TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Gina deserves some sort of award for the patience she demonstrated over the course of the year it…read moretook us to make a decision. She was personable, took the time to understand my style and always gave feedback/recommendations without ever pushing us in any direction. I had several home consultations with other vendors but Gina was the only one who truly took her time with us. You get what you pay for in terms of personalized service and results - both she and her installer John are wonderful to work with. Thank you Gina!!

The South Coast Shutter and Shades Team of Donna, Francisco, and Luis provided stellar customer…read moreservice and expert installation of the beautiful shutters and pull down solar shades. It is a pleasure to work with Donna and her team! Your superb services will be sought again in the future. Huge thanks!

I needed blinds for my office space and South Coast Shutter and Shades were great! The install was…read moreexact and timely. Communication was timely and available. The enthusiasm for the project was appreciated too. I'm so glad we found these guys for our space as a buildout is so stressful, anyone who can make it easier is so appreciated!

I found EJ's on Yelp after having a negative experience with another company that had the most…read morepositive reviews on Yelp. Eric (the owner) is a no nonsense guy. He did a great job in explaining different choices for different areas in the house and took into consideration my dog who jumps at the patio sliding door. When he was done I pretty much had my mind made up on vinyl blinds on the kitchen window and patio door. With shutters in the rest of the rooms. He came back to take measurements and explain different choices on the shutters. There were a few things that I had to ponder about and Eric gave me his opinions/suggestions. It took about four months for the shutters to be ready (made overseas). I thought it was a long time but it seems to be the norm these days. I could have paid an extra $300 to have it done in a month but decided I wasn't in a hurry. The installers Johnny and Luis were super efficient and very nice. They did a great job with installation. They couldn't install the shutters on one of windows and told me Eric would be in touch. First thing the next morning I received an email from Eric apologizing saying he had made an error and he would have the shutters redone. He paid to have the shutters done in the shorter time (four weeks). Johnny and Luis came back yesterday and installed the last shutter. It took them 15 minutes. The first company I dealt with left me with more questions than answers when their rep finished his pitch. Eric on the other hand did such a good job in explaining everything I had very few questions. The shutters and blinds look great. Highly recommend.

Just great! The price is super reasonable. And I really appreciate the smoothness and easiness of…read morethe whole process. The tenants also likes the quality of the work. Thank you Eric!

We just finished putting shutters on all our windows. We worked with Randy a few years ago to do…read morethe downstairs and again now to complete the upstairs. He's great! The installers, Francisco and Jon, arrived right on time. They worked quickly and were very nice. Our house is now complete with beautiful shutters. We couldn't be happier! I highly recommend Randy and the team at Vineyard Blinds & Shutters!

Jon did an excellent job. He completed the installation in less than an hour. I highly recommend…read morethis company for shutters installation.

It's so nice to deal with professionals in the home decor or construction business. Way too few and…read morefar between. Ed with Budget Blinds was really great. We purchased a new construction home in SJC and needed just a few blackout window coverings to help our toddlers sleep through the night (I.e. so we can sleep through the night :) Ed was prompt for the appointment and walked my wife through all the options. He also let us know what materials and style were the best values and where we could save and still have the best quality. We didn't ever get the high pressure BS that you tend to get with other home decor people. On top of that, they under promise and over deliver. He said that it could take up to 4-6 weeks for one certain shade to arrive, but they had it ready in 2 weeks and it was installed that same week. The installer, Mike, was also very professional and on time and made the install process very easy. He was great. Bottom line, we now have our go to when we need any window coverings in the future.

We contracted with Mya to have a motorized blind for a sliding door in the bedroom and also, a…read morewood blind installed.in the living room. The order was priced more reasonably than others that we solicited and the order was ready on time as promised. Justin was the expert installer. He had difficulty removing an improperly attached old blind, but he was very patient. I highly recommend Justin for his expertise. We appreciated that he was very personable.

I needed 7 new shutters and 4 vertical blinds for my house. I contacted Custom Wood Shutters &…read moreBlinds whom I had first done business with back in 2006. Eron came to my house, explained everything thoroughly, helped us with fabric color selecting, and gave us a very competitive quote. So we placed the ordered. It took a few weeks for the custom shutters and blinds to arrive. Mark did both the shutters and blinds installation in a few hours. The shutters and blinds look great. I highly recommend Custom Wood Shutters & Blinds.

We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

Wow! I love this company!…read more You can tell they really care! From the consultation all the way to the installation they showed themselves to be professionals! I really see the value! I will definitely reach out to you guys for my next project!

Classic Improvement Products has been great to work with! They responded right away to my Yelp…read morerequest and came out to show us their product and measure. We had our retractable screen door installed yesterday and are so happy with the quality! We highly recommend this family owned company!

I can't say enough good things about Richard and Cali Coast! Do not go with any other companies. I…read moretried another before Cali Coast and the customer service was terrible. Cali Coast has the best customer service in the industry. His prices are competitive and the product he uses is high quality. Thanks for bringing back great customer service to the consumer again!

Thank you Richard! We've had our shades for over a year and so happy with customer service!…read moreDefinitely worth every penny! They respond fast and shades are High quality thank you for taking care of us!

Five stars! Our puppy damaged three slats on our tilt rod shutters. Shutter repair came the same…read moreday, replaced them with matching slats, and had everything looking great again. Highly recommend!

We had a great experience with Shutter Repair in Laguna Niguel. They arrived right on time, were…read morevery professional, and did an excellent job repairing our shutters. While they were here, they also noticed a few other shutters that needed attention and took care of those as well. One of our biggest concerns was matching the existing color, but they got it exactly right. You can't even tell which areas were repaired because everything blends together perfectly. The shutters now look great and work like new again. We really appreciate their attention to detail, quality workmanship, and friendly service. I would definitely recommend them to anyone needing shutter repairs!

The team is very knowledgeable and experienced. We have used this company for a few years now. The…read morequality of their shutters is excellent.

I highly recommend Excellent Blinds and Shutters! Brian came and measured our windows for shutters…read moreand roller shades. He was professional, honest, and very knowledgeable. I appreciate the time he spent explaining the products and our options. His measurements were accurate and everything turned out great! The installation team also did an amazing job. Customer service sent texts to give updates about delivery and installation which I appreciated. Overall, I had a wonderful experience. Great value for the money!