Dr. Zitofsky is amazing! He is knowledgeable, kind and treats me as though I am the only patient in…read morethe office. His staff is incredible- from Diane at the front desk who greets me by name, to Andrea the dental hygienist, who does an incredible job of explaining everything she is doing and cleaning my teeth exceptionally. I highly recommend this office for quality care and treatment!

Been going to Advance Dental Arts for almost 15 years. Dr. Z and his staff are amazing. They are…read moreskilled, knowledgeable people with great personalities who take great pains to make the patient feel comfortable and well taken care of. Dr. Z is very knowledgeable but very measured in his recommendations. My hygienist, Kristen, is a joy. She is so personable as well as kind and gentle in her work. Recommend this practice unconditionally.

Wonderful first visit with Dr Schwartz. I walked into this…read moreappointment today absolutely terrified -- like "should I cancel and pretend this never existed?" terrified. My teeth are in rough shape right now, and after a horrible past dentist who basically wanted to pull everything out (trauma city), I was expecting the worst. Instead, I met Dr. Schwartz, and within minutes he had me feeling safe, cared for, and even laughing. Yes... actually laughing in a dentist's chair. Wild. He listened to me, he understood my fears, and at one point after hearing what I went through, he just looked at me with this gentle "you poor thing" energy -- but in the sweetest, most compassionate way. Not judgmental, not pitying... just genuinely kind. He has a great sense of humor, an incredibly gentle approach, and he made me feel human, not embarrassed. I left feeling relieved, grateful, and honestly shocked that I found a dentist I'm excited to go back to. If you're scared of dentists or carrying trauma from past experiences, please go see Dr. Schwartz. He changed everything for me.

I hate going to the dentist, but who doesn't? Schwartz makes the experience relatively painless,…read morethough. While I have never had any major issues, I have been pleased over the last three visits. The check-in paperwork is electronic which makes a lot of sense to me in 2018 and it's simple to complete. I've never had to wait long for an appointment, either. Everything seems to run on time and everyone is friendly. My hygienist is gentle and friendly. They keep you with the same hygienist each time and they immediately schedule the appointment with you themselves after the cleaning. Dr. Schwartz has been my doctor. He is gregarious and seems thorough. I was pregnant and couldn't get x-rays during a couple of cleanings, but felt he inspected my teeth carefully. While it's in an unassuming building, this has been a great practice so far. I only withhold one star because I have never experienced anything beyond basic care there.

First visit with BTFD and I was blown away by how nice the office was being that it was in the…read moresmall shopping center. The initial warm welcome I received was nice and appreciated, also noticed that everyone was smiling. As a tech enthusiast, I was handed an iPad to complete my check in paperwork so I appreciated the used of technology which made it more seamless. I mean who uses pen and paper anymore? I'm not much of a stickler for time as I was greeted shortly after my appointment time but when I was greeted by my initial tech, forgive me I forgot her name I forgot all about it. She was very nice and provided clear explanations of we were doing and next steps which was nice to be apart of process. THEN I was introduced to my Dental Hygenist Amanda who is a . Who thought getting my teeth clean could be so fun, she was very personable, made me feel relaxed and we had a great conversation. Also had a tv on the ceiling, what??!! Never seen that but it was definitely a bonus! I discussed my exam with the Dr. Huang was also very nice, made me feel comfortable and welcome. Overall based on my first visit I would highly recommend this practice. Kudos to your practice and your team for the outstanding customer service , you could tell you all enjoy what you do. Thank you, see you on my next visit!

Painless dentistry with compassionate personal care. Dr. Henry and his staff are pleasant and fun…read moreto converse with, we highly recommend this office. The conservative approach to necessary dental work, all procedures are fully explained and agreed upon before proceeding. Thank you BTFD, the area is fortunate to have you, Dr. Henry and your wife, Dr. Faye, also a dentist, to give us the best experience.

I've been going here for at least 15+ years and I wouldn't change. I'm am very afraid of the…read moredentist and dental work. My very first dental issue was a root canal and cap. Dr King understood my fears and explained the procedure his dental assistant stayed in the room the whole time and kept checking on me to ensure I was doing OK. He also recommended "gas" which I gladly accepted. Since then I have had a few dental procedures with no issues. I have my teeth cleaned regularly and I find his dental hygienist professional and courteous. The office staff is very knowledgeable and helpful with the variety of dental plans that they deal with to ensure that everything is covered or if needed assist with the paperwork for financing. I have recommended Dr King to my family and friends and I highly recommend this office.

The best dentist in the area! My family and I have been coming here for years. The care is…read moreexcellent, the hygienist is always so gentle and the staff is friendly! They never keep you waiting for long when you arrive for your appointment. I would highly recommend Dr. King and his staff.

hi, my name is Richard Filipello just recently met the dental team so refreshing to see such a…read moreknowledgeable and caring people, Dr. Fox meeting him was an absolute pleasure. I had a full oral exam and my teeth cleaned the best cleaning really I've ever had no pain. I can't stress enough how kind everybody is in that office. I've seen plenty of dentists, and they certainly are the team you want to see if you have problems with your teeth you'll be very pleased to meet the staff and you'll be very very happy with Dr. Fox's work very happy

A patient for 25 years mainly under the old ownership of the practice who have recently retired,…read morethe practice is not the same as it used to be. The new main dentist, rhymes with lox, has the personality of a greedy rock. Lipnick was great, the reason why I stayed with the practice for so long; with him gone, the practice has lost all patient centered focus, it's now $, $ and more $. After going over my annual dental insurance limit and being hit with a big bill, I paid in installments only to find out that during Covid, when I lost my job, the practice had referred my account to a collection agency - they call it an "accelerator." Nice euphemism for we don't give a shit about you, give us our money. Once I learned of the practices' money grubbing ways to a 25 year client, I gladly stepped away and hope others do as well in the hope of actually finding dentists with just a sliver of compassion, understanding and heart. You won't find it at Albany Dental Team!

Dr John and staff are very friendly and professional. With four local locations and great staff in…read moreall locations. They provide the personal touch in their careers field.

Called the Albany office phone number to try and schedule an emergency appointment as a new…read morecustomer. Immediately sent to AI answering service that asked me several questions but could not get my name or email address correct despite multiple attempts. Then I get told I have an appointment the next day at 1pm and get auto-transferred to a receptionist. While she did try to help me she couldn't find any of my information and asked if I'd called the right office, etc? After several more minutes of confusion, I just gave up and said I'd contact another dentist. So, while I cannot rate their actual dentistry, it was literally like, "pulling teeth," trying to setup an appointment. Receptionist was nice, so that was not an issue, but the AI answering service not getting my information correct, telling me I had an appointment and then it not being anywhere in their, "system,." was extermely frustrating.

I have nothing bad to say about Dr. Trufas. He is great, unlike some of his staff…read more However...There is at least one member (I don't remember her name) on the reception team who seems to like giving an attitude over the phone and tends to have a "whatever" tude toward some patients. I am not the kind who comes in as often as they should. I KNOW THAT. IMO, that shouldn't entitle you to give me an attitude when I call or come in, but it's been happening for years and will probably keep right on happening. It doesn't matter if you tell them to be nice, this particular one will keep right on acting the same way. I'm not out to get her, but it'd be nice to not get sarcasm or rudeness just because I don't come in when I should or can't make an appointment. Unfortunately she fits in with typical the "**** u" attitude from the younger ppl of the area. If my insurance was more widely accepted I'd go somewhere else just to avoid her.

My parents had super crappy dental insurance when I was a kid, and thusly, we could only go to…read morecrappy dentist. I developed a pretty intense fear of the dentist that resulted in my complete and utter dentist avoidance for a period of 5 years. When my molars started to give me pain, I knew I wasn't being smart. You can choose to not open your credit card bill, but you keep racking up fees. Cavities, like credit card charges, don't just evaporate because you ignore them. My friend Jen, who had been a dental hygienist for ten years, recommended Cristi Trufas-Freinberg to me. With some trepidation, I scheduled an appointment. I was right, my teeth were a mess. I had 16 cavities, which might has well been a million. Here's the part where I should freak out, but here's why I didn't: - Professional, courteous, and knowledgeable front desk staff. Same lady. Every time. Know what she's doing. - Interesting and gentle hygienists who are really good not just at cleaning, but also serve as "tooth coach," coaxing you into better dental habits. - Cristi just has a mild mannered, sweet way about him. He's soft spoken and kind. Where'd you'd expect heaping mounds of judgement (16 CAVITIES, FOR THE LOVE OF GOD!), you just get patience and sensitivity. He really listens to you, and when you tell him you are afraid of the dentist, he reassures you. When he could feel my heart thumping out of my chest, he stopped to ask if I was ok. He told me if I experienced any pain, to raise my left hand, and he would stop. I did, and he actually stopped. When I told him I could feel the drilling, he ordered up more novocain immediately and waited for it to take effect before proceeding. I once had a dentist refuse to give me novocain, telling me it was all in my imagination, that my cavity was shallow, and that I needed to calm down. The way he treated me renewed my faith in dentists. - The drill and fill room is on an enclosed sun porch that faces the woods. It's warm, bright, and comforting. I actually look forward to going there. You shouldn't go there, but if you have to, it will be nice. Bottom line: if you're terrified of the dentist, this is the place for you.

My office experience wasn't great the care I received was rough and after my continued visits for a…read moreyear and had a lot of work, I had to literally had to instruct and suggest myself. I decided to change offices and within the first visit and appointment i had made i literally cried realizing the treatment i had here was never professional and always felt attacked here. I advise for anyone thinking of this as an option or opportunity to look elsewhere first. You deserve better!

Excellent staff and quality dentistry. I trusted that things were being done right, and I haven't…read morebeen let down!