When our insurance bill more than doubled, Inna was able to shop around and find us something for…read morehalf the price. She was on it for 3 days and constantly in contact with us. Great communication and a fantastic savings for us! Thank you!

Be careful, make sure you read everything before you sign…read more They tried to get me to sign and pay for an insurance contract on our business and didn't mention that the bill they sent me was for only a quarter of the annual fee and the year before it was just the one quarter of the amount, so I wasn't suspicious The company that they insured me with last year did an audit on me and said that I owe them $24,000 because our sales were higher than what I had claimed they were. The salesperson purposely wrote the wrong amount to get me to pay They are just a bunch of salespeople trying to get money from you anyway they can. it's very disgusting.

Only one star? Wow. This insurance company must really suck. FLO can't save it …read more.. Claim Number: 26-838828786. 2008 PT Cruiser with only 26,800 original miles and an old lady backed into a rear fender. After haggling with Progressive who initially refused liability, I flipped it to my favor. Now they want to salvage my car. Progressive says paying repair costs of $3,300 will be more than the value of the car. Really? I find value of this make and model all over the place in excess of $6,000 AND they have 70,000 to 120,000 miles. Mine has 26,800. Progressive not only sucks, they lie, cheat, and deceive - the trifecta of fraud! Go somewhere else for insurance. Thanks for listening.

I merged onto the highway behind an untarped gravel truck. Immediately, before I could change lanes…read moreto get away from this obvious hazard, it dropped a stone off its tailgate that bounced up and cracked my windshield. I flagged down the truck. The driver said to call his insurer, Progressive, and they'll handle it. After making me submit a ton of online paperwork, do an online interview, then wait a month, Progressive refused to cover my windshield, citing lack of evidence (even though the driver was their covered customer). Basically, if you don't have super-high-res camera footage of a stone going from tailgate to window, they just deny, deny, deny, deny, deny, deny. May the fleas of a thousand camels...

Everyone was really nice and helpful building is clean and not to decorated…read more But they have really good policies

Update on my previous review. After looking at my policy, I see my policy says $1405/year. I am…read morebeing billed $1965/year. I can't wait to renew with a different company STAT.

Came in to pay a bill, only seen one employee so I walked over and sat at the desk she was at,…read moredidn't get no "hi -I'll be rt with you-broker was on the phone as I was also was. As I sat for like 2 minutes, I was told-"I'm on the phone"- with a look on her face like I'm bothering, i said ok me too, I asked where are the other employees because I didn't want any service from her. She was very unprofessional. lost a customer now.I left before I became unprofessional-Hope she gets fired

Drucellah is the best! She helped me save half on my car insurance. I was paying $424 monthly for…read morethe last 6 months. Now I was $200

Superb customer service. Have 3 autos insured with JD Snead…read more I needed urgently my insurance card in order to drive a 1992 Ford Thundebird I just purchased. All I needed to do was just one phone call to JD Snead, Ash took my call and my request was achieved in minutes. Very happy with JD Snead Ins Svc

The young lady was a great help fixing a problem I was having finding an area in my app. Very…read moreprofessional. Really knows how to proactively listen. Thanks for the help.

This company is allowing people to use other people's identity to start insurance policies, and…read morethen not helping with the fraud. Called in today and they wouldn't even let me speak to a manager. I would be very careful with this place.

Easily the largest rip off for simple car insurance. Don't waste your time with Kemper or Infinity…read moreinsurance companies. Horrible customer service. Excessively high rates for zero service provided. Go shop at Dairyland insurance company. Customer service at Kemper is managed by a 12 year old with zero people skills, and worse problem solving skills than any adult should have to deal with. If shopping for any insurance pass Kemper as fast as you pass AAA or Farmers. ​

Had a slab leak in my downstairs restroom. After plumbers repaired and rerouted all my pipes we…read morecontacted our insurance company (pacific Specialty). At first the CSR was slow in communication then Michael Bunch took over our claim and he kept us informed by email and phone. We worked together and discussed the remediation company and the construction company. Remediation was suggested by plumbers. Michael let us know the situation along with when payments would be processed once they come to an agreement for repair cost. We did get involved and this helped the situation. If you have a claim by all means be informed and involved as much as possible. Michael gave me some good suggestions if we ever need to file another claim. Thank you Michael for all your help and support. It was great working with an agent who is understanding of the clients needs for resolution.

We had a flood in our home and assigned an adjuster to review our claim. 2 weeks later and no one…read morefrom Pacific Specialty has contacted us regarding remediation or relocation. I've left numerous voicemails and get no response. I was told that they are no longer in California and any remaining clients they are dragging out their claims in hopes they get frustrated and leave.