Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

Gina was very helpful in securing a beautiful property for my family in Dana Point. She provided an…read morein person tour followed by a quick and efficient application process.

Gina was super helpful in finding a place to live! She was always on time and made us feel like…read morefamily!

Google business Review:…read more I had the greatest pleasure of working with Kyle during the sale of my investment property in East San Diego. He's a fantastic realtor who pays attention to detail and is willing to go the extra mile for clients. He took care of everything and made sure I was aware of what was going on throughout the entire transaction. An empathetic & hard working individual. I recommend him to my friends and family for all real estate and property mngmt needs.

I recently moved into my first apartment (after living at home with my Father) and I could not ask…read morefor a smoother process. Kyle Kruhmin has been super helpful and very responsive (Every text I sent him was met with a quick response with lots of details). When I initially viewed the apartment he met with me on my schedule to make it convenient. Every other interaction I have had with Kyle has been pleasant and every issue was resolved quickly and effectively. I look forward to living in my apartment knowing that whatever happens, he will do his utmost to assist me. Working with Kyle is a suggestion that I am more than happy to give!

I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

I am a very longtime client of Goodlife Property Management (since their start!), with multiple…read moreproperties. Recently I changed tenants for one of my properties with a new (to me) leasing manager, Krista Pham and this review is to give Krista a super review. She was prompt, thorough, thoughtful, clear and respectful at every juncture of the transaction. I felt listened to, and she patiently explained her reasoning for every decision that she was considering. The whole process was smooth and efficient, and pleasant. Thank you, Krista. I hope we work together again!

Steve Conrad has been the world's best partner for a new landlord. He genuinely cares about both…read morethe tenants and the property. Recently, he helped me navigate an incredibly difficult situation with a dishonest tenant that trashed our unit and left with rent unpaid. As newer owners, we were completely distraught--nearly choosing to sell the property to recoup the lost costs. Steve handled the situation brilliantly, even going to bat for the tenants with a considerate heart. We've all been renters before, and Steve has decades of experience looking out for mutual best interests. I'd want him as my property manager if I was a tenant--all repair requests are fixed immediately. Last but not least, Conrad Realtors has built an office team that knows their business at an expert level and is incredibly responsive. We honestly wouldn't have our investment property back on track without their help. If you're looking for a team that has the area dialed, has a warm attitude towards tenants, and will help protect your investment from an owner's vantage point--look no further. These folks are the most honest in the game, are aces at dealing with tenant "issues", and absolute savants when it comes to San Clemente's real estate scene

Working with Jeremy Conrad, Stacy Gassman & the Conrad Realtors Team was nothing short of amazing!…read moreStrong Market knowledge, unwavering professionalism and incredible attention to detail made selling our home a seamless process from start to finish. We have known the Conrad Family for 17 years and are so glad we listed with them! The entire process from initial meeting to close of escrow was 39 days. With a 60 year history of Real Estate in San Clemente, I highly recommend Conrad Realtors when listing your home!

We're incredibly grateful to have Debbie Mathiasen as the manager for the Mariners Cove community…read morein Huntington Beach. She's responsive, proactive, and always willing to help, no matter the issue. She gets things done, and we sincerely appreciate all her hard work. Thank you, Debbie! Our community is lucky to have you.

My office regularly works with property manager, Patti Byrne. Patti is hard-working, responsive,…read moreknowledgeable and keeps her projects moving in a timely manner. She asks questions and is always looking for the best solutions for the communities she manages. Patti is great to work with.

Prompt service with a smile! Heidi Miller is a great property manager and is a long time local to…read moreSan Clemente. Nice to find someone we could trust!

Working with Heidi was really great. She helped my husband and I find 2 different rentals over the…read morelast several years. Always quick to respond every time we reach out and is genuinely kind, something we did not experience with the 2 other property managers in South OC. I would gladly work with her again anytime and recommend to anyone in need of a property manager.

TRK Management is the best. Its hard to find loyal, hardworking, honest property managers. Tom is…read moreALWAYS there for you and your tenants when there is a problem.

TRK Management has managed my rental for two years. Tom has extensive contacts with good, reliable…read morerepair men. I have done a lot house repairs myself and can appreciate good workmanship. He is quick to respond to my renters needs and keeps me informed when repairs are needed. He provides copies of all bills/ invoices and monthly accounting.