Travis Ferrara was super helpful with opening a business account. Incredibly nice and funny guy…read more Nothing but good things to say about my experience at Chase today. Got me approved for a great amount of credit and made the process seamless. Will be back without a doubt.

I've been meaning to change from my current bank which I've been a member of for many years. But…read morewith many of their smaller banks closing down, and since mine isn't open on Saturdays and doesn't have an outside ATM, I thought I'd go to Chase. My husband was a member, but he's passed away, and I remember that he was very happy with Chase (and it took a lot for him to put his trust into anything). But he did. And he was always right!! So here I am, opened up a new checking account....and Sandra was the biggest help I could have ever asked for. She took me thru every step I needed, and made sure everything was right on. And it is. And it's not far from home, open part time on Saturdays, and has that good old outside ATM which every bank should have!! Thank you Sandra & Chase!!

I had a Business checking account at this branch and closed it, but needed to reopen it again. I…read morestarted at a branch close to my work, and was told that they could not help me at that time. I decided to contact the Monroe branch and spoke to Diego H. at that branch and he made an appt. with me, I met with him the next day and with 30 minutes he had my account re-opened, all set and was fantastic. He knew exactly what I needed, how to proceed, and had me out of there in 40 minutes (we chatted or I could have been done in 30 minutes). I was pleasantly surprised after being told by a banker at the other branch that the process would take two hours and to come back even though I had an appt there. He said he was really busy LOL. Diego was the best and I highly recommend the Monroe branch. The other two tellers there were also fantastic and very helpful.

I had an estate account that had concluded, but I was missing one piece of paper to close it, so…read moreleft it alone for nearly a year, not paying any attention to it. I check back nearly a year later and they have suddenly started charging the account a service fee, leaving me with half of my balance than when I started. I made an appointment immediately to close the account, and sort out why I had been charged monthly fees when I was told that the account wouldn't be charged fees by two tellers, I never received any notification of the fee starting, and I have several other Chase accounts, in excellent standing for years and years... so why charge me on this account? I sat down with Benjamin who disregarded all of my concerns about not being notified, or being told that it was a fee free account by other employees, or that I am a customer of chase on other accounts, and he just kept trying to make petty small talk while seeing if he could reverse any of them. "Nope couldn't do it, but maybe I can do the last month or two... There you go. I mean you want that right? I can take it back!" (I wanted to walk out I was so pissed that he joked about taking the 1/10th he was going to refund, and take it back.) He refunded me $24 of the $200+ they took in fees. Is it my job to have to advocate for myself at this bank? I should have told him to get me in touch with someone that could gets all those fees refunded. I felt so disrespected by the jokes or whatever Benjamin thought he was doing. I'm going to be cancelling my other accounts and credit cards. I don't want to be associated with this business.

Each branch in every bank is always a little different and of all this one stands out. Really happy…read morewith Adriana and Riley, very professional and approachable. Would recommend anyone to this location.

The employees working at this bank are delightful! They are always kind to me and my whole family…read more They recognize me the moment I walk in the door and have my accounts open and are ready to help. They spend time with me discussing banking options when I ask and are never pushy. My children are learning more about saving money and kindness just by being members of this bank. I look forward to doing more business with People's in the future. I highly highly recommend this bank!!

Just signed up for this bank, the girls that work here plus the manager are very nice and…read moreinformative.

If I could rate this bank 0 stars I would. My Daughters boyfriend had opened and account there and…read morewas working in town at one of the local businesses. A check that he received from his employer was put into the consumer fraud department. He has since then closed his account because he had no access to his money for 30 days. We have tried multiple times to get this false fraud deleted from his consumer report from this location to no avail. I have tried multiple times to contact the bank manager at the Granite Falls location and have been told there is nothing that can be done. And ignored by the branch manager who admitted that this was wrong on the banks end. This is affecting a young mans life by destroying his ability to get a bank account or start building his credit. I would be very hesitant to open an account here.

Friendly staff and like the local support for community. Silvertips, Aquasox, and likely more but…read morethat's what got me interested.

I might have considered banking here at one time but an employee of theirs made a snide comment…read moreonce that wasn't appreciated. I wrote to their CEO about it. Never heard back. I will NEVER bank here now. Moral of the story: watch what you say or risk losing potential future customers (and even some current ones.) Go elsewhere. This place isn't worth it and I would give it zero stars if I could.

Warning !Do not bank with Bank of America!!! Very poor customer service and they give you the run…read morearound!!! They keep your money!!!

I would give them negative stars if I could. Worst branch I've ever had to deal with. If you are…read moretrying to buy a house I would use any other bank then BofA and definitely do not use this branch. We had our escrow confirmed 3.18 and had to rush out to wire funds for a Monday closing. My mom showed up to this branch and was told that the banker was busy until closing with a customer. She waited as she was the only other one in the customer service waiting area, hoping she would wrap up a little early. The banker finished her appointment early and skipped over my mom and took people out of the teller line instead. Then had the audacity to tell my mom that she didn't want her to leave angry but wouldn't do the wire. They let her stay after closing to pull her money out of her account though... absolutely absurd. Your bank should not be a barrier to you closing on a house.

Snohomish WaFd Bank is the best bank and, consistently, offer the best banking experiences I've…read moreever had. Treated with true customer appreciation and honor, I have never been disappointed with any of the staff or service. At times, I need recommendations or advice. They have experts on staff who can supply all kinds of information, with all kinds of skills and knowledge. We will continue to rely on WaFd Snohomish and will add accounts as time goes on.

DONT EVER USE THIS BANK!!! They will just waste your time and money. Jessica Bowman, the branch…read moremanager, is a crook and completely inept. Herself and the bank representatives such as Dennis Zender have no idea how to communicate efficiently and effectively but they do know how to take money I can tell you that. We started our journey the beginning of June by making an appointment to meet in person. They set us up for an appointment with the branch manager Jessica for the following week. We met with her in person on June 13th and discussed the property in question We showed her MLS showed her the parcel number and information on the county site, informed her the property was 43 acres, zoned Forestry, no utilities but power at the street. We tell her the surrounding neighbors have been getting well quotes anywhere from $22-48k, we told her our overall plan for the property, everythinnnng. She told us everything should be fine as long as there is power at the street but that she was going to verify with another rep and get back to us tomorrow and that in the meantime we had to finish our application. We finish our application and still haven't hear from her days later, that Friday we get a "Hi I'm Jessica, what kind of house are you looking for what area..." email. I immediately call her, she completely forgets who we are and then says ohhhh yahhhh, what was that property address again I'll let you know by Monday. SHOCKER, Monday comes around and she doesn't call us. I give her time thinking, I'm busy at my job so I'm sure she is too, Friday comes around and I call, she is not in the office but they will send her a message to call me... nothing. The next week we out of the blue get an approval letter, we were so excited. The next week once our realtor was back from vacation I called to confirm it was true, again, she wasn't in the office and they will send her a message to call me. 10 minutes later Blair, banker, calls and says it is true we are approved. I asked to make sure we can proceed on the property in question, she says yes. I ask if 30 day contingency with 45 close was ok she says yes, as soon as we have mutual acceptance we just let them know. Days later we have mutual acceptance, mind you we are in July now. We set up earnest money and then start the leg work. Taking time off work, leaving work early, performing wetland survey, talking with the assessors and zoning dept, meeting with ecologists, talking with contractors. ALL things to get us to closing. Middle of July we get a random email from Jessica, who we have not heard from since mid June, telling us we need home owners insurance, kind of confused as it's raw land I respond asking who she suggests? No response. I email Blair, she tells us we don't need it because it's raw land and she doesn't know what Jessica's talking about, so we move on. My realtor had been in contact with Blair for the appraisal, she tells my realtor that she couldn't find it so instead of calling anyone she turned back to the office. Mind you, the property is very easy to find! Fast forward through this disaster, 7 weeks of work days away before contingency is over and weeks before closing, July 31st we get an email from Jessica right before the bank closed with a loan denial letter. IM SORRY WHAT??! Jessica has no idea her job correctly and has appalling communication skills. She falsified information, lied to our faces and then put us in financial harm but of course had no problem running our credit. She got a lovely email for this too and again... no response. My realtor called and she refused to talk to her and Blair refused to give the district reps information so we had to do our own digging, don't worry we got it. 2 days later I get a call from the souther regional manager Chris, who informs me they DON'T LOAN ON FORESTRY LAND NOR OVER 40 ACRES AND WELL NEEDS TO BE ON THE PROPERTY!!! I am floored, absolutely dragged through the mud. Jessica is a poor excuse for a loan officer, she is incompetent and doesn't deserve to be in this business. We will NEVER suggest anyone to EVER use this bank none the less this branch. You want property? Call AgWest they are fantastic

Thank you to Aurelia and Trisha and all the staff at MV US Bank for being so kind and giving me…read moreawesome Customer service, They answered all my questions and concerns and were so kind and helpful to answer and resolve all my banking issues. We own a small business, Aurelia worked so hard to get all my banking needs met so we can continue to be a successful business. We so appreciate it!

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Chase closed an account for inactivity without proper notice. Now money has disappeared…read more I had an account that I put cash into for various reasons. The account had a little over $2K. I received a letter from them saying they closed the account for activity and will transfer the money to the state if I don't sign a letter by xx date. The date was more than a month earlier before I received the letter!!

Slow and unresponsive. I went to pick up a physical form. 10 minutes and service person could not…read morefind it. Then 20 minutes waiting for someone to help.