Under the (CRFA) CONSUMERS AFFAIR FAIRNESS ACT OF 2016, I'm going to post a review of my honest…read moreexperience with THE CARVAJAL GROUP located in Avalon Park from roughly May of 2021 till June of this year. The Consumer Review Fairness Act (CRFA) signed by former President Obama, protects people's ability to share their honest opinions about a business's products, services, or conduct, in any forum, including social media. My mother and I hired The Carvajal Group/VIP Home Rentals LLC in 2021 to get a tenant for my 84-year-old mother's property. They got us a renter, and 4 1/2 months later, they wanted out of the lease to buy a house. I immediately called Jim and let him know what was going on, and he didn't say anything that he was in the process of selling or getting into the process of selling them that house. the following month in November Two of the three tenants closed on a house that jim and and Deena sold them. but again jim stayed quiet and did not say a word to us about this transaction. Ten weeks later, two of the three tenants abandoned our rental, and the other called in to say they could not afford the rental anymore. We called Jim again and explained what we were going through with the tenants, and again Jim stayed quiet and kept it a secret that he and his wife had sold the tenants a new investment home. Because of the lack of transparency from (Jim and Deena) Brokers at The Carvajal Group, my mother thought that the tenants were really going through a hardship. But 2 out of the 3 tenants had enough money to purchase a $391,000 new town home for investment from Jim and Deena. Jim and Deena made under $24,000 in commission based on the normal 6% commission rate. Since they where the listing agent and dealt directly with the tenants one on one. In addition, since me and my mom was not made aware of this transaction, that the tenants had purchased a rental investment property with renters from Jim and Deena, she or we went ahead and forgave the tenants @ $2500.00 worth of damage and penalties. They only paid us a part of the full amount since we credited as mentioned above about $2500.00. Three months later, the tenant called me about an issue regarding a rental property she had purchased. After my conversation with her, I was intrigued to know who had sold them that property. I searched and I was disappointed to find out it was The Carvajal Group and very upset that they kept it quiet and secret all along, even after contacting them in October about the tenants intentions to break the lease and buy a new home.. I contacted Jim very upset about what had transpired and he denies any wrongdoing whatsoever for his lack of transparency, honesty and integrity in what we believe should have been brought up to our attention. This was his response: "Good morning George, the response was already given on the original thread." As I mentioned before, we've done nothing wrong. My 84-year old mother was affected by this because of all this. Jim will not say why he and his wife keep this all a secret. Why did they not look out for my 84-year old mother's best interests, who was their client as well? if we wouldn't have listed the house for rental with the carvajal group, they probably wouldn't of had this great opportunity to sell the tenants a $391.000 Investment property without another realtor involved. It was thru our rental that was in excellent shape that got the attention of the tenants. The least thing Jim and Deena could have done is let us know what was transpiring underneath our noses. All he to do is just let us know. We were not going to get involved what so ever in the sale. But we believe if 2 out of the 3 tenants responsible for the rental where able to buy a $391,000 house from The Carvajal Group, then they could have afforded to pay all damages of the lease with us. Why did they (The Carvajal Group)(VIP Rental Homes keep it hush hush? They won't tell us why they kept quiet and they won't offer for my 84 year old mother anything to make up for what happened or for the money she lost for their lack of transparency on this whole ordeal.. After an 11 year old friendship we have decided that we will "NEVER" again hire or recommend The Carvajal Group or VIP Rental Homes LLC. This has really been a very regretful experience...

Do you want to guess what's going on with your home sale or purchase? Have to constantly ask…read morequestions because your realtor (and an entire team) won't proactively communicate with you? Want to sit there every night and wonder if you are actually getting proper representation? Then maybe these folks are the right realty agency for you! It's sad. We interviewed 3 realtors and felt really good about hiring Carvajal. But, they are merely reactive rather than proactive agents. Extremely passive. It saddens me to have to put this in writing, but I feel this needs to be pointed out to potential customers. Mind you, right down to the closing, I had to text the agents to find out what was happening! Every day was a new day to ask "What the h*ll is going on?" Right up to the closing - Did the buyers' walk-through go OK - I had to ask since no one said anything of course? We didn't know, they never said. The next day, closing day, I finally had to text and ask is everything going forward??? Why should we be proactively be informed about that, right? Yes they said and also promised to "follow up" with the title company "shortly after" the 2 p.m. close where the buyers were signing (that was at 11:53 a.m. today). No word back of course - 2 p.m. came and went and so at 4:53 p.m. I had to yet again text and ask if everything was done or not. "Yes everything is completed," was the reply. It's like slowly, painfully pulling teeth. I WOULD NOT WISH THIS TYPE OF SERVICE ON ANY ONE. Particularly given how stressful selling a home and buying a home are - in fact we fired them from the buying transaction that were sort of working on with similar enthusiasm a month ago. That's how bad things were. In short, I CANNOT (and will never) recommend The Carvajal Group. Again, it's so unfortunate, but they were paid good money for what I see as disservice. As some proof, I'm attaching a picture of today's communication I referenced.

Shannon and her team are the best. I had a diabetic cat that needed much care. I had to leave…read moreFlorida for an unexpected family emergency and called Shannon to see if she had capacity to care for him. She made space in her schedule and came by every day. She administered his shots, checked his appetite and water consumption, and at one point he gave her a scare because he seemed very lethargic. She rushed him to the vet and notified me immediately. She called again later to say he was ok and sent photos throughout my time away to reassure me he was doing well. Shannon is a consummate professional in my eyes, truly understands animal care, and I highly recommend her.

Wow... I never write reviews, but I am so blown away by how unprofessional the woman who runs this…read morecompany is. Don't get comfortable with the person she sends to clean for you because she will quickly remind you that "you hired a company, not a person". And she won't say it calmly, she literally just yelled at me. Who yells at their customers??? And this came after she sent a random person to "train" at my house without asking me if it was okay. Or even giving me a heads up. I don't know about anyone else but I am a private person and I am not comfortable with people I don't know just showing up. Don't get me wrong... I LOVE the first person she had cleaning for me but I won't pay my hard-earned money to be spoken to like that. Not worth it. This was an absolutely HORRIBLE experience.

great service and attention to detail. would use them again without hesitation . Thanksread more

Great location in the heart of Titusville! Office is modern and up to date!…read moreStaff are friendly and helpful.

I want to thank Loida and RCRealty Group from the bottom of our hearts for helping us achieve this…read moregoal of becoming first time home owners. The level of professionalism and sincerity is unmatched. This was especially scary for us in these trying times due to Covid-19 and still she was able to put us at ease answering our million questions. Loida has gone above and beyond for us and we couldn't be more thankful. We did it and it's all thanks to you!

I found Perfect New Place as I was planning my last minute move from SC to Orlando with a job…read moretransfer. I HIGHLY recommend this service! They got my search started before I arrived to look for a place. I met with Steve who matched my lifestyle needs to the PERFECT place! I would never have been able to find my amazing space on my own moving from another state. He got me exactly what I asked for and under budget! I love where I live and I could not have found it with Steve! He is super knowledge about the area and the properties, and for a new comer, that service is invaluable!

Working with Diane was truly one of the best decisions I made during my home buying journey. From…read morethe moment we met at one of her open houses, she went above and beyond. She actually spent the rest of her day helping me look at homes and getting a real understanding of what I was looking for. That level of dedication meant so much to me. Diane is incredibly knowledgeable and asked all the right questions to make sure she could find the perfect home for me, not just any house. She was patient, committed, and worked so hard throughout the entire process to make everything smooth and stress-free. I'm so grateful I happened to walk into her open house that day. If you're looking for a realtor who truly cares, works tirelessly for her clients, and wants you to have the best home-buying experience possible, I would absolutely recommend Diane.

My dad had dealt with Gary before and was very pleased in how he has handled our transactions. So,…read moreI needed to complete another transaction. Let me back track a bit. I first wanted to see if I could get this completed using lawyers or real estate agents here. I was quoted a high fee by one but others told me it had to be completed by a lawyer in the state of the property. Ok, so now I understand the high fee. Gary could have done the same and try to take advantage of the situation but he didn't. He referred to a lawyer he said he's had some dealing with and highly recommended this individual. He was right. For this I am thankful for and proud to see there are some people who take their practices seriously enough to provide the proper answers if it means no monies to them. Maybe he didn't make anything off me this time, but I'm sure to throw some business his way once I have the opportunity.

Gary was the absolute best when I was buying my house. He's courteous, prompt, and one of the very…read morefew real estate agents that truly is looking out for his clients' best interest.