Bought a 2017 Tacoma 4x4 double cab and absolutely love it. Great service during the sales…read moretransaction. Following my queue, Salesman Randy was polite, quick and to the point. I bought the vehicle for less than the sticker price, they gave me more than my trade in was worth, and even knocked off .08% from my interest rate. In and out in a couple hours and the truck is freaking amazing Tacomas for life.

Rude, can't keep anything straight, told them about an issue, along with $4000 dollars worth of…read moredesired by me maintenance. They don't care about your time, or the quality of their work...make excuses...don't give a crap...do not patronize this place. They are a part of the problem...not an answer to it...sad to see Toyota service go this low. They look down on loyal Toyota owners.

I highly recommend this auto body shop because the workmanship and customer service spoke volumes!…read moreThey did a tremendous job of detailing my Subaru when I picked it up. Besides fixing the damages they helped with the set up of the rental car before I had to drop it off. Thanks to them I am back on the road with my Subaru with it looking like it was before the accident and all parts and sensors working perfectly ! Appreciate the top notch workmanship and the extras ‼

Excellent customer care and service! Their attention to detail sets this shop apart!…read moreI highly recommend Grither Paint and Body

Bought a car here…read more The people are very nice. The facilities are clean and efficient. The didn't have a huge stock, but they had what I wanted. I went there twice before I bought. The still sell cars the old fashioned stereotype way. They start high and go away to the manager and back. I almost left because of this. But they had a car I wanted. And I can play that game too. In the end we reached a deal and i was pleased with how the handled it from then on.

To Whom It May Concern,…read more I am submitting a formal complaint regarding my vehicle purchase and the unacceptable handling of repairs by your dealership. I purchased a vehicle from your dealership for approximately $20,000. Within three months of ownership, the transmission failed. Your dealership initially refused to address the issue until I made a public complaint, at which point the vehicle was finally taken in for repair. My vehicle remained in your possession for over two months. When it was returned to me, it was in worse condition than when I dropped it off. Damage now present includes cigarette burn holes inside the vehicle (I do not smoke cigarettes), exposed framing underneath the vehicle, and underbody panels that were not properly reinstalled or secured. These issues were not present prior to your dealership taking possession of the car. Due to the damage caused while the vehicle was in your care, I no longer trust your dealership to perform any additional repairs. Allowing further work by the same party that caused this damage is not an acceptable solution. Sincerely, Ashleigh Sprague

First and foremost, all reviews prior to the ones posted in 2023 are of Rodgers Automotive under…read morethe old ownership. To my knowledge, even the ones done in 2023 were posted during the transition period from the old owner to the current owner. The new owner's name is Nick. He is also the head mechanic. He and his staff are excellent: personable, attentive, and knowledgeable! Their prices are affordable, and their work is superb! Nick is able to explain his work with great specificity. We went to Rodgers for the first time for an AC replacement in 2023 after moving to the area and have been back for routine maintenance, such as oil changes. Of particular note, something BAD happened under the hood of our old Tiguan. We first brought it to the Volkswagen dealership. Conclusion, it had blown a cylinder. Repairs, replacement of the engine, were cost prohibitive. We brought it to Nick for a second opinion. At that time, honestly, it had been quite awhile since we used his services (as we also use the dealerships for some things). He confirmed their findings in about 30 minutes. We then went to pay him, and he would not hear of it despite our insisting to pay him something. He actually said that he did not want to add insult to injury and that he strives to run his business and treat his customers in an - and I quote - "ethical" way. Unbelievable, right, especially given the reputation mechanics historically have? He is a good man. During the extended transition period of the business from the old owner to Nick, they "evidently", thoroughly cleaned the office and though it was the old look, it was charming, comfortable, and odorless. Since then, that is, since the full transfer of the business over to Nick, they have totally remodeled the office - it is now a bit like a waiting room at a dealership - and improved and expanded the property (razed that old vine-covered house) and modernized the garages. I would HIGHLY RECOMMEND, at least, this version of Rodgers Automotive and its current ownership! (All that said, I know it is after the fact and does not really much matter in the relative spectrum of things, but I feel compelled to defend Nick's predecessor, whom I never met, on one point, at least. After all, it was still technically that guy's business that I first visited, and I found the office with all the old model and diecast toy cars and photos and signage from down through the years,... nay,... decades to be very quaint and not at all dirty and smelly (maybe a little dusty). When one states that "The price was fine and the work was as well," but gives the business a one-star rating, as one reviewer did here, that is a bit absurd. The auto shop passed on the far-and-away most important two necessary factors. All the rest is peripheral. But, I digress.)

Good family Owned operation. Good / Fair pricing...very…read morehonest (even if it hurt$) Kidding...nice guys in that shop!

Purchased a used pickup from Watermark Ford yesterday. It was the quickest vehicle purchase I've…read moreever made. My salesman, Drake Allen was very knowledgeable about the vehicle and the "Forever Warranty". I had done some research on both my trade-in and vehicle I wanted to purchase. After dickering for a short time, and him making a couple trips to his manager to discuss my offers, we reached a deal that I believe suited both parties. Then I met with Jon, the finance guy. He quickly found me the best available finance rate, beating my own bank. Even though there's tons of documents to be signed, Jon moved quickly through them, taking enough time to make sure I knew what a was signing. If their service, after the sale, is just as good, I'll be really happy. If not, I'll be sure to let you know.

They were rude to me and my husband, we went with documentation of our certified ford motor…read morewarranty and they kept looking at the itemized statement from our first motor installment (which was a rebuilt jasper) and insisted it wasn't a ford motor without even opening the hood or reviewing the certificate from ford. They also said we would be responsible for labor charges over the warranty agreement which is not legal according to The Illinois Motor Vehicle Franchise Act (codified as 815 ILCS 710/6).

This review is specifically for the gentleman that helped me over the phone. His name is Julian. I…read moredid not buy a car from Julian? however I did speak to him about buying an a CPO warranty, in spite of knowing that I was not going to be buying anything from him, he went out of his way and guided me in the right direction And really helped me out in making a decision of what warranty to buy and informing me of all of the options that were available. So if management or ownership is reading this review, you have a gem in Julian and he is an amazing asset to your company.

I had appointment to have a alignment done on my e500 Mercedes at 1:00. I was in their waiting area…read morefor the return of my car for 3hrs . I also ask if they could trouble shoot the ABS light that was illuminated. I received the car back ,I test drove the car, same issue I brought the car in for. In addition they charged me $75 for their opinion why the ABS light was on,they did not scan the system, nor did they do any real trouble shooting, wheel sensor where not the cause for the light as they stated I later learned . They also said I needed brakes and rotors. Brakes and rotors are brand new. This place is not a real Mercedes dealer they use the GM shop next's store for their shop. I was told they would work with me on remitting the alignment issue and would call me Monday. Three weeks later no call. Now I have to seek repairs elsewhere it would be nice to have the money I waisted their.

I had an emissions issue with my GMC 3500 while towing on Sunday night. I was able to limp the…read moretruck off I-57 with our 40' 5th wheel in tow. Weeks was obviously closed on Sunday evening but a sales manager happened to be in the lot when we pulled in and pointed us to a spot we could drop the RV for the night and confirmed the service department would be in at 8am. Without an appointment, I feared I would wait hours or maybe days to get into the shop. Quite the opposite; Service rep, Randy immediately looked at the situation and started working to find a solution to get us back on the road. I have been to many GM dealers around the country and this is by far the most positive eperience I have evet eperienced. This is a model of what auto dealerships should be. Thank You to the entire Weeks team for getting us back on the road!

My family and I were headed up north when we hit a deer. The tow truck driver recommended Weeks…read more The people at Weeks were fantastic! They worked with the insurance company and got us a rental vehicle so we could continue on our way. They worked hard and got our vehicle back in tip top shape so we could pick it up as we made our way home a week later. Dan and his crew were so helpful and kept us informed during the whole process. We would definitely recommend Weeks!

Called and explained what problem I was having with my car. He was able to give me a quote on the…read morephone. My car couldn't be driven so it was super helpful having him come to the house to fix my problem. He quoted me fairly with an itemized invoice. Definitely will be calling again if my car ever needs fixed, and I will recommend him to everyone I know.