Extremely friendly people...they make you feel totally comfortable. State of the art hardware too…read more I needed to have a filling replaced...absolutely no pain. I inquired about an implant and Dr. Alex was completely upfront about the price and counseled me in the options, one of which was to forego the procedure, as I didn't have any need for it at the moment. Most dentists wouldn't think twice about options as such...and implants aren't cheap. They are now "our family dentist!"

This dental facility is clean and friendly. Always patient oriented. I love going here as they…read moretreat me like family. We laugh & joke and have fun. The mouth numbing experience is the best I have ever been given

Dr. Zitofsky is amazing! He is knowledgeable, kind and treats me as though I am the only patient in…read morethe office. His staff is incredible- from Diane at the front desk who greets me by name, to Andrea the dental hygienist, who does an incredible job of explaining everything she is doing and cleaning my teeth exceptionally. I highly recommend this office for quality care and treatment!

Been going to Advance Dental Arts for almost 15 years. Dr. Z and his staff are amazing. They are…read moreskilled, knowledgeable people with great personalities who take great pains to make the patient feel comfortable and well taken care of. Dr. Z is very knowledgeable but very measured in his recommendations. My hygienist, Kristen, is a joy. She is so personable as well as kind and gentle in her work. Recommend this practice unconditionally.

Going for any dental care or procedure is already anxiety producing, after having to wait for…read moremultiple visits 20 or more minutes to be seen and having to return to work or get to another appointment the hygienist was rude, then said some very judgmental comments before treatment and I left because I have been judged for my teeth my whole life and I am trying hard to take care of them and get the treatments needed which is emotional, time consuming and expensive. I left in tears without care because of how uncomfortable I felt, stay clear!!

I had my first appointment with Dr. Katherine Guilfoyle today. I was very pleased with my…read moreinteractions with the office staff. They were courteous and attentive. Dr. Guilfoyle was very pleasant and extremely professional. She took a great deal of time to make sure that I understood her evaluation and proposed treatment plan. I would not hesitate to recommend this practice based on my initial visit.

First visit with BTFD and I was blown away by how nice the office was being that it was in the…read moresmall shopping center. The initial warm welcome I received was nice and appreciated, also noticed that everyone was smiling. As a tech enthusiast, I was handed an iPad to complete my check in paperwork so I appreciated the used of technology which made it more seamless. I mean who uses pen and paper anymore? I'm not much of a stickler for time as I was greeted shortly after my appointment time but when I was greeted by my initial tech, forgive me I forgot her name I forgot all about it. She was very nice and provided clear explanations of we were doing and next steps which was nice to be apart of process. THEN I was introduced to my Dental Hygenist Amanda who is a . Who thought getting my teeth clean could be so fun, she was very personable, made me feel relaxed and we had a great conversation. Also had a tv on the ceiling, what??!! Never seen that but it was definitely a bonus! I discussed my exam with the Dr. Huang was also very nice, made me feel comfortable and welcome. Overall based on my first visit I would highly recommend this practice. Kudos to your practice and your team for the outstanding customer service , you could tell you all enjoy what you do. Thank you, see you on my next visit!

Painless dentistry with compassionate personal care. Dr. Henry and his staff are pleasant and fun…read moreto converse with, we highly recommend this office. The conservative approach to necessary dental work, all procedures are fully explained and agreed upon before proceeding. Thank you BTFD, the area is fortunate to have you, Dr. Henry and your wife, Dr. Faye, also a dentist, to give us the best experience.

Manager Cindy was very rude with disabled and elderly patients. Told me if I canceled an…read moreappointment again don't bother to come in? Honestly that there are things you cant control, especially if you are disable with muscular disease, Ms it is not convenient and easy for sick patient to come and see adequate Dr office or dentist. Real doctors know this when we take our promise oath to care. why do we bother to go to school if we don't practice what we learn. I work 35 years as a registered nurse and assist Dr for surgery and I never felt so offended and disrespected in my life. I called before time and honestly winter gave me problem with my car tires at a snow blizzard. I have a nurse to drive my car since I have drop wrist and foot. I can't risk her life either. I cancelled so that way at least someone else could use the appointments. I have serious medical issue and it's not easy for me to live. I also have an irregular heart when I cx my first appointment. I cannot control my neuromuscular disease as MS. A lot of doctors understand this and know how to accomplish patients needs. I'm surprised as a family practice this is permitted . The manager should go back to school and retouch her education, how to treat elderly and permeability disabled patient. You are reported with false advertisement care and refusing to treat a patient is neglecting patient needs. Thank you.

Best dental care I've ever had! Office is clean, efficient, modern and people are just plain nice…read moreand professional. I never had any questions as they explained everything up front including next appoint and cost. It's no wonder I had to wait a few months fro my first appointment as this is the place to go to in this area, IMHO.

I have been to three other Dentist , with horrifying results. Dr.Ross was the only one to take my…read moredilemma seriously. He was very informative, very patient, and listen to my story. He assured me he could handle my situation, without intense pain, and professionally. This was the best decision, I have ever made, and his word and service have held true .I can't thank him enough.

We recently moved to the Rhinebeck area and needed a dentist. The office staff put my name on a…read morewait list and called when they had an opening. Everyone at the office is warm, efficient and highly professional. The hygienist immediately put me at ease (even under the more challenging circumstances related to Covid) and did an excellent cleaning. Dr. Richard Ross did the examination after the cleaning and answered my questions and was very knowledgable and reassuring. The entire process was painless. I intend to return and to schedule appointments for my children. Highly recommend this practice.

This guy DOESN'T carry MALPRACTICE insurance. AND WORST OF ALL HE DOESN'T DISCLOSE THIS TO…read more PATIENTS. He ruined all of my teeth. When I found out that he doesn't carry malpractice insurance, he could only offer me $20,000. But he did $100,000 worth of damage. He is so cocky that he doesn't carry malpractice insurance but has little money to pay all the people he has screwed. BE CAREFUL! You are a horrible human Zeines. And yes I do have photos. I'll post them on my next review

Dr. Zeines is one of the kindest people my wife and I have ever interacted with, in the medical…read morefield and in life! He truly is a holistic person and dentist. He listened to my wife in great detail, she is experiencing severe facial pain and has not found relief from several other doctors. He has followed up with her to check on her well being and the effects of his care. We trust Dr. Zeines to help my wife as much as any dentist can. He also is very knowledgeable and not afraid to think outside the box when the common answers are not working for someones care. He takes his time to make sure you are part of your own decision making too.

I have been a patient at Dr. Terence office for close to 10 years. I required quite a bit of…read moreperiodontal work that was very successful. After the work, I carefully followed advice that was given, and it's been uphill since. I appreciate the experience and detailed level of repair that was necessary. Often it would take longer than initially expected, yet the perseverance paid off. The hygienist is great, personable, and take time to do the cleaning and initial examine properly. I am a patient every 6 months and am glad they were referred to me initially.

I have been a patient of Dr.Ference for many years. This particular time, I had the most extensive…read morecleaning from C J the hygienist. She worked on my mouth for close to an hour, scraping and making sure that my teeth would be smooth and spotless. Not only did she carefully explain how I could brush my teeth better, but she showed me where and how to use a different tooth brush. I thoroughly appreciated her advice, interest and concern and I will ask for her at my next visit.

My first visit I was told they scheduled me at a time that I could not be helped. My second…read moreappointment I waited 35 minutes past my scheduled time, was never told they were running late or any acknowledgement at all on how long my wait would be. So, I left, but not before I scheduled another appointment. I told them 35 minutes was my limit. Maybe the third time will be the charm, and I will actually get to see someone that can help me with my dental issues. Here's hoping.

Too long, don't want to read? Stay away from Aspen. Want details, read on…read more First the good. People were friendly. The place was clean, high-tech. I believe that they were competent even though a few radiographs had to be retaken by a trainee. Now the bad. I have never had anywhere NEAR as many radiographic views/exposures in all of my years of dentistry (and they are a lot of years). When it came time for the $$ shock and the upsells (here is a screening you might want, here is a substance we could use, here is a medicine that could help) which came to $1000 (for an asymptomatic patient with a few erosions and some plaque) I said, "Hey, how about I just stick with the basic cleaning my insurance covers?" I was told no, that they could not possibly do a basic cleaning, and that I would have to pay nearly $500 for the advanced ultrasound cleaning first. It's one thing to upsell, but another entirely to refuse a patient basic care because I don't want to pay for suggested bells and whistles. Stay FAR away.

Everyone was so concerned about my comfort. I was so comfortable with them and the way Dr. Shawn…read moreexplained my treatment choices. I'm actually going next week for the treatment. I highly recommend this practice.

The staff is very friendly and nice. They get to know you by name and really try to help you !read more