I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I can't say enough great things about Coast Property Management, and especially about Debbie, who…read morehelped me find the perfect property for my family. From start to finish, Debbie made the entire process easy and stress-free, which is no small feat when you're navigating the chaos of moving. I originally came to Debbie because I had rented a property from her 13 years ago, and that experience was fantastic. Whenever anything needed attention, Debbie was quick to arrange speedy repairs and always made sure everything was taken care of. When I saw a sign out front back then, I didn't hesitate to rent from Coast Property Management again--and I'm so glad I did. This time, I needed help finding a home, and Debbie was the perfect person to assist me. She was incredibly optimistic and helpful from the very beginning. I had a set price range, and she worked with me to find properties that fit within my budget without compromising on what I needed for my family. What really stood out was her flexibility and availability--she was always ready to show me places at times that worked for me, making the whole search process so much easier. When it came time to move in, Debbie went above and beyond. Not only was everything in order, but she even left me a sweet welcome card and a delightful smelling candle as a special touch to help make our new place feel like home. It's those thoughtful details that really set Coast Property Management apart. If you're looking for a property management company that genuinely cares about its tenants and goes the extra mile, I highly recommend Coast Property Management--and especially Debbie. She made the whole experience memorable and, quite honestly, much less stressful than I expected. Thank you for everything, Debbie!

Coast property management has been amazing. We had two prior property managers before we starting…read moreusing Coast and they were terrible. I am so thankful I found Coast. We are happy AND our tenants are happy. Coast is not a corporate run business, they actually care about the properties they manage.

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

Gina was very helpful in securing a beautiful property for my family in Dana Point. She provided an…read morein person tour followed by a quick and efficient application process.

Gina was super helpful in finding a place to live! She was always on time and made us feel like…read morefamily!

I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

Horrible experience with Good Life Property Management Company and Property Management Executive…read moreMitchell Sanchez. I was recently told by email from a purported Good Life Field Inspector who I had never spoken with that someone from Good Life was going to show up at the property on a certain date and time to do a preventive maintenance walkthrough inspection. When I contacted my assigned agent Daryl Ballasi that I was concerned that this could be a scam since I was previously informed to communicate directly with Darryl, he wasn't even aware that an email or notice was sent out. I responded to the email that routine preventive maintenance inspections we're not allowed under the law citing Civil Code section 1954 and there was no maintenance or other issues that needed to be reviewed or addressed. Mind you this is less than 7 months into the tenancy. Mitchell Sanchez then emailed me saying that my email response was forwarded to him and insisted on going forward with the inspection and asked me for a better date and time to do so, effectively disregarding the fact that such an inspection is not allowed under the law I cited. He also admitted that the inspection was needed to determine whether to renew the lease after the one year term expires. This pretextual reason for the inspection further compounded the otherwise unlawful inspection into one based on a fraudulent representation and for a fraudulent purpose. In my opinion, I find Mitchell Sanchez is the worst to deal with. What I had previously hoped would be a long-term rental is getting harder and harder to imagine continuing to stay in the property beyond the existing lease term. Good Life and Mitchell Sanchez are making things so bad that I'm considering leaving once the lease is up, which is unfortunate for the owner because I like the place and would otherwise stay longer if the management company wasn't a nightmare to deal with. I will never rent a place managed by Good Life Property Management Company again and will likely not rent a place that is managed by any property management company as it's been a a real pain dealing with them. I am also strongly considering potential complaints with the Department of Real Estate at https://eocs.dre.ca.gov/ against Good Life, Mitchell Sanchez and CEO Steve Welty based on this conduct and even pursuing a civil action in court against all three, if necessary. Mitchell Sanchez has multiple complaints on this page by name, so it's surprising he's even with Good Life. I suppose there's no pride and minimal employment standards at the company, in my opinion.

Steve Conrad has been the world's best partner for a new landlord. He genuinely cares about both…read morethe tenants and the property. Recently, he helped me navigate an incredibly difficult situation with a dishonest tenant that trashed our unit and left with rent unpaid. As newer owners, we were completely distraught--nearly choosing to sell the property to recoup the lost costs. Steve handled the situation brilliantly, even going to bat for the tenants with a considerate heart. We've all been renters before, and Steve has decades of experience looking out for mutual best interests. I'd want him as my property manager if I was a tenant--all repair requests are fixed immediately. Last but not least, Conrad Realtors has built an office team that knows their business at an expert level and is incredibly responsive. We honestly wouldn't have our investment property back on track without their help. If you're looking for a team that has the area dialed, has a warm attitude towards tenants, and will help protect your investment from an owner's vantage point--look no further. These folks are the most honest in the game, are aces at dealing with tenant "issues", and absolute savants when it comes to San Clemente's real estate scene

Working with Jeremy Conrad, Stacy Gassman & the Conrad Realtors Team was nothing short of amazing!…read moreStrong Market knowledge, unwavering professionalism and incredible attention to detail made selling our home a seamless process from start to finish. We have known the Conrad Family for 17 years and are so glad we listed with them! The entire process from initial meeting to close of escrow was 39 days. With a 60 year history of Real Estate in San Clemente, I highly recommend Conrad Realtors when listing your home!

We're incredibly grateful to have Debbie Mathiasen as the manager for the Mariners Cove community…read morein Huntington Beach. She's responsive, proactive, and always willing to help, no matter the issue. She gets things done, and we sincerely appreciate all her hard work. Thank you, Debbie! Our community is lucky to have you.

My office regularly works with property manager, Patti Byrne. Patti is hard-working, responsive,…read moreknowledgeable and keeps her projects moving in a timely manner. She asks questions and is always looking for the best solutions for the communities she manages. Patti is great to work with.

Prompt service with a smile! Heidi Miller is a great property manager and is a long time local to…read moreSan Clemente. Nice to find someone we could trust!

Working with Heidi was really great. She helped my husband and I find 2 different rentals over the…read morelast several years. Always quick to respond every time we reach out and is genuinely kind, something we did not experience with the 2 other property managers in South OC. I would gladly work with her again anytime and recommend to anyone in need of a property manager.

TRK Management is the best. Its hard to find loyal, hardworking, honest property managers. Tom is…read moreALWAYS there for you and your tenants when there is a problem.

TRK Management has managed my rental for two years. Tom has extensive contacts with good, reliable…read morerepair men. I have done a lot house repairs myself and can appreciate good workmanship. He is quick to respond to my renters needs and keeps me informed when repairs are needed. He provides copies of all bills/ invoices and monthly accounting.