 just to turn around an give them my car again to fix bc they put it in limp mode didn't test drive my car or even scan it to see it it's fixed completely

I will not go anywhere else! Friendly staff, great prices and they had my car back to me right away.read more

Great service ! Everyone is professional and works great…read more I've been going there for years as well as my relatives Very honest

My son had a standard valve stem go bad and they refused to replace it with a regular stem but…read morecharged for a tpms stem even though he explained none of the other tires had one anymore.