After an initial experience Luke called and turned it around. Very profesional and reasonable…read more Seems like he takes care of his customers and is very responsive.

We had a flood in our basement. Chris and Ryan came out to do the water removal. They were prompt…read moreand went out of their way to accommodate us. I can not say enough about how pleased we were with the excellent level of service we received.

I had water damage in my guest bathroom, and Peak Fire and Flood responded quickly to take care of…read morethe problem. In addition to mitigating the water damage, they were able to replace my floors and remodel the bathrooms. Ryan and his team were friendly, skilled and knowledgeable. They were great to work with and did their best to minimize any inconvenience to us while the work was being done. I am thrilled with the final result!

After my 3rd floor unit was flooded from the 5th floor unit above me, in the middle of the night,…read moremy HOA contacted Peak. Ryan & his team arrived bright and early the next morning to come to the rescue! They were very professional, had the most current technology to scan for damage inside the walls, and made plans for the 1st part: demolition! I ended up with the laundry gutted, the carpet padding removed, and a significant portion of the living room/bedroom wall being removed. Then I had to wait for my insurance to catch up. When that got settled, Ryan sent in another team to do the restoration which included new carpet padding, stretching & repairing the carpet, installing new drywall, patching the holes from where the heating machines had to go into the wall, painting (they went to Home Depot and did color matching), and shampooing the carpet. From the very first day, I just had a sense that Ryan and his team were honest and that they would do a good job. I was NOT disappointed! I don't recommend having a flood, but if you do, I recommend calling Peak

And so the story continues....About 2 weeks ago the owner of All Phase came by to go over the…read moreissues I had with the siding on my patio. The HOA is responsible for all the siding, etc and so I have no choice but to have All Phase complete/correct work started on my patio. The owner wrote down what needed to be corrected, and he knew I was not happy with the fact different people have worked on my small patio. Not only that, but the HOA has to constantly email them to find out why there were delays. They don't keep you updated as you would expect a responsible company would do. Last week I emailed the HOA to find out when they would be back out. They had to email All Phase, as usual and Thursday morning a crew I knew was back and I was happy. They had done some work on my patio about a month ago and were wonderful. Apparently, they were there to work on the building itself and thank heavens they used all the siding All Phase left in our parking area since before summer. The original job they did on the siding of the building was not properly so they had to do the building again. Wouldn't you think they would order enough siding to redo the building? Nope. I found out that some of the delay was the fact it took so long to get it. This has been an ongoing excuse/problem they claim. Now, when the owner was here about 2 weeks ago, he was shown what needed to be done on my patio and the building itself. To be honest, I don't believe anything anyone from that company says. I moved back into my condo last February. They have known all summer they had to redo the siding on the whole building. They should have known how much siding needed to be ordered. Where is the pride of a job well done? Obviously, customer satisfaction is not a priority. I was thinking that since they couldn't produce a signed contract as to the date when they would have the work completed, maybe they could complete it whenever they got around to it. We have a new HOA and they are keeping an eye on this problem. Thank heavens the "project manager" from All Phase hasn't been on this project for more than a month. But as the saying goes, I feel we have gone "from the frying pan into the fire". I understand All Phase does a wonderful job with water mitigation, but when it comes to construction, they need to find a good, reliable crew and a project manager who knows something about construction or just stop taking on construction jobs. Potential customers need to be aware of their lack of communication with customers and make sure they have a project who is responsible, knowledgeable and is capable of doing a proper inspection when the job is finished. I wonder when All Phase will have the crew come back. I am not going to hold my breath, are you???

Terrible project management. After 5 months, the work in my unit is NOT complete and likely I'll do…read moreit myself rather than wait any longer, The insurance claim was approved within days, but AP juggles too much work (sprinkler breaks in several multi-family buildings in mid-January) by leaving noisy de-humidifier machines running 24/7 for 3 weeks. When they're ready to start, all the drywall gets ripped out anyway, but this is how AP "manages" time. The bedroom, laundry, and two baths were not damaged, but I had to move out for 8 weeks due to the noise and dust. Most of their day labor is unskilled, but they pay more if they absolutely need to, and to them it's just the cost of doing business and it all gets charged to insurance anyway. I would never recommend AP to anyone; shoddy work, almost NO clean-up at any stage of the restoration project, and a rude project manager who "maam'd me too many times. Like John S. (in a review from August 2019) I had electrical problems that were not resolved. AP had an electrician re-install a ceiling fan without testing to make sure it worked (it did not). After waiting two months for AP to return, the property manager here brought in a master electrician, who found the melted metal motor. I hope our HOA is suing AP; unfortunately I can't even though I own my unit, the sprinkler break water damage is covered by our master insurance coverage. The AP workers who moved my furniture as they worked around it, broke one of the pedestals on my solid cherry dining room table, trying to slide it on carpet, even though I requested that the table be placed in a storage room until the work was complete. The cost to repair was over $500, and that was added to the insurance claim. AP is not responsible for the damage they cause! I could go on and on, but hopefully this is enough to insure that anyone reading this will not use All-Phase Restoration.

We recently purchased a home that was used as a rental for the last few years. Needless to say,…read morethe walls and flooring had been neglected and were in need of being refreshed. Colorado Woodworks was recommended to us, they responded to us quickly, came out and surveyed the job, made excellent suggestions and got us an estimate in a very timely manner. As the job was being done, we had a few changes that they incorporated without missing a beat and even found some damage in the subfloor that they mitigated as they went along. We have already hired them to take care issues with the exterior....and to remove a non load bearing wall to open up our living room. In other jobs we have had in other parts of the country, we have had to plan to clean up after the job. We were pleasantly surprised that the team cleaned up to the point you would not know they were there. In a world where most companies overpromise and under deliver, George Sr, Colene and George Jr at Colorado Woodworks is a breath of fresh air. They do EXACTLY what they say they will do. I would not hesitate to use them again (and we are), and I can't recommend them strongly enough.

From the owner: We do it all! Why Hire multiple companies for different Jobs, when you can hire one and get it ALL…read moredone right the first time. Colorado Woodworks serves Northern Colorado with a variety of natural wood services, including deck, fence and hardwood floor restoration, construction and installation. We've been providing quality products and residential services throughout Ft. Collins and surrounding areas for more than 20 years. We use traditional and composite materials for quality decks that are built to last. Specialties include, but are not limited to: Custom designed decks, Exterior and Interior Painting & Staining, Hardwood floor refinishing & New Installation, Siding & fence restoration & installation, Power washing, Deck refinishing & restoration, Home building additions, Basement Finishes, Drywall Repair and Painting. We are licensed and insured, and our experience and dedication to our craft shines through in every project we complete. A+ Rated with the BBB. Our goal is your 100% satisfaction. We are honest, dependable, always using the finest products available. For more information, Call Colorado Woodworks today!

I only gave this a one star due to how we ended up and were treated by this company's restoration…read moreteam. My insurance company called Servpro to come out to our home to inspect the damage done by our water heater. They came out as soon as they could and started the drying process. It took roughly a week to dry it out. They then disassemble and trashed our bathroom vanity and counter top due to the water damage, they also cut out the areas of drywall that needed to be replaced. This completed the first stage. We were happy with every employee that came into our home. They truly made us believe that they were concerned about doing everything top-notched. We like them so much that we were set up to have the repairs done by their restoration team. When the restoration inspector, Clint came in, he was encouraging and left us believing we were in good hands. He said he would work with my insurance company and attempt to get us more money than they wanted to pay out. (Insurance did not want to pay out as much as was needed to fix all the problem areas.) About 3 week of not hearing back, I began calling Clint to see where we were. I got through to him on the first call. He asked me to allow him to advocate for us, again making us believe he was going to get the best payout from the insurance company (again...that didn't want to give us enough to cover most of the damage). This is where business turned bad. After not hearing from him again for a long stretch of time I phoned him again. Left a message and waited for his call only to be ghosted, a few days later again no call back, then again ,then again and then a fifth time. I was able to voice my concerns to 2 other employees that said they would leave a message for him also. To one of the employees I even asked if this job was still something that they were interested in and he assured me they were. After 2 month of my house being turned upside-down, I am beyond frustrated, upset and highly disappointed. I would not recommend the restoration team to anyone looking to get a job done. When a business does not call you back they are not a business worth dealing with. There are a lot of other companies willing to do the work in a timely manner or at the least will inform you what they can or cannot do.

We experienced a residential basement water issue and called ServPro. They responded quickly, but…read morethat is where good service ended. They were fully advised of the situation before dispatch, but arrived unprepared regarding equipment. They spent 3 1/2 hours here and then told me their boss had redirected them to another job. They left me "high and wet" even as a plumber was finishing up mitigation efforts. The next day they were not able to return, they just called about returning. We cancelled involvement with them at this point and spent the next couple of days removing the water manually with a shop vacuum. To add insult to injury in this scam, they charged my $1,483 for 3 1/2 hours work. Only one person was working and two were randomly supervising. Clearly an exorbitant wage for a poor result. I can only advise anyone considering ServPro to run the other way. You are about to get hustled!

Twice now, these guys have come to our house and absolutely saved us from ruin. The first time, we…read morewere on vacation in Italy, and they were able to come on a Sunday and save most of our stuff, as well as our house, from a broken toilet fixture that flooded two floors of our house! The second time was much more minor, but they came by in the middle of the evening, and got EVERYTHING taken care of! Not every detail has been perfect, but everything that has gone awry, they have bent over backward to make right. Which, to my mind, is the best part. Thank you SO MUCH to Forrest and the guys at 24/7! You guys are the best!

Firstly, the good things. These guys responded quickly and were on site and ready to work. The not…read moreso good stuff, the initial estimate was $6500 and then that went up to $8000 and then finally came in at $9000 even though they did less work than the original estimate called for (didn't have to tear up another room). A certain line item got added to the final invoice for $500 that was not reflected on the initial invoice or communicated that it could become a cost. After multiple emails and jumping on a call they were unwilling to see that there estimate was way off and wouldn't reconcile the $500 line item or the lack of transparency from their initial estimate. They also damaged the trim work when removing it and then didn't admit to it. Only after being pushed (after initially denying it) did they admit they had damaged some. Use with caution.