The office staff and the dentist are friendly, kind, knowledgeable and gentle. I have horrible…read moreanxiety at dentist but I felt completely safe. My child loves this place as well!

Dr. Passalaqua and his staff are just wonderful! I have a true fear of dentists, but when I met…read morehim.....my fear disappeared. I have been with them for quite a while now and have brought along my husband and two girls. His office staff is outstanding and his hygienist is kind and gentle. His prices are not outrageous and they will submit my insurance forms for us even though they do not participate. If you are looking for a great dentist with wonderful staff, then give them a call.

Dr Seif is a highly experienced professional whose skill and dedication are clear. He has been…read moretreating the members of our family for many years, always caring about our satisfaction and good dental health above all. And we spend very little time in Dr. Seif's waiting room!

I live out of town, but my family has used Dr. Schulman's office for years. Returning home, I…read morefound myself in need of a referral to an oral surgeon-- they did this perfectly and gave good advice along the way. Thank you!

From the owner: At our practice, we offer patients a comprehensive list of general, restorative and cosmetic dental…read moreservices designed to meet the needs of the entire family. Our goal is to assist each of our patients in achieving and maintaining long term dental health and an attractive smile. Some of the services we provide include:Cleanings & Exams, Sealants & Fluoride, Root Canal Therapy,Periodontal Treatments , Extractions, Teeth Whitening,Tooth Colored Fillings ,Crowns & Bridges,Porcelain Veneers ,Dental Implants . *We have a 24 hour answering service for emergencies.*

Great dentists, good crew. I love these guys. If you're looking for the real deal - go here.read more

Dr. Konak is a great dentist. As close to pain free as you can get.read more

We are in and out fast, love the staff and beautiful office. Oh and we never pay a dime!read more

The Dental Hygienists really know their stuff, They are very…read morenice people and do not scrape too rough. And Dr. Coy himself is the guru of teeth, He deserves an award of some type of wreath. I really enjoyed my two experiences at this place before moving out of Utica. My teeth were cleaned by a very nice blonde hygienist. She then volunteered to clean my retainer in a special machine, which was a first for me. Great customer service. I have some issues with mouth pain and slightly crooked teeth. I fired a bunch of questions at Dr. Coy about wisdom teeth, the process of breaking the jaw, braces, and retainers, and he had great answers for all of them. My only complaint was that he did not seem very thorough; he inspected my entire mouth in about 45 seconds. Didn't test my gums or do a bunch of the tests that I have done at other dental offices. He seemed like he was in a huge rush to get out of the examination room.

Had all my lower teeth extracted yesterday. Dentist is phenomenal, can't tell you how fast she got…read morethe teeth out , didn't even feel pressure when she was pulling them out. Just a little prick of the needles, otherwise no pain. Her staff are wonderful too . Couldn't have asked for a better experience. X ray girl and finance person took such good care of me. Maybe if I had a marvelous dentist like this years ago I wouldn't have been afraid and let my teeth go.

Full extraction and full upper and lower dentures. This is the first time visiting Aspen Dental…read more The quality of care is second to none. I am 56 years old and have never met such a professional office experience than the experience and care that I have received from this location on north Genesee st in Utica, ny. I would love to take this moment and thank every individual that that puts the effort and time and care for my transformation. Thank You, Brian H. Lyons

I have worked in Dental Insurance for 8 years now. I know the in and outs and the do's and donts. I…read morehave always used Aspen for my dental care as I have always found them to be convenient and good about working with me. Now Most people postpone the dentist because its like walking on to a car lot with a dime in their pocket and driving off with the hottest car but a loan beyond their means and a new huge debt. They find the experience similar. I do to but you have to know your plan. So I get the email to fill out my forms prior to showing up and I so I do that. When I get there I have to file out the forms anyway. So, Why did I spend 10-15 mins filing out the forms 6-7 nights ago? I guess Somehow I have two patient file numbers maybe. On to the visit, the X-Ray technician Chyna was amazing. I started to gather back hope that this visit would be amazing. She was polite and sweet. Chris the hygienist also amazing. I knew I needed some intense suggestive work done but he again was polite and kind. I never was made to feel bad or uncomfortable. After he finished the Dentist entered. Dr. Moses advised me of what I knew already and suggested a few things I was unaware of. However she was more focused on discussing the shoe shopping she had done with her assistant. This discussion took precedent over me in the chair. Now after several minutes of their personal discussion while they updated my chart and she would look in my mouth for a short moment, I was sent out to finance and scheduling. This is where it is always fun. I'm a smart shopper at the Dentist so I request everything be sent for Pre D prior to agreeing to pay for anything. My visit was mainly due to severe tooth pain in which three teeth are actually causing the issue. So if you can surmise the amount of pain I would be in. So the scheduling/finance guy suggests my focus has to be the cleaning and we need to it set up today and it would cost over $600. Pump the brakes, I told you I work for the insurance company in which I have insurance with and I process the claims and that my friend is wrong. Hence my request to send the Pre D! Now let's back to the main concern and the fact that I am in immense pain which is being caused by not one but three teeth. So let's focus on a real severe issue. Now that we are both on the same track the next available appointment is......not until the middle of February and in order to schedule that and lock it in I have to pay half that charge. Again I work for my insurance company and know cost and you give me an amount well above what I know to be true. So no I am not paying that and are you kidding me that if someone is in severe pain, can't sleep, needs three teeth addressed you schedule them out for 3 weeks? Very bad experience overall. Extremely disappointed! This is the very reason why people postpone dental visits and wait until the very last minute you look at people like $$. You showed no concern for my pain or suffering, you wanted me to get a cleaning done as a priority for over $600 first. You put upgraded crowns on an estimate rather than talking to me about the basic and the upgrade options. Your Dentist was focused on shoes and shopping well I sat in the chair in pain. Is this really how you want any patients visit to go?

this place is truly the worst. we switched insurance about a year ago and this place is overpriced…read moreas heck!! not only is it the pricing that bothers me, but the absolute mess of a wait time. one time i had an appointment scheduled for 9 in the morning, mind you i live forty five minutes away, i was ten minutes away id say this was like 8:05 because i was gonna pick up something before hand, and they cancelled. i was truly disappointed. when i do have appointments there, which i had one just a few days ago,, staff is decent i guess, but after my cleaning they told me to wait in the waiting room to schedule my next appointment. i waited ONE HOUR. AN HOUR. just sitting in the waiting room just to be called. horrible place.

I love Dr. Honey but the staff makes me want to look elsewhere. I have left no less than seven…read moremessages to get a dental consult and cannot seem to get a call back. I don't know where else to go for dentures but I am sure going to look. So disappointed.

This place is a joke. They do not care about their patients. I have been dealing with them for the…read morepast almost 4 months. I have been in excruciating pain and they can't even send my insurance what they need for them to accept my root canal so now I have to wait another 7 to 10 days. I'm having problems with my kidneys from using so much ibuprofen and being on antibiotic for so long and they just do not care. Do not ever go to this place. when I am finished getting this tooth fixed. I will never show my face here again they can't even answer the phone or call back when you leave multiple message

WoW all can say is WoW Did A Bang up Job Been 20 Hours and still No Pain! Had a list of six-eight…read moreGuess I picked a good one. Got their Late, Handled Paper work finished about 11am had the Interview with Dentist told me what was needed I agreed asked if he could do that day They cheeked and decide if I waited and Hour yes they could I did not have to make another Appointment as I Lived in Oneonta, NY. done as of 2PM, Drove Home ate some Lunch Small Supper at 5PM, Bed at 10PM Took Tylenol Before Bed and again after I Woke up at 6AM, Still No Pain in that Area. the office was clean and well organized!

Here's the email I sent them. I emailed you for my records. Are you ignoring my request?…read more At no point before or during the appointment was I informed that the tooth would require a core buildup and a separate crown costing over $1,300 to complete the treatment. I was told I "needed a root canal," and I agreed under the assumption that the procedure would restore the tooth. I was not told that the tooth would be left structurally weakened and incomplete without an additional procedure at a separate cost. I was informed that the existing crown on the adjacent tooth was at risk of being dislodged during the root canal. That resulted in another $1,313 expense. The entire picture should have been communicated upfront, before I was in the chair, and before I was committed to the procedure. This omission mattered. It affected both my financial planning and my ability to make an informed decision. It also created a situation where the burden of cost and stress did not become clear until it was too late to choose differently. I am not asking for anything. I am stating the impact. They do not feel responsible for their work if they cause damage.