These guys are great! Today I had quite an unusual request on top of my usual oil change. A CAT had…read moregotten into my hood. The cat is okay thanks to these guys. After a few hours of me and friends of friends trying to get this poor kitten out of the front hood, I took it up here hoping they could help. The manager was even kind enough to take this cat up to the Humane Society after retrieving it safely. Big shout out to these guys for always thoroughly explaining repairs in detail, and going above and beyond. Thank you!

Always great service! Repeat customer for several years! Always recommend them to family and…read morefriends!

Service was the BEST. Our Jeep broke down on the interstate ( no where near our destination ). Sam…read more responded and towed our Jeep to Marion,IL. o cannot say enough on how we were treated and all the help he gave my wife and I. I would recommend this company for ANYTHING, just based on how some strange out of towners had a bad situation.

We blew a tire on I-24 on our 5th wheel traveling many miles from home with our 2 dogs. The…read moregentleman that arrived in less than 5 minutes from first calling us after I called AAA, was courteous and experienced. He had our blown tire off, spare on and sent us on our way in less than 15 minutes. Thank you again!!!

I've known the customer service here was lacking, by being subjected to it back in 2019. I wrote it…read moreoff as people having a bad day as is often the case. I had forgotten about it until til this most recent visit. It seems only arrogant, bitter, unhappy elderly men work here. Others have had similar experiences experience's, but don't write reviews or post about it because they say it won't matter, nothing will change. I also feel the same way, but will at the very least express my opinion about my most recent experience. I can say with certainty, that this was my last time.

Good service and very fair price. Flat Tire repair took 45 minutes which was about right for how…read morebusy they were. Salesman was courteous and said it would take 45min-1hr.

Took my newly acquired car to PM this morning for transmission work. The Service Writer, Tony was…read morevery personable and kept me updated throughout the day. However, as soon as I was dropped off to pickup my car, I noticed a sizable scratch and scraped area on the lower, right front fender. I know it wasn't there before because I'd just waxed the car couple days before taking it to the shop. I immediately went inside and told Tony about. He came out and looked for himself. He said it couldn't have happened there because nobody told him about it. He called a Tech over and asked him about it. He denied hitting anything. Of course nobody reported it. It's human nature. I'm sure they were hoping I wouldn't notice it. I went ahead and paid them nearly $600.00 for the work they performed. It was a real kick in the teeth to spend that much money only to find they damaged my vehicle. They made no offer to make it right. I didn't even get an apology. I told them I would never patronize them again, and that I was going to review them on Yelp. They didn't seem concerned. My advice, if you do take your car there, take pictures of the entire car. In my opinion, someone there is a liar.

Be very cautious if you select this business.i learned the hard way by my own fault. I trusted PMR…read morefor several years at the end of my patronage in August 2025 . In November 2025 I in writing brought forth a pricing concern overcharge from August that was blatant and confirmed. Overall they gave in to a minimal 100.00 payment to me on a 1440.75 total service bill (payment was taken by me ) to resolve my situation Thank you

Broke down with a bad water pump at the Vienna exit on I-24 at 2:30 PM. Unable to get help from any…read morelocal repair shops (even with the help of AAA ) I asked my wife to try Marion Ill. as it looked bigger on the map. The first place we talked to was Top Notch Auto Repair. The boss was sure he could help us but maybe couldn't get to it until the next day which I said was fine. They got us towed in and back on the road in less than 3 hours! Flatbed driver, Tech and everyone were GREAT ! Back on the road by 5:30 PM and home to Wisconsin by midnight. Awesome Shop ! Thanks, Terry B.

Got a tire go flat in the middle of a 3 hour trip. Ended up being even more issues, but they were…read moreon top of it. They had us back on the road ASAP and even held on to our car for us while the weather was getting bad. Some of the best service I've ever had.

I called Advance Automotive this morning around 10:16 a.m. to ask for a quote on replacing a part…read morefor my 2012 Toyota Prius. The call lasted less than two minutes, but it was enough to decide I'll never go back. The staff member, Roger, interrupted me and said in a mocking tone, "OUUU OUU OUUUU! Let's take it slow here. You are talking wayyy too fast and your English is sloppy." Then he used an analogy to show his frustration. That level of rudeness is completely unacceptable from anyone representing a business. I was polite and just trying to explain my car issue. Instead of patience or professionalism, I got attitude and mockery. If that's how they talk to customers, I'd stay away from it.

I had taken my vehicle to several places with the same issue before I called advanced automotive…read more They had my car diagnosed within a few hours of dropping it off. We have not had a single issue with it since. The mechanics along with the customer service people behind the phone is top shelf. Best I had ever experienced and for that I recommend them to everyone and will never take my vehicle anywhere else ever again.

Straight shooter. Reliable. Went above and beyond on his day off to handle my grim situation of…read morehaving my vehicle break down 600 miles away from home.

They're upfront with your pricing and repairs , I highly recommend Graham's for your auto repairs.read more

Took my car here to get the catalytic converter replaced…read more After taking 6 weeks to 'fix' my car, when I got my car back, the check engine light was still on. My car is filthy, and they left 'spare' parts in my passenger seat. They want me to bring my car back so they can look at the catalytic converter again. I was told the tech working on my car was in a car accident and that's why it took so long. Can no one else at the car repair shop, repair cars????

Limped into this amazing shop yesterday at 4:55pm right before they closed. To my surprise the…read morestaff and technician took time to ask questions about our issue. I arrived this morning at 7am and it is fixed right now at 9:41am. The staff is knowledgeable and the price was amazing. I truly recommend this location!! 28' Chevy Coachman RV 350 engine Oil pressure sender blew up (my words)