I made an online order and have never received items. I have sent messages and they will not…read morerespond. So dissatisfied. The items were my grandsons birthday present. We are now one week past the birthday. Out sourcing your merchandise and not having a customer support team will slowly become the downfall of your company. There are so many reviews online attesting to this. I should have done my homework, that is my downfall. My grandson loves everything you put out, online. Watches your vlogs every day. I know there are those of followers. Do better watch who you are outsourcing to! Ledolcm@gmail.com

Dude Perfect is a group of guys who started in the early days of YT and are beloved. We hosted a…read morework event here and the staff was great. But the coolest part is that kids are allowed to stop by - ring the bell and say hello. I do believe they are moving to another location but lovely of them to build a community.

Awesome park for kids all ages, multiple different areas for different age groups…read more Many sitting areas and the play areas are mostly fenced in beside the entrance which is nice

If you're looking for the gold standard of playgrounds in Frisco (or honestly, anywhere nearby),…read moreHope Park is it. This is hands-down one of the most thoughtfully designed, beautifully maintained, and inclusive parks I've ever visited. The playground is massive, separated into different sections by age group, which is a lifesaver if you have both toddlers and older kids. Everything is built with accessibility in mind ramps, wide pathways, sensory features, musical instruments, and even mini pretend storefronts that spark imaginative play. The rubberized ground covering is such a bonus for safety too soft, clean, and comfortable for little ones learning to navigate the world. There's also a splash pad right next door, which is an absolute magnet on hot Texas afternoons. Shaded picnic tables and benches are scattered throughout the park, making it easy for parents and caregivers to relax without feeling like you have to hover the entire time. What makes Hope Park extra special is the heart behind it. It was created by the Frisco community with the dream of building a place where all children no matter their ability level could play side by side. You can feel that spirit when you're here. It's not just a playground; it's a celebration of inclusion, joy, and togetherness. Pro tip: It can get very busy on weekends, so early mornings or weekday evenings are perfect if you want more space to roam. Parking is plentiful, and restrooms are nearby. Five huge stars!

Very efficient for a kids bday party. You come in as a group and they move you through 3 rooms - 2…read morerooms with inflatables and the last one is your party room. After that you all leave. You have to take your shoes off to get on the inflatables, they have a shoe storage that moves from room to room with you. Very convenient. Pretty much as soon as the kiddos are getting bored, it's time to move on to the next. In the party room the 2 teens handing out pizza and cupcakes were nice and friendly. For really little kids I prefer Snowy Fun in Little Elm. My son is 3, and we will stick to that for now.

Had our girls birthday party here back in November. Probably one of my favorite kid birthday venues…read morehere in town; especially for the price. We love cheeky monkey but it's pricey for a private party. This place is super organized; they move you through three different areas; and depending on the package you choose you can go plain or super elaborate. Kids and adults had fun! Definitely would book here again!

Fun for ALL Ages!!!…read more Great concept for a fresh, fun way to play indoors to avoid extreme heat or cold... Took a group of 7 6th grade girls for my daughter's Bday--they had a BLAST and the lines for slides were not too long

This place is pretty cool and clean. I wouldn't necessarily recommend for adults. It's very easy to…read morehurt yourself. It is a bit pricey but otherwise fun.

The staff are very kind and helpful, the selection of sets is impressive and everything is fairly…read morepriced.

Love going in, they have an extensive collection of sealed and prebuilt sets along with some great…read moreminifigs! They have a lot of grails and their prices aren't outrageous. I would definitely recommend stopping in!

If you're looking for a place that truly stands out, Ninja Nation is it. From the moment you walk…read morein, the team makes you feel welcome--they're attentive, energetic, and genuinely engaged with everyone who comes through the door. It's rare to find staff this consistently friendly and professional. The facility itself is just as impressive. Everything is clean, well-maintained, and thoughtfully designed with safety in mind, so you can relax and enjoy the experience. Whether it's your first visit or your tenth, the quality never drops. We've had nothing but positive experiences here, and it's become a place we genuinely look forward to visiting again and again. Highly recommend

Came here with my friend to bring our girls to burn some energy. My friend has a monthly…read moresubscription here and she can bring a friend to visit. My girl loved it! She jumped and ran and did all the gymnastics kind of activities there. She was red of so much activity. You can go with your kids for a daily fee but it seems its more affordable to be a member especially if you have kiddos who need to be physically active quite a lot.

It was amazing. My favorite was the avocado one where you could smash some avocados and make…read moreGuacamole, amazing place. I recommend it.

It really feels like checking into a whole little city which is such a neat and creative concept…read morefor kids! I haven't seen anything quite like it. Everything is so well thought out: there are eateries where kids can make their own pizza or learn how yogurt is made (and then enjoy it!), a gym, pest control station, bank, fire station, theatre, news set, Spotify recording studio, flight simulator, the list truly goes on. How cute is it to "check in" at an airport security line? I absolutely loved that concept as it was both a clever and immersive touch! However I'd like to think it was meant to function as a real security checkpoint as well, but I did notice that even when alarms went off, people weren't actually checked. Entering a place full of kids, that was a bit concerning. It's a great idea, but I hope they take that extra step to ensure it's not just for show and that safety is truly prioritized. I also appreciated that it wasn't overly crowded during our visit, which made the experience much more enjoyable. From chatting with others, it sounds like that's not always the case, and I can imagine it would feel overwhelming if it were packed. That said, I do wish more of the "establishments" and activities had been open. It seemed extremely short-staffed, and quite a few areas were closed or without staff to guide the kids. I would've loved to see the theatre in use, the taco stands open, and the upstairs space available -all of those plus many others were closed during our visit. For the activities that were open, the staff seemed stretched thin and outnumbered by the children. There really needs to be a better system for timing and scheduling. Maybe a sign-up or reservation system for each activity would help -- running from line to line only to be told it's full (or canceled) gets frustrating. I think that's what the Fast Passes were meant for, but even then, breaking up groups that had already been waiting together felt inconvenient. Allowing everyone to reserve activity times would make for a smoother, more enjoyable experience for guests and staff alike. The wristbands were a great idea, definitely appreciated and necessary. They keep parents and kids honest about ages and ensure kids only join age-appropriate activities. They also track their "earnings" and likely serve as a security measure too, which I loved. However, with the short staffing, there needs to be a better process for scanning them in and out of each area. Waiting for scans, especially on the way out, delayed us from getting to our next scheduled activity several times. The adults only IKEA inspired lounge was a nice touch for those with slightly older children who can run around more independently. For the age group I was with, and given how unorganized the staff and session timings were, there was no way we could've left their side but I can definitely see that space being a great perk for other adults. This is what I could understand adults being charged for, outside of being able to simply get away with it as you can't and wouldn't send your children in unattended, I don't understand adult entrance fees. Other than it being a deterrent for those who do not have children to enter with. It would also be nice for maybe an informative video before entering to make kids aware of "earning" and what deducts from their total points, what's available to do, etc. almost like a "briefing before heading into the city" It's a fun and clever concept overall, but I think a few operational, staffing, and security improvements could make it truly exceptional. No photos to post as they include children. I didn't think to take photos of all of the empty, non operating areas. But again, it's truly its own little city with a variety of places.

I spent about $142 for a group of four, and honestly, I was disappointed. The place was much…read moresmaller than other similar venues I've been to. The different rooms were open with no privacy at all, which really took away from the experience. Several attractions weren't great either. The ping-pong table wasn't working correctly, and the baseball batting game looked cheap--like something from a toddler's play set. The only activities we actually enjoyed were the basketball hoop and the gun shooting game. Everything else was either mediocre or just plain bad. I won't be coming back. If this place had more space and actually invested money and effort into building out something special, it could be fun--but as it is now, it's pretty lame.

My family and I visited Active Arena on a Saturday afternoon when we had some family in town! After…read moreseeing tons of instagram ads for this place we were excited to check this place out! Upon first glance the place was A LOT smaller than I thought it would be but still full of plenty of fun interactive games. The staff was super friendly and helpful especially with the games that needed staff assistance. We did majority of the games within the 75 minutes! My husband and the rest of the guys loved the basketball game and were competing to see who could get the best percentage. Overall this place is definitely lots of fun especially on a hot day in Texas!

We had our daughter's 1st birthday party at Play Street McKinney! Everyone was amazing. The staff…read morewas so sweet and helpful. I was able to enjoy my day and not worry about anything. Kids of all ages (including the teenagers) had a blast and we took some great pictures. The party ran smoothly and on time! Highly recommend!

Parking - right out front and plenty of spaces in the retail area it's a part of…read more I took my 2 year old on a Tuesday from 3:30-5:30. I showed up early to our slot and was the first one let in about 5 min early. Everything had been reset for our session - they did have walk ins as well. During our visit a total of 5/6 other kids and their parents. About 9/10 play stations available so plenty of space and options. My sons favorites were the house and dessert shop. Entrance is about $13 includes 2 hours and a snack when they leave which is a nice transition! The employee was so kind and always had the most beautiful smile on. I really enjoyed this and was surprised my son lasted the whole time playing!

Let me be the first to say: I fear trampoline parks. Truly!! I've heard so many horror stories…read moreabout bringing your little ones here and there not being enough enforcement with separating age groups in the trampoline jumping section. The older kids easily get too excited and trample the little ones without meaning any harm. That being said, we were invited to come for a birthday party and made a promise to ourselves that we'd leave the second it didn't feel safe. Plot twist: our kids spent soooo much more time enjoying the parts outside of the trampoline area. They went nuts for the ball pits (boy did I have to get over my ick of germs fast) and crazy slides. They had a blast!! This Urban Air is huge so you need to keep a close eye on your kiddos at all times. But we really did have a great time.

If you are selling ticket packages with pizzas starting at 4 pm, at least have pizzas available…read more They need to order them from outside and then still there is no guarantee they order enough. Kids went hungry cuz there's no pizza until 7:30.