Excellent hotel and great location. Room was very clean and updated. We managed to get the top…read morefloor (there are 3) which was great - no one upstairs to bang around. As others have mentioned, the elevator is slow. Included is breakfast - eggs, small omelets, bacon/sausage, assorted cereals and oatmeal, hard boiled eggs, milk, juices, coffee, yogurt, fresh fruit, danishes and breads. Also located off the main strip. There is an Applebee's across the parking lot. Other restaurants, supermarket, strip malls w/in a 5 minute drive (or walk - if anyone even does that anymore!). They have a small work out room - 2 treadmills, elliptical, free weights. 2 computers in the lobby to use. Free USA Today newspaper. Excellent and free Wi-Fi. I really wish they had an indoor pool - shame they never put one in or I would have given them 6 stars!

** Update: Downgrading to 1 Star. Met with Manager for feedback on the review. He apologized for my…read moreexperience and took the position that "unfortunately their Regular Security Guard had called out sick...and well some parties get out of hand...but we are top rated with Holiday Inn...Sorry no can't comp you a free night, besides we're fully booked". Way to drop the ball--i originally gave 2 stars for the Sales Manager who took ownership & immediately refunded my first two nights stay and delivered a hand written apology note. I'm currently staying at this Holiday Inn while my father is in hospice care, and although the property itself is new, clean, and nicely updated with decent amenities, my experience has been extremely disappointing. This hotel caters to large wedding parties, many of whom treat the building as a second party venue rather than a hotel. Despite being assigned to the "quiet floor" and being warned at check-in about potential noise, my first night included what felt like a full-blown frat party in the hallway. After a sleepless night, I suggested the hotel consider simple courtesy signage--similar to what some bars use--to remind guests to respect others as they return to their rooms. This is a reasonable, basic step, and it shouldn't fall on guests to propose it. An even more concerning issue was the front desk service. When I asked for matches to light a candle to say a prayer for my father, I fully expected a polite safety-related decline. Instead, the employee said, "100% no problem--promise you will burn this place to the ground." Whether meant as a joke or not, it was wildly inappropriate, unprofessional, and deeply unsettling given the circumstances. When I asked another staff member the following evening if I should expect another night like the first, the response was simply, "That's how people are these days." No reassurance, no ownership, and no sense of hospitality. Overall, the lack of guest control, poor handling of disruptive events, coupled with shockingly unprofessional staff interactions have made an already difficult time even harder. I hope management addresses these issues, because the property has potential--but right now, the guest experience falls far short of acceptable.

Internet very weak if at all ; no individual temp control in room; great towels. Big breakfast but…read morejust fruit and cake -

Stayed for one night for a wedding in the area- much more affordable option than staying at the…read morenearby Crystal Springs resort. Very cozy, owner super friendly and the breakfast was delicious- take note if staying for a wedding, breakfast is early and time is non-negotiable. We had an 8am breakfast after getting back from the wedding after 2am. Needless to say i was tired and hungover but the spread was worth waking up for.

Friendly helpful staff in all departments, clean room, lots of restaurants and shops nearby, nice…read morecentral location for travel in many directions.... has standard breakfast choices and they offer real half-n-half, not just the fake chemical creamer, which we all appreciate!! Cons: -heat/thermostat isn't consistent... it blows directly on the bed closest to the window so that part of the room gets super hot while the bathroom area is still cold. You have to turn it way up to get the room up to warm and then turn it down. -tv is limited as far as commercial-free channels and you cannot stream or mirror. -the black out curtains did not reach the windowsill so light crept in right at eye level in the morning. Also they did not overlap and we had to close them with a hair-clip. -No snack shop in the lobby- just vending machines that only take singles. The front desk kindly made change for us. -The saline pool smelled weird... -we booked another night and I called the front desk early in the morning to keep the same room, and they said it was ok, i checked-in online and all looked good, so we went back to sleep and then the front desk kept calling because it wasn't going through on her end and said i had to come down... so i did and then showed her that it worked on my app and she said oh, ok then. Aargh

More like 3.5 stars…read more Like many hotels, the AC/heat blows directly on the bed. This isn't conducive to sleep. I cannot remember the last time I used a TV in a hotel, but there was a MLB baseball game on TBS that night so I turned it on. The picture quality was like an old analog TV. It was like looking through a lens covered with Vaseline. When I looked in the back of the set, the signal from DISH was coming in the antenna coax instead of HDMI, which explains the quality (see photo). The lights weren't bright enough to read in bed. Does anyone who works for Hilton stay at these places?

Turned around entirely. Excellent food and service. Over the last 9 months we have seen significant…read morechange!

My eye was drawn to this impressive structure and the marker out front. I'm not looking for a hotel…read moreat this time but I absolutely will need to return to this adorable town. The marker reads, "First established in 1852 as a summer hotel, its restaurant received widespread recognition for innovative French cuisine under the management of Louis Fauchère, master chef at New York City's famed Delmonico's Restaurant. He introduced fine ingredients, progressive recipes, and the concept of the menu. Guests have included American Presidents and Pennsylvania governors, as well as celebrated artists, writers and performers." The marker was erected in 2007 by the Pennsylvania Historical and Museum Commission. There is street parking here. [Review 1715 of 2024 - 668 in Pennsylvania - 22738 overall]

This was my girlfriend and I's first experience at a B&B and it was quite the experience! Joe and…read moreBill were absolutely wonderful throughout the entire stay. They were welcoming and we were greeted even though we didn't check in until 9:30ish. We opted to have our breakfast delivered to the room since we like to lounge around in the mornings. This was our FAVORITE part of the whole weekend! The first morning, we had scrambled eggs, sausage, and fresh fruit with blueberry pancakes. The second morning, we had stuffed french toast with bacon and fruit. Can I just say that I still crave both dishes, even after a month? They were the tastiest pancakes and stuffed french toast ever! Plus, we had a cute little view of the pond from our room. Long story short, I would highly recommend taking a weekend trip here. We booked the Appalachian Room and it had a fairly large jacuzzi as well, so that was a plus.

We were back in the area and as promised, booked a room here. This place does not disappoint. There…read moreis a porch with rocking chairs for you to enjoy the day and meet the other guests. The owners are very nice, the grounds are peaceful, and the breakfasts are amazing. They actually have more than one breakfast option for you to choose. There is a nice winery and some pretty good restaurants within driving distance. The only down comment I'd like to make is that if you are a big person or are claustrophobic, do NOT book the Fox and Hound room. The bathroom is small, and the shower is very small, so you'd have to book a different room. But don't let that deter you from booking here. You'll like this place.

Last year I was on my way to the hotel when I was involved in a car accident where my car was…read moretotaled and I wound up in the Emergency room. I had booked myself for a few nights as i was attending a funeral. Because I did not notify them in a timely manner, the establishment was going to charge me for the full amount of almost $1,000. Upper management was not going to take into consideration what happened and kept trying to get me to pay the full amount. When all was said and done, I was able to get them down to half the amount. They suck and are greedy. No matter what happens they will try to get the full amount from you unless you plan an accident in time to notify them. My sister was there and she told the person at the desk which was acknowledged. I would definitely bypass this place to stay as there are other hotels/motels in the area with a much better customer service department. They rate a "0" for experience

Stayed 2 nights here. I'm a Diamond member, no acknowledgement and not given the complimentary…read morewater bottle. (If you advertise the rewards and include it in your surveys, you should follow through). They even advertise this on the TV in the lobby lol. Anyways regarding the room, the bathroom was the issue. Very old and updated, mold can be seen on the walls in the tub as well as on the walls by the bathroom mirror. They don't provide housekeeping. I went to the front desk to request toilet paper (room only came with half a roll) on the first day and towels on the second day. Both times were the same lady working, Bianca and both times she never brought the items up. I had to go back downstairs.

The good We stayed 2 nights here as my daughter had a dance…read morecomp. Will say, looked a little shady when we first pulled up, but check in was nice and easy, room was immaculate when we got in. Very quiet area, right off the main road so easy on and off. Everything seemed to be completely re-done inside. Fridge/freezer/microwave, table with chairs gave that homely feel. Beds were comfortable, just very squeaky every time you moved around. The lady who helped us check in was super nice and very responsive with any questions. The bad Booked a room for 2 queen beds, these were 100% not queens. I know they were super busy and booked through with the Nationals in town, so i didnt make a fuss The room stunk like old cigarettes, even though no smoking in the rooms The tub had a massive bubble in it from the wrongly done bath fitter, and i was told about it prior and they have been so busy that they couldnt get anyone out yet to have it fixed. Overall, a solid 2 night stay. I would be back if in town again

DO NOT BOOK THIS MOTEL!!! When you google this motel it shows vacancy through third party booking…read moresuch as Expedia BUT NOWHERE DOES IT DISPLAY THAT THIS MOTEL IS NOT 24 HOURS. My house ran out of power and heat due to the BAD snowstorm and in the middle of the night I booked a room for 90$ with this motel, and they WEREN'T EVEN OPEN!!! My cellphone battery died and I was left stranded in the middle of a snowstorm AT 3AM!!!!!! Thankfully a stranger at a nearby gas station guided me towards a highway that would lead me to more hotels that were actually 24 hours. Later when Sussex Motel opened, I called and explained my situation to the representative. The woman I spoke to cancelled my reservation as we were on the phone and said I would get my refund within 10 business days. That was January 28th and it is now March 2nd. After 10 days I called for weeks, and they refused to answer the phone. When they finally answered I was told that I should have received it and that they will speak to their superior to see what happened. When I called again for an update, I was told that I would not be getting my money back and that there was some sort of mix up with my name which made absolutely no sense to me. I paid 90$ for a room I never even stayed in, for a motel that doesn't even stay open for 24hours. After telling me for more than a month I would get my refund they turned around and said that I wasn't and stole my money, claiming my refund went against cancellation policy. If that were true, then why was I told that I would be receiving a refund to begin with? DISGUSTING AND BEYOND UNPROFFESSIONAL. I reported this motel to the better business bureau, The Advertiser News North, and Sussex County Court for stealing my money and having misleading information online. My lawyer is reaching out to them as well and they aren't answering. I hope this review protects others from having a horrible experience with Sussex Motel.

Manager with short curly hair is incredibly rude and lacks customer service skills. Will tell you…read morethe rooms are full or go out of her way to make you not have what you ask for. If you have a voucher, she will give u thr worst room she can. The rest of the staff has been awesome, accommodating and friendly! Some rooms are great,nice housekeepers

The room was dirty, it was also somewhere about 50 sqft. The shower rod was dangling off the wall,…read morethe shower head seemed it hasn't been cleaned in several years. Plus a lot of other cleanliness issues and extensions cords dangling from the wall. Most troubling, there was a funky smell I could get rid of. I asked to switch rooms, but they didn't have any other king room available. I told them I would take whatever they had, however they would charge me more for another room. I was booked for a week and checked out after the first night, but they still charged me for the second night due to their "24 hour cancellation policy".

We made reservations for Mountain Creek, but realized too late that the resort was fully booked, so…read morewe decided to stay here instead. Overall, it was a convenient option and very close to Mountain Creek, which made our trip much easier. Judy at the front desk was super nice and welcoming. The staff overall was friendly and helpful throughout our stay. The breakfast was good, and my kids especially loved being able to make their own waffles and choose what they wanted that was definitely a highlight for them! I really appreciated that the room had a microwave and fridge, which made traveling with kids much easier. The beds, sheets, and towels all seemed clean and comfortable. The only downside was that I wish the room had been a bit cleaner. We found some dust bunnies near the desk, and the bathroom lighting was very dark, which made it a little concerning after noticing the dust. Overall, it was a convenient stay with kind staff and good amenities, especially for families visiting Mountain Creek.

DO NOT STAY HERE!!! My partner and I stayed only 15 minutes…read morebefore we left. It had a strong smell to it. It felt as tho there was oil on the walls and floor. The chain lock on the door was broken. There were shit stains on the bed and small bugs. The shower was covered in grime. The entire place felt unsafe. Especially unsafe for a woman. Will never return.

Beautiful Victorian house nestled in Stanhope NJ. Every room is uniquely designed The Inn…read moreKeeper was lovely ans attentive at all times. She gets up at the Crack of dawn to start her baking and preparing breakfast order. She was kind and prepared scones for a trip back to Florida as we were leaving before breakfast was served. Even wanted to fix us sandwiches. There are common areas with games and a kitchen area with snacks coffee tea and soft drinks. Will definitely return.

I was in the area for business and looked forward to my first experience with a B&B. The self…read morecheck-in is easy, their communication is good and thorough and the property is a lovely, classic Victorian with comfy, well-appointed rooms. It's in a neighborhood, so it's quiet. I was only there briefly, so got to enjoy only one breakfast, but it was nice. The proprietors are accommodating and interested in your stay being everything you need it to be. Highly recommended.