We drove for an hour and a half past dozens of other Chevy dealers to come here and buy. I'd do it…read moreagain in a heartbeat and suggest you buy anything you can from them. No gimmicks, had us in and out in 30 minutes. Helped us with our baby when he was fussy. Good people with good ethics.

I purchased a used truck that came with a 3 month or 3000 mile warranty, I was close to having 2500…read moremiles on it when I noticed the transmission shifting funny. I called and asked to have it checked out and they said no problem. I dropped it off and the next day they said nothing was wrong with it that they could find. When I arrived to pick up my truck I saw that the ground under my truck was wet with some fluid. I ask the service people did they do or add anything to my truck and they said NO we didn't touch nothing just test drove it! I checked under the truck and the transmission pan was covered in fluid and after opening the hood I found fluid was spilled on the air box and bumper. I asked them again and this time the service guy stumbled and said they didn't see anything that looked bad when it was in the shop. So I asked did you service the transmission? Was that the reason for the fluid to be everywhere? He said no WE DIDNT TOUCH ANYTHING. After checking my truck the pan bolts were loose and the fluid was leaking from it. The truck wasn't like that when it was dropped off, looks like they drained the fluid and put fresh fluid in it trying to avoid working on it. Because it worked, not three weeks later the transmission is slipping when it shifts. Now the truck is out of warranty and nothing I can do about it. This was the worse experience I have had with a car dealer and I have owned many vehicles.

That's crazy to see so many bad reviews. I saw a car on their website, called to see if it was…read morestill there, and went to go get it the same day. Carmela was my salesperson. Ive had my car 4 years and have not had any major problems with it. Minor problem was the one of the car charger didn't work and the seat sometimes get stuck when moving it back and forward. I would just say make sure you take someone who know something about cars to inspect the car before purchase, as you should any car lot!

I purchased a Nissan Titan from Lowery Brothers and was assured by the salesman that the display…read morescreen would be replaced with a new screen. They kept the truck 3 weeks and after many excuses (lies) it was not fixed. Now the salesman will not respond to my phone calls (voice-mail) or texts. I will not purchase another vehicle from Lowery Brothers.

I so wish I wasn't having this experience right now. After 3 phone calls from my mother to the…read moreservice department and an $800 service for gas fumes, she had to return the car again. When she returned it, she was told that she never mentioned the gas fumes and that they had serviced everything else on the car. This is a blatant lie. When she picked her car up from the service team on Friday July 27th, she was told they couldn't find the source of the gas leak and she should "thoroughly wipe her gas cap." Thankfully, she brought it back Monday on her lunch break, where she left it. No one bothered to call her, so at 4 pm she was dropped off after work. The service manager informed her if she kept driving her car it would explode, as he had just dropped the gas tank 20 minutes prior (4 hours after having the car there). They sent a woman home with a car pouring gasoline out over exhaust pipes, claimed she had never reported the gas smell, and refused to negotiate the price, a payment plan, or accept responsibility for the bad work they had done and their disregard for her safety. They had every opportunity to show a customer of 10 years, who purchased her vehicle from Howard Bentley new and service with only their team, that they would rectify their reckless negligence. Instead, they stood stone cold to an elderly woman sobbing as they took the last of her savings. Needless to say, we will be purchasing our next vehicle from another dealer and filing a complaint with the BBB. I think there are good, honest service departments in Marshall county. C&R Automotive and B's Express Lube have stellar reviews and show good service to every customer. This is just another example of sending a naive woman to a dealership under the expectation that a dealership can be trusted based on the name it represents.

Harassment! And if they don't stop I'm going to sue! Someone…read moreaccidentally put in my number that I was looking for a car, I'm not. I explained to them it was a mistake and please stop calling but they call all the time. I have requested to be take off the call list, I texted them to stop and the keep going... Don't trust these people with your phone number. I'm at work with clients and getting annoying calls that don't stop.

We asked questions about the vehicle we wanted and the sales lady answered but upon receiving the…read moreJeep found that most everything we had asked was never addressed or there. Like does it have an owner's manual, is the spare in ok shape and minor stuff. We live several miles away and couldn't make the drive back and forth but anyway our experience with them was very negative after the sale. I would not recommend them to anyone!

In a recent purchase, a past collision report was not disclosed. After the automobile was inspected…read moreand "ready" for sale, the oil was a quart low and black. Two of the four tires were dry rotted. Brakes pads were bad and alignment was off. I would not trust any inspection report from this dealership.