I want to give a HUGE shoutout to Michelle and the sleep study team. They did a sleep study for my…read more7 year old son. When we encountered challenges along the way, Michelle reached out to see how she could help me and my family get through it. They communicated with us really well and assisted us with every step of the way They have such an amazing team and provided great communication with my family Other places took months to get us in, they were able to schedule my son's sleep study within days. Michelle even checked up on my son's upcoming surgery. The service did not just end after the sleep study- they went above and beyond their duty Thank you guys so much! Shout out to Mary Ann, Michelle and to the rest of the team!

The review was for a while ago in 2021, But had a friend run into the same issue at that same…read morelocation. So I was told about this Night-owl device, and was not told I needed to download an app. The app would not install on my device. The antivirus I was using said it was a risk to install the app. After I voiced my concerns about this to the doctor on how to fix this issue, the answer I got back was to contact the manufacturer. Also said, "He did not have time to talk to each person about this item, or he would get nothing done." Also, this device had a 7-day time frame to get this done. So I contacted the night owl. Also noted that the device showed up broken but did not notice it until later. The doctor said he does have an at-home sleep study that is an all-in-one unit you use and return. But that was for Medicare, but could have used it with my PPO. Guessing, the doctor saw my PPO and went with this night-owl device with no support from the Office or from their corporate office overseas in Belgium again, only having 7 DAYS to fix it. The only reason I called that number was in Belgium. Their live chat was offline all hours and my submission for help with fixing the issue went unanswered. Email I received later, and I quoted: "I further note that I have requested the deletion of my phone number and not to be contacted over the phone again. This is a valid request under EU and Belgian privacy laws, no matter where you have obtained my number from, nor your personal jurisdiction." Phone number was listed on 4 websites but at least got the ball rolling. In the end, nothing was fixed. So now I am charged 55 dollars for no support from the doctor's office or the manufacturer on how to fix this issue. I had a dispute with charge with my insurance. I went to another sleep study center and let me use the all-in-one unit, not this device that requires a ton of permission to use on a personal device. Background on me, I have been part of, since 2020, 23 data breaches from all businesses, including insurance, medical offices, you name it, so I am picky about who gets metadata, especially something as personal as cellphone data. Would recommend this office If you have PPO health insurance, stay away from this location.

For the idiots complaining that their appointment didn't match the paper. The paper literally says…read more"this is not your final time, you will get a call with your final time" I got my phone call and it was exact maybe to exact. I got there way early and sweet Vanessa at the desk was like Ray can you come back we're a little behind. I looked around and saw 30 patients crammed into this little office. I said ok I'll come back at 10:30 on the dot my appointment time. When I got back at 10:30 Vanessa had my paperwork and the waiting room was practically empty. These doctors knock out but checks like they are slinging burgers one patient in and out in 20 minutes including anesthesia, surgery and wake up time. By the time I got back guess what time it was 11:30 the time that was on my original paperwork. Guess what guys I think they have a system and they know what they are doing. They have a huge team moving beds in and out getting you changed, hooking you're iv and rolling you into the poop check room. By the time you wake up it's all done. I was the last patient so I thought every body would be rushing out of there-nope they treated me like the first one and on my way out the door the doctor even came to tell me everything was well. Oh and they called to check on me the next day. This is first rate service very rare. I highly recommend you get all your but checks here if you need it.

WARNING! If you are with Kaiser and need/want to get a colonoscopy, as they are months behind for…read morescheduling (in Mar of 2026 they advised Oct first available appt), DO NOT ALLOW them to refer you to their contracted provider for colonoscopies United Surgery Center in Orange, CA at 1140 W La Veta Avenue, Suite 550, as the staff there is incompetent and only values their schedule and time, not the patients'. As Michael in Irvine back on Nov 6, 2024 posted his review on yelp, when they called me for the pre-op, at the end of the call the person advised me, "we'll see you at 11am" on Fri Mar 6 when my initial appt was for 12:45pm and I had already had my wife make arrangements to take work off that afternoon as driver is required. I advised the person of that and got no sorry and let her know that if there was a problem I would get back and so ok, I would plan to now arrive at 11am as instructed. So, my wife now had to go back to her boss and request to get off earlier, which he is nice so of course allowed her to. I called early that Friday morning as up early to complete my work for my job before showering and departing to make the 11am on time and they confirmed yes, you are still on for 11am. Upon my arrival at around 10:45am, when I walked into the waiting room, it was jam packed and I even stated out loud, "Wow, this is a lot of people ahead of me for my 11am appt." I sat in the waiting room watching the time pass, 11:30am, noon, and at 12:30pm I asked the receptionist Vanessa who the only nice person there what the heck is going on here? I called my wife who asked, are you ready for pick up as she was expecting the nurse!" When I advised her I was still in the waiting room she got upset with me as waiting in the parking lot next door as expected a 30 min procedure when she could have gone home and done some other things, wasting her time. At around 1pm I asked Vanessa who was in charge of the scheduling and she advised Janelle the nurse. I asked Vanessa to please have Janelle come and speak to me in the waiting area immediately. Janelle opened the door and asked me what do I need as if she had no clue about why I was summoning her! I asked her, "How much longer are you going to keep me waiting, my appt was pulled in to 11am from 12:45am without my approval and now its past that time". No apology, Janelle looked at me with a snide look on her face and advised me, oh we called you to push the 11am back out. I advised her no you did not as I was up early and on my phone and would not have missed that and so I pulled out my phone and yes, they had called me, at 10:06 am, less than one hour before my appt and I had missed due to being in the shower to be on time at 11am. I told her, "no, you don't pull someone in without approval/prior notification and then call less than an hour before and try to push them back out, this is RIDICULOUS!" Still no apology or advising she agreed, and back to the waiting room for another half hour or more. At this point I was upset as now wondering how late they could be before the 3 liters of liquid crap I drank the night before and another liter in the morning to the strict timelines on the pre op instructions would no longer be effective and they would need to reschedule me. They finally took me back to get my gown on and put the iv in me in preparation for the procedure around 1:30pm and I fell asleep waiting...When I awoke at around 3pm and no one around, I was getting angrier by the moment as I had planned after the surgery to go to jersey Mike's for lunch and then watch the Sharks hockey game that evening at 5pm. I yelled out for someone to come and Janelle came and I advised her to please call my wife and let her know I still not taken into the procedure yet. She did begrudgingly and I could hear my wife through the phone say "you have to be kidding me!" I was finally wheeled into the pole position at around 4pm and not taken into the operating room until about 4:30pm and I told the doctor and nurse who asked me "how are you doing?" to spare me the pleasantries, that I was pissed at them ruining my entire day over what should have been a 30 min procedure and when I asked who was the anesthesiologist a man advised me I'm not an anesthesiologist but will be taking the doctor's orders on administering which another red flag. To add insult to injury the doctor advised me he not making enough $ to which I should have said "shut up dude, you probably make 3 times more than everyone on your incompetent staff" but did not as just wanted to get the procedure done and go home. After the procedure they dressed me and I don't even remember coming to until I was in my wife's car as no doubt they were so embarrassed about what they put me through that day they didn't want me to come to and give them some choice parting words. When the post op nurse called me the next week to ask how I was doing, I asked her, "were you there Friday?" Still no apology or confirming they will change.

im so please to announce that this place is awesome very professional very good customer service…read moreand lets be honest to stay there u need confidence and trust and i got that with thien vo my sleep technologist .im mother of 4 and i didnt wanted to leave that place i wish i can sleep there ever night there all because of thien vo and so alert also anybody looking for a sleep apnea this is the palace not place

I am so happy that my Dr. recommended this facility. My experience was top notch. The room so…read morecomfortable and my tech Jennifer was the best! She was so kind and thorough. After having a nightmare study done a few years ago , I was very reluctant to have another. The difference between facilities was night and day. So if you need a study look no further.

Apnea solutions is great! They are super responsive and helpful in getting my at home sleep study…read moredone and getting the right equipment for my sleep apnea. I tried to go to other sleep study places and had a very hard time getting responses and getting through the system. Once my doctor recommended this place, I was quickly able to get everything done! In addition to being very responsive and accommodating, they seem very ethical about not upselling me on equipment. Highly recommend this place!!

stayed there last night for sleep study on jan 9th . staff is very proffetional and knowledgeable…read more highly recommend them to anyone who needs sleep study. comfortable quiet place in a quiet community. no outside noise . . wasnt sure what to expect when i showed up . ended up to be an easy relaxung tine . git a decent amount of sleep also cannot what for resuts

So one of the doctors prescribed me Amoxicillin to fight this tonsillitis I had. Turns out that it…read moredid work but it gave me an allergic reaction to the amoxicillin. Drove back here and one of the doctors I met back in September of 2025 told me that it's a mild allergic reaction to amoxicillin because it's kind of a common one. I was shocked and gave her that "are you deadass look"? She wasn't joking. Another doctor came in and he took a look at the allergic reaction I had. It wasn't severe or anything. He took a sample from my throat to see if it was anything else. He was really reassuring.

I want to make other patients aware of my experience because transparency is important, especially…read morein healthcare. I've been coming to this urgent care since around 2020 and have been a returning patient over the years. Until now, I've never had a reason to complain and have generally had positive experiences. This visit, however, was very disappointing. I scheduled what was advertised as an "appointment" through the urgent care's website, expecting that my reserved time would reduce my wait. After arriving, checking in, and waiting for over 30 minutes, I asked the receptionist about the delay. I was then told that the appointment doesn't actually begin until you physically check in at the clinic, meaning patients are essentially placed into the same queue as walk-ins. What concerns me most is that this information was not made clear when I scheduled online. Instead, the explanation was provided only after I arrived at the clinic through a notice at check-in. In my opinion, that's too late. If an online "appointment" does not reserve a specific place in line or appointment time, that should be clearly disclosed on the website before patients book--not after they've already taken time out of their day to come in. To me, advertising an appointment system without clearly explaining how it actually works is misleading. Patients reasonably expect that an appointment reserves a time for them. If the process is really first come, first served after check-in, that should be communicated upfront so people can make an informed decision. Many people choose urgent care instead of the emergency room because they want timely care for non-emergency issues. A scheduling system that functions like a walk-in line defeats that purpose and creates unnecessary frustration. As someone who has been a loyal, returning patient for years, this experience has unfortunately changed my opinion of this clinic. Because of this policy and the lack of transparency, I no longer feel comfortable returning. It's disappointing to say, but they have lost my business. I'm sharing my experience so others know what to expect, and I sincerely hope the clinic improves its communication by being honest and transparent about how its scheduling process actually works. Patients deserve accurate information before they book an appointment--not after they've already arrived.