Here's the email I sent them. I emailed you for my records. Are you ignoring my request?…read more At no point before or during the appointment was I informed that the tooth would require a core buildup and a separate crown costing over $1,300 to complete the treatment. I was told I "needed a root canal," and I agreed under the assumption that the procedure would restore the tooth. I was not told that the tooth would be left structurally weakened and incomplete without an additional procedure at a separate cost. I was informed that the existing crown on the adjacent tooth was at risk of being dislodged during the root canal. That resulted in another $1,313 expense. The entire picture should have been communicated upfront, before I was in the chair, and before I was committed to the procedure. This omission mattered. It affected both my financial planning and my ability to make an informed decision. It also created a situation where the burden of cost and stress did not become clear until it was too late to choose differently. I am not asking for anything. I am stating the impact. They do not feel responsible for their work if they cause damage.

Let me start off by saying I've been going to Zalatan dental for over 5 years and never had a bad…read moreexperience. Dr Soy has been great. I wish this past visit was the same but it wasn't! I went in for what should have been a routine filling to repair a crack & fill a spot on my 2 front teeth. Dr Hubbard worked on me. She was very rough. Cut my back gum and slipped 3 times with the sander & stripped enamel off my 2 front teeth which left grooves which are exposed. After 4 days in pain and my teeth grooved in the front with a high spot on my back tooth which Dr Hubbard Failed to complete the job I called back. I told them the problem and I asked to see Dr Soy. I specifically told them I didn't want to see Dr Hubbard again because of her rough shoddy work on MY FRONT Teeth. When I got there I waited in the chair for 45 mins then Dr Hubbard came in to try to work on me and I told her NO. Finally Dr Soy came in to clean up Dr Hubbards mess. Dr Soy was great but made excuses for Hubbard & had Dr Hubbard assisting her will she worked on me which I did not like. Long story so I'll finish. My 2 front teeth are no longer smooth as they are supposed to be but I don't have any options. Fillings seem fine. I'm a tough guy who can take pain but this was ridiculous. It should have been a one and done job but 2 visits in 6 days driving 15 miles each way was ridiculous and uncalled for. Made it a very unpleasant 10 days for only a filling. I have been going to Zalatan for over 5 years and never had an unpleasant experience. I drive from north of Rome to Utica just to go to them so I am a loyal customer. Unfortunately i now will have to find another Dentist. If your a patient there you should avoid Hubbard as she was rough with no compassion.

Dr McGarvey and staff are awesome. Everyone was friendly! The dr took the time and explained…read moreeverything in detail and extremely nice and professional. There was no pain with the root canal procedure or the Novocain, The root canal was painless. I can't say enough how wonderful this experience was and highly recommend Dr Garvey Endodontics

Just got my first Root Canal ever and it was best experience I think something like that could be…read more The staff was kind and the location felt clean and inviting, not stuffy and scary. The doctor was super patient and kind. He explained each step so there were no surprises. Honestly for me the Novocain is the scariest part and I didn't feel a thing. The whole procedure went amazingly well so I'd absolutely recommend Dr. McGarvey.

I went to Belen Dental had xrays and they told me how much work I needed to have to include crowns,…read morefillings removed and replaced. I needed some type of power washing of my teeth because they were in which 'horrible' shape. When I left they contacted my insurance and insurance didn't feel any of that was needed. I went to Dr. Tardugno's office and they said I needed nothing of what Belen's stayed I Had to have. Don't go there.

Very unprofessional and unethical. I learned about this office while volunteering for a community…read moreevent. I needed a teeth cleaning so I decided to have it done at their office. They offered to whiten my teeth at a discounted price. I only wanted my bottom teeth whitened. I paid in full at the time of the visit. After a year, they sent me a bill for 300 dollars. The bill did not have summary charges. I called the office to request the itemized bill and they refused to send me one. They told me if I don't pay this made up amount that they will send me to collection. It makes me wonder how many people have they scammed over. Shame on you and everyone involved in this scam. I have taken legal action against them. If you do decide to go to this office I urge you to save all your paperwork.

The office staff was professional and polite, and the office is IMMACULATE, and there was plenty of…read moreparking! This visit was for an evaluation. The doctor needed to isolate the tooth in question, and he did. I felt a sense of confidence about him, which put me at ease. He offered solid advice and I was in and out in with very little waiting. For me, it boils down to trust. It was a positive experience and I wouldn't hesitate to go back if necessary.

I don't know a good root canal from a bad one, but my general dentist does, and she was extremely…read moreimpressed with Dr. Yeganegi's work. Apparently my root canal was complicated and my dentist said that Dr. Yeganegi did an amazing job. When one professional says of another "I love to see his work", it lets you know you are in good hands! The staff at Empire Endodontics are great and make you feel comfortable for what can be a stressful experience.

i got my dentures and when i went back for 1st visit after getting them, i was turned down because…read morethey no longer took my insurance . its now 2025 and still cant find dentist . . insurance said they should have checked my dentures because they were already paid to do it.

I was just in the office today, I have an extreme fear of going to the dentist, but they truly made…read moreme mentally ok with having the work done( 2 root canals and 3 fillings) . They made sure I was practically pain free the whole time. I'm so grateful for them and I will never go anywhere else

Thorough, kind, and efficient. The office staff were polite and attentive to my specific needs…read more Definitely recommend them

At 69 and never having anything more than fillings I was somewhat anxious on having to have a root…read morecanal procedure done preferring an extraction over the, what I considered, a more painful experience. I am not embarrassed to say I couldn't have been more wrong about saving my tooth, the procedure, the care and the result couldn't have been more top notch. I'd like to personally thank Dr. Barnhart for his skills and his assistant Kim who made me feel comfortable and confident that the team at Modern Endodontics are as professional as they are friendly from the caregivers to the office staff.

5 stars! Dr. Honey was excellent on pulling my teeth. She was great on working with me on money I…read morehad left on my insurance. Dr, Honey was very considerate trying not to hurt me while I did have 5 teeth pulled and stitches. I had a hard time understanding Dr. Honey, she is soft spoken and has an accent, plus I'm deaf in one ear which didn't help. Olivia was excellent on explaining for the doc on what I needed done, options and what the cost was. After I left I did have to go back. I was having a problem with the temporary partial. They got me right in. I was nervous because I was bleeding and temp partial wouldn't stay in. Olivia was calm and assuring, was great on working with the rest of the team getting the temporary partial to fit correctly. From the front counter people and all the staff in the back were all efficient and pleasant. I had the teeth pulled a few weeks ago. Everything is healing fine and pain I was getting before I had my teeth pulled is gone. If you hate a trip to the dentist, go to Valley Dental. I have a follow up tomorrow and actually looking forward to it....Kim Lac

My first visit wasn't bad had a filling second visit I left in tears tasting my own blood after…read morelike 10 shots of lidocaine and still feeling them drilling into my tooth and they didn't stop until I started moving cuz I couldn't handle it. My filling now is all gross doesn't matter how many times I brush. It's actually effecting all my teeth. Never again will ever I go there again and not to mention the doctor and one of the nurses were too busy talking about their hair than doing my filling while I was in tears. And now when they did my second filling, I now have to be put under for fillings because they destroyed some nerves in my mouth. I wouldn't even give this place one star

I had the misfortune of needing my first root canal as an adult and Modern Endodontic Specialists…read morewas where I was referred to go for the procedure, and I'm glad I went. They were very easy to get ahold of, and the receptionist genuinely sounded caring and explained the processes and expected costs of the procedure from the first call. I went to the Fayetteville location, and the staff was on time (doesn't always happen with medical offices) and got me right in the chair. I was feeling a bit nervous, and said so, and Dr. Maloff and his dental assistant were understanding of that. They offered me laughing gas if I needed it (and told me the cost! Which I liked!) but I ended up going without after talking with them. They explained their process - instruments/sharps would pass over me on the right so I should signal with my left hand hand, and they told me most everything that would be going in and on my mouth and what they would do. I asked them to talk a bit since that puts me more at ease, and they did, to the point that I was laughing at their conversations without laughing gas during a root canal! (It is a little weird to cackle with your mouth full of stuff though.) I didn't feel any pain during the process. After I was done I was given good instructions regarding the care of my tooth, and encouraged to contact them if I had any issues. There was a little tenderness in my cheek for a few days after but it was nothing compared to how the tooth felt beforehand. I really liked that the doctor, his assistant, and all of the staff, had a very easy rapport, and clear trust, where you could tell they had been together for some time. Regardless of which of their four locations they're working at, (Liverpool, Fayetteville, Auburn, and Watertown) the doctor and their specific assistant work together. I think the communication between the staff and their patients is a strength of Modern Endodontic Specialists, and while I was nervous going in I left feeling very relaxed, and informed. I would definitely recommend Modern Endodontic Specialists.

It's a great place to go, clean and professional…read more Highly talented and experienced doctors Be nice to them and that'll be nice to you. Follow their advise / rules or go somewhere that only takes your money It's worth it

The office experience was fine but when it came time for billing although provided with insurance…read moreinformation, there was no attempt to collect from these companies, Now I get a letter from a lawyers office without a call to advise that they have yet to receive payments from the insurance companies. If I could provide zero stars I would, for no notice just refer to collection.

10/10 this place was so clean and welcoming. I was treated so nicely provided options and…read moreexplanations of what was going on. Highly recommend this place. everyone was great