The North Carolina teen driving process felt overwhelming as someone coming from another state…read more Building Confidence Driving School helped improve my understanding of the NC process and made getting my son his driver's license much easier. DMV appointments are difficult to get and availability can be months out. However, my son was able to take the road test through the school which eliminated the waiting period. Angelo was a great instructor who was patient and easy to work with. He even took my son to the DMV to get his driver's license after they completed the road test. I'd definitely recommend Building Confidence Driving School to any parents of a teenager trying to obtain their license. The school will be there to help you and your teen meet the requirements process, while also helping you avoid the hassle that comes in dealing with the NCDMV.

I can NOT express enough how relieved and grateful I am to have found Building Confident Driving…read moreSchool. I ended up in a sticky situation with another establishment I had put multiple driving hours in with but due to their road vehicle no longer being available I had to quickly find another company to help me with my DMV road test. Not only did I ace my road test but their team was professional, very knowledgeable in the requirements (learner permits, non-owner car insurance, etc.) and held my hand through the entire process. Gratitude to Angelo and Lisa.,

Not a good experience..kids are not closely monitored.. my kid gulped a lot of water while the…read moretrainer and the lifeguard were preoccupied.. such an incident happened previously with another toddler too in-front of our eyes..manager of the facility is not prompt to take any actions..earlier it was much better but off late it has deteriorated a lot Response to the message in google- 1. The lifeguard wasn't in his place when the incident happened. The incident happened on the backside of the trainer and i am not convinced that the gulping happened for 4 secs. So there was a lapse in safety. 2. There is no emergency contact to report or talk to. Academy following paper and email approach but when a kid is shocked and stopped talking for quite sometime, you should have a proper communication mechanism with the manager or owner which isnt there. 3. I wasnt sugary to the front desk since i was very agitated but neither i used any unparliamentary words neither i was unruly.. aggressive approach isnt the right phrase..The lady at the front desk was rude. Instead of calming a parent she just shrugged off her responsibilities by giving a pen and paper. So training issues there. 4. Email from the manager was really really unacceptable. Next step I shall post that email to different forums to show how inconsiderate you are. 5. You asked not to accompany my kid which is unrealistic.. baseless allegations of past unruly behavior was cited with front desk when I literally spoke in length with the front desk person for the first time..

- Hygiene was hit or miss, both in the pool and other facilities. During our final lesson, the…read morewater was so murky that you could barely see the lines in the pool (photo attached). The bathrooms were so neglected that we usually opted to wait until we got home to change. Even at peak-pandemic, hand sanitizers and hand soap dispensers sat empty for weeks at a time. - Safety was another concern for me. We were comfortable in a 1:1 lesson, but some classes were larger with teachers dividing their attention. The lifeguards frequently had headphones in and were actively engaged with their phones, and were sometimes not even present at our evening lessons even with a full pool (photo of empty stand attached). - Scheduling became a nightmare towards the end of our time here. We had a weekly scheduled 1:1 swim lesson. During our last month, two regular lessons were cancelled (one after we arrived at the pool due to a no-show sub, and the other in advance because they couldn't find a sub.) We scheduled two makeup lessons, and BOTH were cancelled after we arrived due to hygiene issues in the pool. So, a total of four cancelled lessons in about a six week period, three of those cancelled after we arrived, and we were only offered a $30 refund. - The pool where lessons are held is small and often overbooked. Sometimes there would be so many kids in the pool that there was no room for a lesson, so my son would be taken to the larger lane pool and would have to wear a life jacket for the entire lesson even though he can swim independently. It defeated the purpose for us a bit. - Customer service was what really killed our experience. After showing up for a lesson and finding out that it was cancelled (see above, a frequent issue), I sent an email to the director of the swim academy asking for a refund of that lesson. The response I got was angry and highly inappropriate. I spoke discreetly with a few staff members who confirmed this is a frequent problem - the swim academy director is married to the owner and often causes issues with her unpredictable outbursts and rude correspondence. There are dozens of other reviews in local neighborhood/mom groups complaining about her behavior towards parents who try to bring up legitimate issues. It's a shame, because we loved my son's teacher as well as all the makeup teachers we had over the past couple of months. Unfortunately we just can't in good conscience continue to ignore all the red flags at this location.

I didn't know what to expect from the folks at Open Water Adventures, to be honest. When you go…read moreinto a dive shop, you can get anywhere from seasoned expert to hobbyist trying to make a quick buck. Open Water Adventures in Charlotte is definitely the former. Joe, who I'm learning now is the owner, gave me his cell number so we could stay in contact about my upcoming trip to the Galapagos Islands--a destination he's visited six times, if memory serves. He wants to put me in touch with his contacts there for tours, lodging, the works. That's the kind of out-of-the-ordinary service I wouldn't have expected but received anyway. Honestly, everyone in the place was outstanding. I made my appointment and paid with Marcela, did paperwork with Meghan, and trained with Anthony (Li'l Momoa) for my diving refresher course. Things were a little harried at first, but I didn't think I'd be able to finish this course in a couple of hours, so I cleared my schedule. As usual, it's a question of expectation vs. delivery. I think the quality of equipment, expertise, and instruction are well worth the time spent making sure ducks were in a row and all was prepared exactly right. Safety comes first--diving is a fun time, but it carries its share of dangers. Learning how to avoid them isn't something I'd prefer rushed. I want to know it all very well before I go giant striding into open water. Diving isn't a cheap pastime. But it's one that will be incredibly rewarding if preparation and equipment are in order. And I feel as though Open Water Adventures knows that and puts it into practice.

Did a refresher course with Dillon and this Dive Shop is FANTASTIC! They really do make the effort…read moreto go the extra mile - and Dillon gave a GREAT refresher for me (out of water 16 years) and was incredibly patient, never rushed and focused immensely on safety. I'd return here for any dive needs in a heartbeat. Clean shop, heated pool, all staff was professional & friendly!

My granddaughter loves her Tuesday dance class! She's a beginner and looks forward to her class…read moreevery day!

Got my child enrolled here this year and so far I am really liking this place. Management seems…read morevery organized. I like my child's teacher alot. She is thorough and already has the class doing several routines. She takes the time to create inventive and fun stretching exercises for the children and the songs she selects for each routine are great. Very good teaching skills and techniques. My child already knows the names of several tap and ballet steps and positions. Cant wait to see the how the class does in the spring recital.

For the past 6 years my family and I are under the care of Dr. Todd Engel. His skillfulness and…read morecompassion show in his craft. Check in is prompt, the hygienist makes sure you are comfortable and answer any questions or concern. His remarkable staff and wife Tiffany genuinely care about your overall health and well-being. If you need additional care ie; full arch, implants, bridges, crowns etc. Dr. Engle state of the art Institute will accommodate. Monica Battle

After much research and several consults,we found Dr. Engel and his excellent staff to do our…read moreson's dental rehab. We are just getting started, but the results so far are amazing,Dr.Engel's skill set second to none,his staff sincerely dedicated to their patients.