My wife and I are travel nurses and we're on the road from VA to IN. We stopped to get gas and our…read morecar lost power and the check engine light came on as soon as we left the gas station. We stopped for the night and I I found KD on yelp. I gave him a call that evening and he showed up the next morning at the hotel. Very very nice man! I had thought we maybe got some bad gas but after running a diagnostic turns out it was bad spark plugs and a coil that had gone bad. He was able to quickly get the parts delivered and changed in no time. He is amazing knowledgeable very personable and really fair man. His rates are much better than if I had had to take and leave my care at a brick and motor garage and wait on them to get around to my car. If you ever have car trouble in Berkeley WV you are doing yourself a disservice if you don't call KD. KD I hope your business is a great success and I really appreciate you for helping us out. Thank you!

Not thrilled with my experience. I requested a receipt and OBD scan report through Facebook and…read morenever received one. I had him come out for a pre‑inspection and to fix a coolant leak on a vehicle I was test‑driving. The repair was simple, but I was charged $180 for what was billed as two hours of work. I already knew about the coolant leak and had tried to plan ahead, but the part I ordered was incorrect. He went to O'Reilly to get the right one, which I appreciated. After the repair, I asked him to test‑drive the van to confirm it was in good working order. He said he drove about 80 mph in Beckley and that it seemed fine, though he did mention a whining noise. He stated it was definitely not the transmission or pump, even though three OBD codes pointed toward transmission‑related issues. My mechanic immediately recognized the noise as a classic sign of a failing transmission -- something any experienced mechanic should have caught, especially with multiple codes indicating a problem. Long story short, the transmission is completely shot. I genuinely wonder how hard the van was driven during that 80 mph test run. Overall, not happy with the experience and do not recommend.

My daughter was in a horrible accident in WV. Her car was taken by Glen's towing…read more The officer(no fault to him, he was kind to my baby) gave her incorrect information about her vehicle and we went to go clean it out. The lady at the desk in Beckley informed us that it was in another location. But they have a staff member that lives that way. George went out of his way to help us. I appreciate all of you.

Denzil was amazing! So courteous and so caring. 10/10 for his service. Went above and beyondread more

Fantastic customer service and fair pricing. Have had several repairs done there and always have…read morethese guys do my oil Changes. Honest and fair.

My car has always needed to be cranked three or four times to start, but last Tuesday it wouldn't…read morestart at all. I called Bailey's and they said to have it towed in. They didn't even put it up on the rack for 6 days, and then called to say they needed to replace the fuel pump. It took them three days to do that and I had to call, for the third time, to get an update. They said they had just put it in and were going to wait 40 minutes and then would call me. Three hours later, they finally called and said they would come to pick me up. On the way to the garage, I told the guy who picked me up that I had noticed a pulsing in the brakes and wondered if the rotors needed to be turned. He said they would rather get new parts than grind the rotor, and that if I would contact them so they could order the parts in advance, I could bring the car in and wait while they fixed it. It would only take an hour and a half. They would order parts without even LOOKING at the brakes? And they could do a brake job in an hour and a half, but it took them three hours to make a PHONE CALL? When we got to the garage, I had to wait behind one of their employees, who was explaining to another customer that they couldn't finish working on his truck because THEY had broken one of the clips and couldn't find the part. I did not even get out of the parking lot before my CHECK ENGINE light came on. They hooked it up and their device said it was running lean on bank two. The guy said it was an old code and acted like it was no problem, but he did tell me it might come back. The only code I had ever had was due to a problem I had fixed almost a year ago, and this was not the code. They showed absolutely no interest in resolving the issue. "We got your money, now get out." And the Check Engine light came back on 5 minutes later and has been on ever since. They evidently used the access port in the trunk to reach the fuel pump. I know, because when I went to put groceries in the trunk later, I found everything in the trunk pulled out of the way and the trunk liner pulled down -- they never put it back in place. The place is closed all day on Saturdays and Sundays, but the owner wasn't there while I was -- he had taken the day off. They were so busy it took them 8 days to change a fuel pump, but he needs three days off a week? I have absolutely no confidence in their work and I will never take my car back there

Great service! The fastest roadside assistance I've ever had! Professional, courteous, and…read moreknowledgeable! I highly recommend Just Fix It Roadside Assistance!

These guys are amazing! I was 250+ miles from home when my tire pressure came on for brand new…read moretires. I stopped and they checked them, fixed the level and sensor and had me back on the road in under a half hour! These guys are THE BEST! Thank you guys!

Do not have them do any mechanical work. I have documented proof they charged me for repairs, but…read moredid not do them. When called on, they lied (assuming I knew nothing about cars) and insisted they redid the repairs. I was still charged for repairs which they did not do.

Their service was amazing! Fixed our motorhome late on a Friday and got us back on the road!read more

we work with couple of our trucks with this company each time they quote a price and screw it until…read morelast penny they can they also make insurance frauds as well last time i send my 2022 Freightliner Cascadia truck with a 4 error codes they told me they fix everything and we left for paying following day and 36 miles later truck gives all same alerts and i didn't pay them and call them back to see whats going on in the meanwhile truck was on the road to delivery and we ended up on Freightliner Service they told us with a inspection report parts that they told its been changes not even touch by them and also their own employees declaration they just reset he doesnt know when will error codes will come up back long story short my lawyer contacted them and they even threaten my lawyer putting their words out of the market saying that we not pay them etc etc i just got a call from them thinking they want to work it out and they start threatening me on a recorded line saying that truck left there working but the issue when truck got there it was working too so they try to screw me out and all they are doing threatening but this time i will make sure they find what they are looking for AND THE MOST IMPORTANT THING HE SAYS HE DOESNT WANT TO TALK OVER THE PHONE AND TELL ME TO GO THERE AND TALK FACE TO FACE :) I WILL SEE YOU GUYS FACE ON COURT. ALSO I'VE BEEN VERY PATIENTLY ASK THEM ONE LAST CHANGE I WILL SEND THE TRUCK THERE YOU FIX AND I WILL PAY THEY SAY THEY DONT WANT MY BUSINESS THERE. SO LONG STORY SHORT THEY ARE SCAMMER KEEP YOUR TRUCKS AWAY FROM THEIR SHOP.

This place is so much better since the change of ownership. I had my truck detailed there today…read more The new owners are awesome and the quality of work is impeccable. Highly recommend and love supporting our local, small businesses. Friendly dog, too!

This guy Gary picked me and my motorcycle up when nobody else would do the job. Then he towed me 3…read morehours to Charlotte very late at night. He was so caring about my situation. Seriously, if you need a tow, you can't do better.

Great service! Was broke down on the side of the road and he came quickly with fair pricing.read more