I walked in with a broken clasp on an walking sandal, and walked out with it fixed. I was so happy…read moreto have an expensive pair of shoes saved. The owner was friendly and the store is stocked with an amazing variety of shoe-related items including scores of shoelaces from plain to leather to fancy; shoe polishes, dyes, conditioners, etc.; insoles; foot and toe pads; and much more. I highly recommend this shop!

Really great customer service! Our puppy ate my daughter's expensive - new boots. I took them to…read moresee if anything could be done. To my surprise he was able to fix the chewed heals and even touch up some of the scuff marks. They turned out great! They went from pretty much new to chewed up to looking good! I actually took a couple pairs of shoes to get rehab. The dog had a thing for shoes for a bit. Super great customer service! Really happy with all the repairs done!

Santa Barbara Shoe repair is a wonderful cobbler shop that delivers top quality shoe repair at a…read morereasonable price. Like most shoe repair, a job can take 2-3 weeks to complete but I believe that there is no rush when you're doing quality work. At the end of the day, the boots they re-soled for me are now better than new. Many thanks.

The boots were too big and I didn't like the zipper. They removed it, tightened it and added the…read morepiece of fabric. They look and fit so much better, Thank you!

I have been to the business, it was supposed to be open. It was closed…read more I have called and left my number, nobody called me back. I just called and the message said "This mailbox is full". It seems that this business is no longer in business.

My lace-up midcalf boots were elderly, to say the least. The sole on one was separating, and when…read morethe owner examined it he pulled it completely off. Yikes, they are goners for sure. But he took them and gave me a ticket. That was October, 2025. This is mid-January, 2026, and I've been back twice and each time he can't find them in his shop but said he must have taken them home to work on. I would understand if they were not fixable. I guess they are gone, one way or another. Too bad, I can't seem to find similar ones anywhere. I loved those boots...

highly recommend lee!! walking into his shop is like a tornado went off in there but it's a kind of…read moremadness that you can trust hahaha. it's an organized chaos. he repaired my vintage leather platform sandals for just $20 and were ready when he said they would be. today i brought in another pair of shoes and he first asked me how much i paid for them. he said the work was a bit complicated so it would be $40 and might not be worth it to me if the shoes didn't even cost that. i really respected him giving me honest advice and not just trying to take customers money!! he's a magician come bring your goods to lee

Lee's Shoe Repair is reasonably priced and does excellent work. I brought in a pair of leather…read moreboots that I had accidentally left outside. They got wet, dried out, and warped so badly that I couldn't even wear the right one because the toe had completely caved in. Mr. Lee told me it would take a week. When I came back, the boots looked incredible. The toe was fully restored and looked almost no different than it had before the damage. In fact, this is the best these boots have looked in years. They are well loved and well worn. I use them for work, yard work, hiking, vacations, and everyday wear, so they have truly been lived in. Seeing them brought back to life like that was impressive. I even received compliments on them after getting them back. He did such a great job that I almost wish I had more shoes that needed repair. If you are looking for quality craftsmanship at a fair price, this is the place to go.

I never understood why sales clerk and retail stores can have an attitude. Walked in was browsing…read morefor about 10 minutes, and the woman just stood behind the counter and didn't say a single word to me while I was in the store not even hello. If I worked on commission, I would certainly be more friendly.

Stephanie was awesome. She spent time ensuring that I found the right work boot and the right…read moreinsert in the perfect size. Customer service here is amazing. I went back the following day and purchased some heritage boots too. I can't recommend this store highly enough.

I highly recommend Bart's Shoe Repair! He had my boots fixed…read morein one day! He is reasonably priced and pleasant to deal with!

He's such a kind soul and his work speaks for itself. I shocked at how good they look considering…read morethese have been beat for the better part of a year. I think the price is reasonable for a requesting a new sole, midsole, laces and he even cleaned/protected them. Also I got them back in two days which was exceptionally fast.

Rudy was very creative, fast and affordable when he repaired my sandals…read more I would use Rudy and recommend him for any leather/ shoe repair

This guy took my cowboy boots in .. I asked to get them shined and specifically asked for him not…read moreto paint them multiple times.. said he was going to go through them giving them a polish and a finish. When I got them back he completely painted the boot a new color. He even had the audacity to paint over the stitching " Ariat stitching" and it just looked like shit. I don't recommend going to him. He promised services he didn't give and when I got them back he even said he didn't have time to give them the "finish" and still charged me full price. He also doesn't have a shop like the maps show he works from home.

I've been very happy with Northside and I find Emmanuel to be a pleasant person with whom to speak…read more He's running things on his own and seems most gracious to those who also treat him with kindness and respect. He is a very talented cobbler and works fast and effectively.

This place doesn't even deserve 2 stars. The dude behind…read morethe counter was absolutely disrespectful and super RUDE because I had the nerve to walk into the store with my 2 pairs of boots while he was eating. i Got such a hostile vibe while he was writing my ticket that I said "sorry if I was bothering him" and then he says.... " I just fucking hate this shit! I'm trying to eat lunch and I keep getting interrupted ". I SWEAR!! So I took my boots and left. I will not put up with that crap. It's too bad because I have taken my shoes and boots to northside a few times for service. I don't know the guy's name but i think he's in his 30's, wears glasses and is a bit on the " husky" side. Another reviewer described him as passive aggressive. I would agree on that. STAY AWAY!, Go Somewhere else!!!

I had some unique items that needed repair (mesh grazing muzzles for horses) They were repaired and…read morethey did extra stitching on the opposite side. I was very impressed at the craftsmanship. And the fee was affordable. Thanks

I couldn't be happier! Affordable, quick turn around and so well done. These are my favorite boots…read morethat I wear nearly every day. I needed the heel repaired and he went above and beyond. Couldn't recommend him more.

Great Service! The gentleman did exactly what he said he…read morewould do! My shoes were ready and restored to perfect condition as promised. I'll be back! Thank you